Itunes, just frustrating..authorize, deauthorize, HELP!!!

Hi all,
Before we owned our Macs we had itunes on a few other computers, which of course all died, etc. All my songs are on itunes but won't sync to my ipod. When I click on a song or movie it says my limit of 5 computers have been used and one must be deauthorized.
When I got into my itunes account to do exactly that it tells me only 3 computers are authorized under my itunes account. There's the puzzle!
I know I deauthorized all the other computers at some point or another and we only have the 3 computers we own now authorized, but yet I get that message for some songs that there's 5 when my itunes account says 3..
HELP!!
Thanks

These problems happen occasionally, call Apple support and ask them to fix it for you... If you already have reset your 5 machines once before you will have to do it.
Try reinstalling iTunes as well

Similar Messages

  • I get 'unknown error' message when I try to sign in to Air app store (I can sign in to iTunes just fine). Anyone help

    When I try to sign in to the Air app store, I get an 'unknown error' message.  I can sign in to iTunes just fine.  Any suggestions?

    Fixed the problem by going to settings/store and logging out with apple ID.  Then logged back in with password and updates, apps, and iTunes store seem to work ok now.

  • ITunes just stopped working.  HELP.

    I have the latest version and have had no problems until today. When I opened iTunes it looked like it was installing something, then give me unknown error 200 and says it can't open.
    HELP.
    The only things I can think that might have messed with iTunes is the fact that I recently installed GearPlayer (a transcription program) and an audio conversion program. Perhaps one of those did something with my audio settings. Any hints on how to find out? I'm home after surgery and need my iTunes
    Dell   Windows XP  

    DFU it is, then.
    Plug the phone into a computer that is running the lates version of iTunes.  The computer also needs uninterrupted access to the internet.  Read through the instructions before starting the DFU.  The process takes about ten minutes.
    1.  Once iTunes is up and running press and hold both the sleep/wake and home buttons - count to eight.
    2.  Let go of only the sleep/wake button - count to five.
    3.  Look at the computer.  In a few seconds, you should see a popup.  If nothing, look back at the iPhone.
    If you see the Apple Logo, the DFU failed and it's doing a hard reset.  From this point, you can let it finish the Hard Reset or you can re-attempt the DFU.
    4.  Follow the instructions on the iTunes popups.  The warnings are telling you that all you information will be lost.  If you consent to that data loss, then continue. 

  • TS3212 my itunes just stopped working! help

    I tried to sync my iphone and it wouldnt bring up itunes..tried to manually open itunes and get this error
    The procedure entry point kFigMetadataFormat_QuicktimeMetadata could not be located in the dynamic link library Media Toolbox.dll.
    then get itunes was not installed correctly.please reinstalll itunes...error 7 (windows error 127).
    so i unistalled itunes from my programs and reinstalled which it stated it was a successful intsall but when i try to open it up i get the same exact error???

    Try this:
    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

  • I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up  HELP

    I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up  HELP

    Hi, ATPMolloy.
    I certainly understand your frustration and will do my best to help.  I see you have uninstalled and reinstalled iTunes with no change in results.  I have attached an article below that specifically troubleshoots this issue that you are experiencing.  
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    Jason H.

  • HT5622 I cant figure out how to authorize my office computer to download songs that I have purchased. A message saying I cant do it, but gives me no link to make it happen. Frustrating.Can someone help?

    I cant figure out how to authorize my office computer to download songs that I have purchased. A message saying I cant do it, but gives me no link to make it happen. Frustrating.Can someone help?

    If you're running iTunes 11 and you don't see the menus, press Control-B or go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
    Apple for some inexplicable reason elected to hide the menus by default in the Windows version of iTunes 11.
    I doubt that this will address a download problem, though. You'll need to provide more details about that; what device you're attempting the download on, the exact error message, and other such pertinent information.
    Regards.

  • We lost access to are computers in the last two month and we want to know how to deauthorize two computers from the itunes account can you please help us?

    We lost access to are computers in the last two months and we want to know how to deauthorize two computers from the ituns account can you please help me please?

    If you don't have access to the computers to manually deauthorize them (they were sold, stolen, etc), then you have to log into your account, deauthorize all computers, and then re-authorize the machine(s) that you want to have access. This page explains how.

  • Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

    See these previous discussions help.
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

    have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
    The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
    I have tried to do the disk verify and repair but this has made no difference.
    Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

    If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
    If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
    If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here.  Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

  • Itunes will not open/launch on my desktop. There is no systems error message etc. It just won't open, help?

    My Itunes will not open/ lauch on my desktop. There is no systems error message etc. It just will not open, help?

    reset utility should help...for mac
    http://www.apple.com/support/downloads/ipodresetutility103formac.html
    for windows
    http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

  • I run Windows 7 pro and my itunes (just updated to v6) keeps crashing. Please help.

    Hello,
    My itunes keeps crashing after a few minutes running a song, or online or just operating. Please help to resolve.
    Thx

    >this error come back
    What error?
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

    I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

    Debit card? Are you sure?
    USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html  "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

  • I have a new ipad but cannot download from ITunes as I am asked to authorize the device . I cannot find where I go to do this . Apple gives the instruction ' go to iTunes and authorise' . Please help

    I have anew ipad but my iTunes is on my old device . I cannot download anything from iTunes onto my new device until I have authorized it . iTunes advice is ' go to iTunes and find AUTHORIZE'. I cannot find this . Please help.

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (91182)

  • How to spend 0.20 in itunes? I need to change my country and itunes does not allow me because I have 0.20 left to spend. I can't purchase any more credit because I'm not in the US any more and Itunes just accept those. I need help!

    I need to change my country and itunes does not allow me because I have 0.20 left to spend. I can't purchase any more credit because I'm not in the US any more and Itunes just accept those. I need help!

    Click here and request assistance.
    (65879)

  • Hi All, I just purchased the iphone 4S, was upgrading my phone with my itunes acct, its stuck with itunes, cable icon...Help.

    Hi All, I just purchased the iphone 4S, was upgrading my phone with my itunes acct, its stuck with itunes, cable icon...Help.

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Maybe you are looking for