Itunes is wrongfully saying some songs have been authorized on more than 5 computers -- please help!

Hi, can someone please help me.  ITunes is saying that some of my songs have been authorized on more than five laptops, which isn't true--it's not letting me play those songs, and I have no way of deauthorizing the accounts on three of my old laptops.  Please help! 

If you have any other computers, have ever created alternate iTunes libraries or used iTunes in other user accounts, you might want want to try and deauthorize all. Then you can authorize the computers you are currently using  with iTunes.
(From http://support.apple.com/kb/HT1420)
You can use or sync your purchases from the iTunes Store on up to five different  computers (these can be any mix of Macintosh or Windows-compatible  computers). When you sync or play an item you've purchased, your computer is  "authorized" for purchase using your Apple ID.
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

Similar Messages

  • Hello, I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
    Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone....

  • I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

    I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

    Hi
    Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
    And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
    I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference?

  • I have got a ! next to some songs that i have been listening to now it says these song have been moved or delete i have done neither  what can i do i want my music back i lost 4 on one album that i bought

    I have got a ! next to some songs that i have been listening to, now it say that music has either been moved or deleted i did nether what has happened to my music i bought a full album i want my full ablum back please any help here

    HI,
    Go here. iTunes: Understanding the Symbols Next to Songs
    Possible fix here. http://www.pcadvisor.co.uk/blogs/index.cfm?blogid=4&entryid=1794
    Can you select "all" by holding down the Shift key and drag?
    Carolyn

  • Why is my app in the app store is all need to purchase with visa and such other things? As a example i wanted to update the clash of clan apps, but it keep saying that i have to do a billing thing. Please help me.

    Im currently new to this iphone. Im using iphone 5s with a version iOS 7.1.1. My problem is what is wrong with my app store? It keep telling me to update my billing method. Was all apps in the app store is need to be purchase. Such as i wanted to update my clash of clan game. It keep telling me to fill in my billing method. I already fill in the billing method, but it say that "There is a billing problem with a previous purchase. Please update you payment method. " i don't know why he keep telling me this even though in my visa card got money. Please help me with this problem

    This is incorrect. "There is a billing problem with a previous purchase. Please update you payment method. " means you have made a purchase and iTunes/Apple hasn't received the finds for it yet. hence the "There is a billing problem with a previous purchase. Please update you payment method. ". This means you would need to either use an iTunes gift card to pay it off or another debit or credit card that is currently on the account.

  • I have downloaded Adobe Shockwave Player 11.6.6.636 but I have been unable to use it.  Please help

    I have downloaded Adobe Shockwave Player 11.6.6.636 but I have been unable to use it.  Thanks

    Can you be a little bit more specific what you mean by "unable to use it"?

  • I've bought a new USB flash memory. I plugged it in the USB port then a message come out: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled.... Please help...

    I don't know what to do. I plugged that USB in both ports but the same message came out. I charged my laptop and the same thing happened again. The surprising thing is that I tried plugging the USB in my cousins laptop (Macbook Pro) and it worked!!! but not with mine. The USB flash memory made by PNY. Please help...

    There are two types of USB 2 devices - low power which consume 100 milliamperes or less from the USB bus and high power which consume up to 500 milliamperes. Your flash drive is probably a high power device and is overloading the USB bus of your computer. (Some notebooks can support only low power USB devices.)
    I know that my MBP's USB ports support high power devices but I've come across reports that not all high power devices will work on the MBA and that might be the case for your flash drive. My guess is it has a large capacity? 32GB or more?

  • I downloaded a song yesterday and when i go to play it i only get the first four or five seconds, then it quits. When I check for available downloads, Apple says all songs have been downloaded to this computer.This last purchase didn't download.

    I downloaded a song yesterday, April 6th. It didn't download successfully, but Apple or i-tunes said it has been downloadd to my computer. Well it hasn't. I only get the first 4 or 5 seconds when i try to play it.  i don't want to pay for it again.  What should I do?

    Launch iTunes on your computer.
    From the menu bar click iTunes > Preferences then select the Advanced tab.
    Click Reset warnings and Reset cache
    Click OK.
    Restart your computer, launch iTunes.
    Click Store > Check for Available Downloads...

  • Problem with file type... some files have been changed to folders... Help !

    Hello,
    I have problem with some files that are located in Library / Quicktime.
    I have 7 files in that folder and all are .component files.
    3 of them used to look like a lego block :
    DivX Encoder.component
    macam.component
    MayaIFF.component
    But today, I have accidentally change them into folders (and I don,t Know how...) So instead of having thoses 3 files with the lego block icon , I have 3 folders and If I click on thoses folder, It open like a standard folder, so I see the "content" folder inside them...
    How can I change it back to the .component file type they should be... I know how to change the type of a file, but since they are now folders, there's no "file Type" associated with them (right click / infos)...
    Help !

