Itunes keeps asking to authorize one song from an album purchased

I've seen that many people have posted something similar and I  have tried the various fixes like removing the /users/shared/sc info folder (which didnt exist on my imac) and also deauthorizing and reauthorizing the mac, reload etc etc. But one song in the Coldplay album I purchased doesnt play. The rest are fine. It keeps asking to authorise to play the song when the MAC is already authorised. Anyone have any ideas how I address this? I am sure if Itunes allow me re-dowload this it will be ok but how do you contact them? I should have just downloaded from Amazon, itunes does not make life easy.

Thanks for your help, appreciated, but I have no proxy, virus protection or such like. Its definitely a song. Its fully downloaded the Coldplay album and the song 'Paradise' just will not play without authorization and when I authorize it says my Mac is already authorized. I then go to play the song and it asks for authorization again. All other songs play without any trouble. The funny thing is I do an automatic download to my IPhone and the song 'Paradise' plays ok on the phone!! Its the best song the album as well!
Does anyone know how to go about getting ITunes to allow me to download just that song again?
Should stick to buying CD and then ripping the songs.

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