ITunes just won't open?
i don't know what is wrong with my iTunes. i double click on the shortcut and iTunes just won't open. then i try and click on it from the start menu, and nothing again. i have uninstalled and reinstalled iTunes about 3 times and still nothing changes. no error window or anything pops up even.
can someone help me please? thank you, i would really appreciate it.
I was having the same problem - this fixed it for me:
Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be corrupt and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
* C:\Documents and Settings\username\Application Data\Apple Computer\iTunes
* C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes
There's another thread with a link to a larger article; this is part of it.
Similar Messages
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My iTunes was working fine but suddenly just won't open. It looks like it's opening but nothing happens. I tried reinstalling many times but doesn't help. Does anyone have any solution to this? Hopefully it won't wipe out all my sync datas and library from my iPods & iPhone. It can't work and I am desperately seeking help. Can anyone help?
I have exactly the same problem. Apple does not seem to be responding to this issue. It appears that it only started after the latest update.
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No error code, iTunes just won't open
ok...i'm doing this for a friend's computer so I may not know all the details, but here goes...
My friend has a Dell laptop that runs on Windows Vista. We have installed the latest version of iTunes on her computer but no it seems she is having problems with it.
It all began with getting the error code (-50) anytime she tried to purchase music from the iTunes store. I checked all the forums and it seemed most people got this message when they were trying to open the iTunes store, but she only got it when trying to purchase it. I checked the parental controls and nothing was checked so I wasn't sure what was wrong.
I thought maybe iTunes just needed a reboot, so I quit iTunes. No we can't get it open. Everytime we double click on iTunes nothing happens. No error message, nothing. It seems like it might open because we get the 'pinwheel', but then nothing happens.
Any suggestions?I was having the same problem - this fixed it for me:
Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be corrupt and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
* C:\Documents and Settings\username\Application Data\Apple Computer\iTunes
* C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes
There's another thread with a link to a larger article; this is part of it. -
As the title says
Thanks in advance!!Its alright I forget some details when I post a question too, anyways.... sounds like some file has got corrupt or theres a PC glitch.
As with many post covering simliar issues about iTunes not opening, first try uninstalling Quicktime and reinstalling it.
Also make sure your anitvirus is turned off or disabled when uninstalling/reinstalling iTunes and qicktime. Follow ALL the steps at the link below
http://docs.info.apple.com/article.html?artnum=93976 -
ITunes just won't open sometimes....
I have Vista. I want to remove iTunes and re-download it. My only worry is will I lose my playlists and purchased music lists?? When I delete iTunes is something left behind in memory to restore my playlists when I re-download it? Make sense? Thanks
Yes, the itunes databse fie which is named
iTunesLibrary.itl
is left behind, and all your playlists should be there. As well as playcounts, ratings, etc. That file stores all the itunes metadata.
Some folks have problems when upgrading, where their library file goes missing, that I've read about. Hasn't yet happened to me, but as a precaution, I always back up that ITL file to my USB memory stick before I do an itunes upgrade. -
ITunes store won't open after Update - NO Error message!
Hello everyone!
This morning I updated my iTunes to 11.1 upon being prompted (when I tried to connect my new iPad Mini). I run Mac OS X 10.6.8. The macbook also updated other softwares (auto update). I restarted my laptop, and now the iTunes just won't open. The first time I click it in the dock, the icon would just bounce thrice before settling down, and then nothing happens. Upon clicking again, it would bounce just once, but nothing opens. There is no error message either.
I have tried restarting, and also tried software update for the OS. I have checked the parental controls and administrative powers for the user.
Kindly help!Jason,I used the troubleshooting link you gave and so far have 1.Fixed Digital Signing for Windows drivers.(didn't help) 2.Removing Itunes configuration files.
In this one I was told to delete the SC info.sidb file (I didn't have one of these when I got to the folder where it was supposed to be)The thing I haven't done is the mscofig.instruction. I was saving it for last as it sounded like it could really make a lot of changes to my computer.The Itunes installation icon is still on my desktop so I clicked on it and there was a link that said it would repair missing or damaged files in the Itunes software. It didn't help either. I can click on Itunes all day long and it won't open.I can't access the library either. I am going to do the last step you suggested and uninstall my security software and see if that helps. I appreciate all the help Jason. -
itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?
Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also -
HT1689 The iTunes Store won't open on my iPod, what happened?
My iTunes Store won't open. When it is clicked, it just flashes back to the home screen. I restarted it and turned it off and back on, but nothing helped. This all started after I upgraded to iOS 7.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
Installer/Application Manager just won't open
In the simplest terms: Adobe Application Manager for CS5 just won't open. It all started when I tried to update CS5 to the most recent version, but this Application Manager would freeze up after the "Initializing Installer" window was done. After that, AAM not only stops responding, but it slows the entire computer down. I would let it sit for 10-20 minutes, and still nothing. I tried downloading the patch to update AAM, but that did the same thing. I tried uninstalling CS5, but that requires AAM, so I used to AppZapper to get rid of all the CS5 programs. When I tried to reinstall, it put AAM back on my computer and the problem returned. I tried the CS5 CleanUp Utility, which claims it got rid of all CS5 files. AAM still locks up after initialization. I tried repairing disk permissions, same thing. I even consulted the PDApp.log, and there have been no FATAL or ERROR messages. I am at a loss here, as I now have no CS5 programs and no way to get them back. Please help.
I'm running OSX 10.6.5 on a 2x2.8Ghz MacPro with 32 gigs of RAM (which is why its so troubling when the computer slows to a crawl). Thank you in advance for your help.If you are using IE 7, try removing it (reverts to IE 6). There seems to be a problem with the windows installer for QT when used with IE 7. This even holds true if you use Firefox or some other browser to download the program. Try using your
QT icon in your system tray to see if it recognizes QT being on your computer. Mine said it was not loaded even though I could find it in the Windows ADD/Remove utility. This is what I did to correct my problem.
Remove IE 7
Remove QT
Remove iTunes
Download iTunes + Quicktime
Install iTunes
All of my music came back just fine, playlists and all. You may lose some album art or settings such as compilations but that is all. -
Windows 7 - Downloaded new itunes and won't open
Just upgraded to the new itunes and every time I click on it, nothing happens. No errors, no issues, just won't open or anything. Even tried uninstalling old versions and now none of them will work?!
Hello and thanks so much for your quick reply. I am at a standstill, because I have done those things already and it has not worked. The repair install procedure seemed to take place quickly, but the same thing happened again when I tried to uninstall it the program after that.... It seems to proceed, then the progress bar goes backward, and there it still is!
When I downloaded the Microsoft Fixit program and asked it to uninstall the Apple Mobile device Support, it started but then got stuck and I had to shut my computer off, as it froze everything up!
I'm hoping you can help..... This seems to be a problem with the new version, and it's frustrating, because I can't use Itunes on my computer at all till we find a solution.
Perhaps if I try to restore my computer to before the Itunes 11.1.4 uodate?
Thanks so much for your help,
Shirley 261 -
My iTunes store won't open, what do I do?
Everytime I try to open my iTunes store it just brings up a black page, how do I fix it?
Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs -
Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.
If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go -
My itunes store won't open and i don't know what to do.
please help!
Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs -
I've been taking screen shots for years and opening them from my desktiop. Suddenly, today, I've lost the ability to open them. I can right click on the picture and do "quicklook", but that's it. They just won't open.
Similary, if I scan an image and save it as a PDF file in pictures, I'm suddenly not able to open it either!
Why?Move the com.apple.screencapture.plist file out of /username/Library/Preferences/ to the Desktop, log out and back in, and try again.
BTW, use the default 10 point setting for text. Your choice just wastes screen space. -
I am trying to open Itunes after an upgrade to itunes--it won't open and now says MSVCR80.dll is missimng. Where do I get this missing DLL. Also says Error 7 when trying to open (windows error 126)?? I am on Windows 7 if that matters.Help please
See the user tip: https://discussions.apple.com/docs/DOC-6562 for the most complete information.
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