    There are lots of things that are in fact folders, but the Finder treats them as "files"--in the sense that normally when you select one you cannot see the contents of the folder. One way this is done is by the use of certain extensions, for instance .app, .pkg, .mpkg, .bundle and .component all tell the Finder to NOT display the folders as folders. If you do a GetInfo on them and the name is still "whatever.component" and the Kind: Component is still showing, and you haven't noticed any problem with QuickTime, then don't worry about it.
    Those are all third party QT components. If they aren't working, you may have to reinstall them from the original source.
    Francine
    Francine
    Schwieder

  • TS1702 I have a touch and the films , audio books, etc on my itunes account will not reinstall i have done everything possible , only music reinstalls , please help me .

    The Touch I have is about 2 years old , I only update it every 3 - 4 mths , this last time I was unable to reinstall my audio books and films that had been purchased through my itunes account , i have even cleared my touch and reinstalled still no luck with the films and books, look forward to recieveing help .

    Put it in Recovery Mode. If your computer won't recognize your iPod, try another one. How did you wiped the iPod? With iTunes or directly with the settings app?

  • Since updating to 8.02 I have been unable to read my books please help

    SInce updating to 8.02 I have unable to read my books on iBook

    What happens when you try to read them ? If the app is abending or not displaying properly then try closing the app via the iPad's taskbar and see if it work when you re-open it : iOS: Force an app to close.

  • HT2905 Most all of my 1700 songs have been duplicated in iTunes. I have downloaded the instructions how to delete the duplicates but it says "sort by the date you added" and i have no column that says that. I am running windows xp.

    Most all of my 1700 songs have been duplicated in iTunes. I have downloaded the instructions how to delete the duplicates but it says "sort by the date you added" and i have no column that says that. I am running windows xp.

    Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
    Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created.  If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
    Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
    tt2

  • I the cloud and itunes match. Some songs have the "waiting" icon next to them but are unable to upload and instead of determing them ineligible itunes continues to try to upload that song and never gets to the rest of the list.

    I have  icloud and itunes match and most of my songs have been uploaded to the cloud. Some songs still have the "waiting" icon next to them and when I turn itunes match on they neither upload nor are they determined ineligible. My computer will literally spin its wheels for hours trying to upload the same song. Additionally, I uploaded an audiobook disc on my computer and 3 of the 11 tracks are still waiting to be uploaded???

    The exclamation mark happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
    If the missing files just can't be found then, assuming you are in region where you are permitted multiple downloads of your audio purchases, delete the current enties and download again from your purchased history.
    tt2

  • How do I get all of the music on my computer to transfer to my Iphone?  For some reason, itunes has picked up some songs but not others.  example, I have several CD's loaded in which only 1 or 2 songs from the CD shows up in itunes.

    I have about 70 Cd's loaded on my computer as I had previously owned another MP3 device before I got enamored with the Ipad and Iphone. My problem is itunes will not recognize all of this music.  To give a specific example, I have an old Bon Jovi Cd "crossroads" , itunes only recognizes 2 songs off the Cd.  How can I get itunes to recognize these songs?  They do not show up on itunes anywhere but if i go to my music folder I can locate the songs and it even shows the itunes logo but, the songs will not play with itunes.  I've got a few hours of music i would like to have on my iphone. Can anyone please help me with this?

    It has always been very basic to always maintain a backup copy of your computer for this very occasion.
    Use your backup copy to put everything on the computer, then sync.
    If for some reason you have failed to maintain a backup, not good, then you can transfer itunes purchases from your iphone to your computer - File>Devices>Transfer Purchases

  • HT201269 I downloaded the iOS7, lost all the custom ring tones that I had on my phone, how do i get them back.  when I sync my phone, itunes says that they have been selected, but they don't show up on my phone

    I downloaded the iOS7, lost all the custom ring tones that I had on my phone.  the iTunes sync page says that they have all been selected but they don't show up in my phone? Help?

    I had the same problem and was able to fix it. Go to your iTunes and click on the Tones folder on the left under library. Some of my ring tones had an exclamation mark next to it and those were the ones that did not sync. You have to click on those and find it in your computer. Once the exclamation mark is gone, go to Tones section of your device in iTunes, make sure you select the tones you want synced, and click apply. I hope that helps you!

Maybe you are looking for

  • Hp laserjet p4015 f981 3694 printer error?

    I'm looking for the resolution for printer error F981 3694 ?

  • FYI with status cancelled

    Hi, I have created a FYI notification in WF. This notification will timeout every 5days. However, during the timeout, the FUI notifications is not sent to the desired email WHen query the wf_notification table, the status of this notification is as f

  • Not charging when connected to iTunes

    Can anyone help, our 2nd generation iPod Shuffle stops charging (i.e. the orange light stops blinking) when iTunes comes on the computer.  So as soon as I connect the shuffle it blinks orange but then when iTunes automatically comes on it stops.  I h

  • Project Financial Application in EPMA

    Hi, Would like to know if "Project Financial Application" in supported by Oracle Hyperion EPMA or is it only Classic Planning application has feasibility to have PFP. Please suggest. Thanks,

  • CProjects 4.0 : Correct resource search and incorrect staffing

    Hello to all SAP community! I am using resource search by qualification in cProjects. The search itself is OK, but when I am trying to staff the project role from resources found, the role is staffed by  N.N.1 resource, not that one that I have chose