ITunes is telling me that my iP4 may be damaged and can't be activated, but I was using it when it turned itself off, so how can it be damaged?
iTunes is telling me that my iP4 may be damaged and can't be activated, but I was using it when it turned itself off, so how can it be damaged? I even managed to download photo's from it whilst it was turned off, so there was clearly some functionality before I restored it. Is anyone aware of any problems with the Apple's servers currently?
Things fail sometimes.
Was it jailbroken or "unlocked"?
Similar Messages
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Okay, so here is the problem:
Since my account information is incomplete cause Iran isn't a country in the list (!!!) I am not able to add my address or anything and so I can't use neither App Store nor iTunes cuz they keeps telling me to review my info and i can't so they won't work and I'm literally stuck because what can i do without them!!that's true and I'm fully aware of it, but the thing is that I'm not asking for company's support inside the country! I just need to be able to register thoroughly so i can download apps and buy music...it's an issue which could be fixed online! Apple has so many customers here in Iran and this is the least help the company can provide those who have paid them, but are not able to receive any support from the company, currently, in their own country.
At every store around the corner here in Iran i can make a fake Apple ID, that would work, only with the help of a teenager. But i thought it would be much better if the problem could be solved from the root. i really think this should be discussed by those in charge -
I have created another iTunes library (so I have 1 for an ipod touch and a separate 1 for an iPad), but the apps from the iPad appear in both libraries. How can I stop this so the 2 libraries are completely separate? Thanks
You don't need two separate libraries to manage two devices.
I suspect the reason that the apps are appearing in both libraries is that you have enabled automatic downloads in iTunes and automatic syncing of apps so that all your purchases end up in both libraries, defeating your original aim.
Why not use a single library and make playlists for the media content you want on each device? Disable Settings > Store > Automatic Downloads > Apps on each device, then connect each device in turn and turn off Automatically Sync Apps on the Apps page.
You can now manage your devices independently, while only having to manage the content of one iTunes library, instead of two.
tt2 -
Itunes is telling me that my simcard is not supported
I have the first iphone and just recently set it back to factory settings. Now it says to plug it into Itunes, but when I do so Itunes is telling me that the simcard is not supported. Can anyone help?
Two things
- Your SIM Card may be corrupted or damaged. Visit your carrier to fix replace it for a low cost or for free
- If your SIM Card is an unlocked edition, it might pull up forever until you get an official SIM card. There are new stores opening up for official SIM Card carriers like Cricket and Virgin Mobile. -
ITunes is telling me that my iMac is not authorised with my iTunes account.
Hi,
I need a bit of help here.
iTunes is telling me that my iMac is not authorised to my iTunes account, hence it's not allowing me to download purchases onto my hard drive.
I've had the iMac for about 2 years and this is the only computer I use for iTunes. It's saying I can't authorise for 82 days.
Any idea how I might get around this?
All the purchases are in the cloud so I can see them, I just cant download them to my drive.
Thanks
WazzadTwo things
- Your SIM Card may be corrupted or damaged. Visit your carrier to fix replace it for a low cost or for free
- If your SIM Card is an unlocked edition, it might pull up forever until you get an official SIM card. There are new stores opening up for official SIM Card carriers like Cricket and Virgin Mobile. -
I am trying to sync my iPhoto to my iPad from my Mac but iTunes keeps telling me that my iPhoto Library can't be found. I obviously can see that I have many photos and events so I am not sure why I'm getting this message.I have all the current software and have been playing around with it for hours and can't figure out the problem. Any help would be greatly appreciated.
im having the same problem!
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I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
how do i get all my data and info from my old iphone onto my new one without access to the original itunes that i set my first iphone up on? my partners itunes keeps telling me that its going to replace all my apps and data with his stuff
ok so i have my own i tunes library - how do i get all my old apps onto my new library?
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I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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when i try to restore my ipod touch 4g itunes keep telling me that to make sure that my network setting is correct,and make sure that i connected to the internet,wht is that supose to mean i allredy connected to the inter net but i dont know how to make sure that my network sitting is correct help me plz
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I have tried all the troubleshooting tips online but my Classic ipod doesnt work. My Itunes keeps telling me that it cannot restore the ipod because the ipod is busy. What can I do?
Have you tried rebooting for the Mac and iPod to see if that helps? To reset the iPod, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
It wouldn't hurt to also try plugging the iPod into another USB port and use a different USB sync cable.
B-rock -
After restoring iPhone 4, iTunes is telling me that my SIM card is not supported. It is the same SIM I have always used with this phone. What action can I take to convince phone that the SIM card is OK?
Hello again, update time.
Finally got to speak to a senior technical advisor at Apple today who was most confused until he back-tracked and double checked all the basics. He then realised that the actual serial number of my original phone (from the proof of purchase I sent him) was different to the one that they had recorded when they made the swap. I think he said it was out by one character and was actually showing as a mobile connected to AT&T (from the States). He said that the replacement phone was then set-up as per the serial number they had typoed into their system as locked to AT&T. The genius who did the swap at Apple Doncaster must have placed an unlock on it at the time in order for my 3 SIM to work at all. Therefore when I restored it, it returned to the settings of the incorrect original phone serial number!
So... Apple tech advisor said he can rectify the records and re-set the factory setting to an Australian iPhone on the 3 network within 12-24 hours. Fingers crossed all is good by tomorrow afternoon.
Thanks for your suggestions though, I had been trying everything to get it to work as I'm sure you know how hard they are to live without once you've got used to living with one!
Cheers, Tom. -
iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?
If you create a new Apple ID you won't have access to the media purchased with the Apple ID you are currently using.
Try here > Rescue email address and how to reset Apple ID security questions -
My iTunes is telling me that the registry settings are missing for importing and burning cd's and dvd's. I have installed the latest up as well as uninstalled and then reinstalled a few times, at least 4. The registry settings are still not there and I cannot burn to a cd. HELP!!!
To fix registry, refer to this article:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299 -
For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help
If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference.
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