ITunes keeps attempting to download a particular app when I update other apps via phone store
These errors don't happen all the time, but it happens enough that it's getting rather tiresome to work around it. Both of these problems happen when I am requested to update an app on my phone, or I try to download an app from the store on my phone. I'm not sure if it's two separate problems occuring at the same time, or one big problem with two symptoms.
Problem 1:
I receive a badge on my App Store that one of my apps requires an update or I want to download a new app. I go to the update tab and click on "Update" or click on "purchase." The password pop-up appears, but then closes and a new pop-up appears that says "Gif Boom and 22 other apps cannot be downloaded at this time." I click okay to close the notification, then click the button again, whereupon the password box appears, I fill it in and the download proceeds as should be expected.
I haven't had Gifboom on my phone for almost a year, and I have no idea why it's trying to update an app that isn't even on my phone.
Problem 2:
This occurs in conjunction with the previous problem, but doesn't always happen when the first problem occurs.
I go to download an update or new app, and as the new app or update is installing, a greyed out box for the app Shadow Age appears in the newest slot, labeled as "waiting." I downloaded the Shadow Age app last summer and deleted it after a few weeks. For some reason it keeps trying to redownload it onto my phone when I download an app or update. If I hold down the icon, the little black X doesnt appear. The only way to get rid of it is to reboot the phone.
Neither Gifboom nor Shadow Age are on my computer, so it is not trying to sync it from there. I have autosync turned off in iTunes on my computer, iCloud is turned off on my phone, and Automatic Downloads for Music and Apps is turned off on my phone. There is nothing that I can see that should be requesting my phone to download Gifboom, Shadow Age, or any of these other 22 apps.
Last resort is a backup and system restore as I have quite a few games on my phone that I don't want to lose saved data from, and I don't know if the backup will just backup the error as well.
I have seen similar posts saying that apps keep reappearing when syncing to a computer, but mine are coming from the iTunes store directly onto my phone.
Any help would be greatly appreciated.
Josh
Nurse Kat wrote:
Thanks, I did that and it is not listed there. Any other ideas?
You may want to try reorgnizing the iTunes library by clicking File, Library, Organize Library, then check Consolidate files and Upgrade to iTunes Media organization or Reorganize files in the folder iTunes Media.
You can also try re-creating your iTunes library and playlists.
Then delete the app, if it shows up in iTunes or the Mobile Applications folder again.
WTH.
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