Itunes keeps closing how do i fix this?

as soon as i open itunes it comes up with encountered a problem and needs to close no solution. how can i fix this uninstalled and reinstalled it

I worked on this for quite a while. This finally worked. I'm using a Dell running Windows 7 64bit.
1.) Do at your own risk of losing everything.
2.) Backup iTunes, you'll have to look elsewhere if you don't know how.
3.) I also suggest a backup of your music.
4.) With iTunes running, sign out of iTunes.
5.) Turn Genius Off.
6.) Close iTunes.
7.) Go find your iTunes home directory and change filename extension from 'iTunes Library.itl' to 'iTunes Library.itl_match_not_working'.
8.) Open iTunes, sign in, start genius, and then match should start successfully. If not, go figure out how to delete iTunes Match cache and reattempt (shift + turn off Match).
9.) Click Add File to Library... and go find and select the xml from your backup in step 2. This should restore your library. If not,changing the filename from step 7 back to iTunes Library.itl should get everything back to the way it was, albeit with broken Match.
10.) Savor all the riches of iTunes Match.

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TS3595 I updated my itunes and restored my 2nd gen itouch, now my itouch does not work properly (keeps freezing). how do i fix this?

I updated my itunes (latest verion out as of nov/20/2012) and restored my 2nd gen itouch, now my itouch does not work properly (keeps freezing). how do i fix this?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

HT4623 I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this problem

I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this ?
I have restored network settings and cleared history etc ..

Try closing all apps and reboot the iPad. Clear Safari again as well.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy

When I try to back up my iPad to the computer it gives me a message saying it can't sync and cannot back up because there is not enough room in the iTunes library. How can I fix this? I need to back up the iPad content so I can restore it to a new 1

when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library. How can I fix this? I need to back up iPad content to restore on a new one

juliefrombaton rouge wrote:
when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library.
Pretty sure it doesn’t say there is not enough room in iTunes library because it is not backed up to the iTunes library.
What is the exact message?

I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M.

HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

HT204406 one of my songs is not matched correctly in when I started iTunes match. How do I fix this?

one of my songs is not matched correctly in when I started iTunes match. How do I fix this?

You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.

Trying to sync new ipod progress bar keeps freezing how do I fix this?

Trying to sync my new ipod thae progress bar keeps freezing how do I fix this?

I trying t sync my photos on my ipod toucg 4g and it keeps freezing last step "waiting for changed to be applied"
i ahbe unistalled i tunes and re installed, and still the same, i have restored by ipod to factory settings and then restored my back up, but still can not sync my photos??
all happend sich upgrading to version 5, before this everything worked fine

My iTunes on my windows 7 pc works. However, when I try to get to the iTunes store it only loads halfway but the screen only says iTunes store. How do I fix this?

My iTunes store works on my windows 7 pc. However when I click on the iTunes store it only loads halfway and the screen just says iTunes store. How do I fix this?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

HT1725 Some songs that I paid for fully downloaded, but it is only playing the small sample piece from the Itunes store. How should I fix this?

I had a Wish List with about 7 or 8 songs on there and I purchased them today. They all downloaded fine, except for 2. These two songs completed the download from what the computer says, but it will only play the short sample avaliable from the Itunes store. How should I fix this?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

When I open a new tab it shows the old ones that I have closed how do i fix this

when i am in one website & I control t to open a new tab & I hit the home button all my old tabs reopen how do I fix this so I dont keep closing out unnecessary tabs also the tabs are there each time i open firefox

A new tab opens by default as a blank tab (about:blank).
If that isn't the case then an extension has changed that behavior.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

HT203167 Purchased songs, movies, tv shows & apps are not appearing in "Purchased" folder in iTunes store. How do I fix this?

The items are downloaded to my harddrive so I do have these items. However, if I wanted to access any of these purchased items on my iPad2 via the cloud I cannot. They no longer show up. How do I fix this? How do I get the listing of all my purchased items back in "Purchased" in the store?

What country are you in ? Music, films and TV shows can't be re-downloaded in all countries - what can be re-downloaded where.
You should keep and maintain your own backup of all your purchases, as even if they could be re-downloaded as apps and ibooks can be, there is no guarantee that any item will remain in the store for future re-downloading.

Itunes keeps closing how do i fix this?

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