ITunes isn't connecting on Windows
Hello, I downloaded iTunes, and unfortunately, it wouldn't let me connect. When I try to bring it up, it says that iTunes is having problems, and gives me the options [send error report;don't send error report] What should I do to get iTunes to work? I have deleted it 3 times, and uploaded it 4 times I think. I had it working once, but it accidentally got deleted from my computer.
All Help Is Much Appreciated,
Kellie :]
Hello,
I have been having the same problem for the last week...
I can't open itunes..
I get the same error message as above every time.
I've deleted and re-installed itunes about 6 times now and still the same...
The messasge comes up when i try to open itunes, nothing to do with the music store..
Thanks...
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Volume goes up two bars when iTunes isn't the active window?
When I have iTunes as the current window the volume bar goes up and down one bar when I adjust the volume, but when it is an inactive window the volume bar is adjusted by two bars at a time instead of one. How do I fix this?
Thank you =)When I have iTunes as the current window the volume
bar goes up and down one bar when I adjust the
volume, but when it is an inactive window the volume
bar is adjusted by two bars at a time instead of one.
How do I fix this?
Thank you =)
This is due to a bug introduced or re-introduced in iTunes 7.1 and later for Windows. See this message http://discussions.apple.com/message.jspa?messageID=4435537#4435537 for details of how to work around the problem.
Note: It also makes the mute button completely unusable. -
But I am connected. itunes told me to upgrade, I did, and now it's not connecting. Any suggestions?
hmmm...check your firewall settings, make sure its not silently blocking iTunes.
Good Luck,
Rachyl -
Try:
- iOS: Not responding or does not turn on
When it says place in recovery mode use one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hey, i've tried connecting my ipod to my laptop itunes and it's not working. My laptop shows it's connected but itunes isn't showing it's there. i've tired reinstalling, taking itunes off rebooting the laptop and putting it back on. I don't know how to get it working. Plus on top i restarted my ipod and the choice between wifi and connecting to itunes i'm choosing itunes but it's still not showing up. I can use the help for the Windows 7 and ipod touch. Please and Thank you!
If you tried here:
iOS: Device not recognized in iTunes for Windows
Then try a different computer to help determine if you have a computer or iPod problem. -
I have tried 4 days to get iTunes 10.4 working on my Win7 x64 machine. I purchased a new iPhone4 and after syncing it the first time, I can't connect to the iTunes store.
When I try to run iTunes Help, I get this message "iTunes Help is unavailable because your computer isn’t connected to the Internet." However IE9 and Google Chrome run as always...... no connection problems.
I have already uninstalled IE9 x64 and iTunes 10.4 x64 and reinstalled but still the same. I followed all the instructions I could find about firewalls, ports, SSL etc.
Diagnostice gives me this information:
Secure link to iTunes Store failed -----
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
DELL Inc. Studio XPS 435T
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 00CCABA00E06CFD0
Current user is an administrator.
The current local date and time is 2011-09-08 09:53:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 226dfd82342c16c01da33b35a257182c
iPodService 10.4.1.10 (x64) is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {DA96EEE0-050D-4F34-86AF-08A8499F6D4A}
Description: TAP-Win32 Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {B28305D7-F1F3-471E-8E55-AA9DC8E1058D}
Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address: 10.0.1.8
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Thu Sep 08 07:46:11 2011
Lease Expires: Fri Sep 09 07:46:11 2011
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-09-08 09:24:52.
This means everything was successful except connecting to the firmware update server.. why can't I connect to iTunes store??????Only fixed this in the last day or two . . .with this!
https://discussions.apple.com/thread/3588501?start=0&tstart=0 -
Ipod not connecting to windows or iTunes!
My iPod isn't being recognised by the computer, but when I disconnect it it lights up.. So it thinks somethings happening. Also, a seperate iPod works fine on a different logon to mine. My iPod is over a year old, could this be caused by the battery?
Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various solutions that you can try to correct your problem. One should work.
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
If all else fails, there have been some successes using the information in this post below. WARNING: I have absolutely no clue to what this download file does, and introducing it into your PC environment is risky. Some Forum posters have experienced less than benign results. Proceed at you own risk.
http://discussions.apple.com/message.jspa?messageID=1222335#1222335 -
Ipod classic isn't recongnized in Windows or itunes
I have an ipod 160gb classic. It was working fine a few weeks ago but after updating to the latest itunes, it's stopped working. It isn't recognized on my computer (I'm running Windows Vista) or in itunes at all. My USB ports and the cables I have been using work fine with other devices. I've tried all of the trouble shooting things i could find and nothing has worked. Can anyone help me?
Hi Chris Chez,
Welcome to the Apple Support Communities!
I know it can be very frustrating and even a little concerning when your iPod isn’t recognized by your computer or iTunes. The first steps I would recommend would be the ones in the attached article.
iPod not recognized when connected to Windows laptop over USB
http://support.apple.com/kb/TS1401
Have a great day,
Joe -
HT1937 My iphone 4S isn't recognized by itunes when i connect it via usb...it won't sync. Help?
My Iphone 4S isn't recognized by itunes when i connect it via usb...it won't sync.
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538 -
Why isn't my IPOD showing up in itunes? Message recevied "itunes could not connect to this IPOD because an
unknown error occurred OxE8000003.See here: iOS: Unknown error containing '0xE' when connecting to a Windows PC
B-rock -
My ipod touch isn't connecting to itunes and takes all night to fully charge what should i do?
my ipod isn't connecting to itunes but still manages to charge but it turns off while charging and takes all night what should i do?
Try:
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try another cable
- Try another charging source and computer.
- If iTunes sees the iPod restore the iPod. -
I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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ITunes can't connect to iTunes from PC Windows 7
I haven't been active on iTunes for at least a year. In the mean time it has continued to update. I purchased a new iPod shuffle this past week. Finally opened iTunes to get my new Shuffle registered and load some music. Tried to register and got what seems like no connection to Apple. Low and behold iTunes can not connect to the iTunes store, nor anything else from Apple. iTunes program appears to be working fine other than no connection to Apple.com, and I have performed a sync to my new Shuffle w/o problems. I simply get the "accessing iTunes store..." displaying forever.
I have Windows 7, 64bit operating system. Trend Micro Intert Security/antiviral software. I have tried disabling both my Windows firewall and my Trend Micro; however, iTunes still can make no connection. Any ideas?
Thanks!Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.
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