ITunes keeps closing when I try to resore my new iPod. Help!
Hi all,
I'm running a iBook G4 and I've just bought a brand-new iPod.
It all seemed to work alright, but loads of the album artwork on the iPod doesn't match the song, and it's driving me insane, so I decided to wipe the iPod and start over.
BUT, whenever I connect the iPod and click 'Restore' in the iTunes menu, iTunes just closes. Gone. Nothing.
So I can't update the iPod. Also, whenever I click any other part of iTunes, it also disappears.
Anybody got any advice? It's really driving me mad now, I don't know what else to try...
(Oh, also, my new iPod volume bar doesn't appear when I change the volume - surely this isn't right?!)
My new 80GB iPod is doing the same thing. I can't click on anything other than the summary, or iTunes crashes. This happens most of the time, but not quite every time, which makes things even more mysterious. When I do manage to click on something other than the summary, all of the songs under the iPod are grayed out, and it won't let me manually manage them, even though I have that option selected. This has been happening on an eMac running 10.4 with iTunes 7.0.2. When I tried with my dad's powerbook, it didn't happen (also 10.4 with iTunes 7.0.2), but I only tried it once.
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Itunes keeps closing when I try to add a file to library
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My new 80GB iPod is doing the same thing. I can't click on anything other than the summary, or iTunes crashes. This happens most of the time, but not quite every time, which makes things even more mysterious. When I do manage to click on something other than the summary, all of the songs under the iPod are grayed out, and it won't let me manually manage them, even though I have that option selected. This has been happening on an eMac running 10.4 with iTunes 7.0.2. When I tried with my dad's powerbook, it didn't happen (also 10.4 with iTunes 7.0.2), but I only tried it once.
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Hello Malanakate33,
Thank you for contacting Apple Support Communities.
The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
Jeff D. -
My iTunes keeps crashing when i try to refresh the podcasts
my itunes keeps crashing when i try to refresh the podcasts
Fixed the problem!
I tried to redownload itunes
delete plist
use time machine to get an old version of itunes
no luck
I called support
they had me redownload itunes. And before I started itunes they had me drag itunes off the dock, then drag itunes from the applications folder onto the dock and presto no more crashes!
Apparently the Mac will still use the old files unless you drag the icon off of the dock! She said a part of the upgrade must have been corrupted during download the first time -
My iTunes keeps freezing when I try to switch from the Summary page to the Podcasts page to try and manage which podcasts I sync to my iPod. It doesn't freeze when I manage anything else, only podcasts. I have the latest version if iTunes. I can't figure out why this is happening.
Hello aczett,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
DE keeps crashing when I try to open my new book. I have 4.0.3
DE keeps crashing when I try to open my new book. I have 4.0.3
Process: Adobe Digital Editions [11398]
Path: /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
Version: 4.0.3 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Digital Editions [11398]
User ID: 501
Date/Time: 2015-04-01 16:17:07.982 -0400
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 6B8668DC-A77B-5B72-05EF-EE8B4BA3D9FE
Sleep/Wake UUID: 748DCD1F-67CA-44DE-B3F5-994F104F1363
Time Awake Since Boot: 310000 seconds
Time Since Wake: 5000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010455d000-0000000104dc9000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x00000001047f33a9 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
1 ePub3.dylib 0x0000000105840ebb ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
2 ePub3.dylib 0x00000001058432fb std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub 3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 125
3 ePub3.dylib 0x0000000105841ffd ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 437
4 ePub3.dylib 0x00000001057f764a ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 270
5 ePub3.dylib 0x0000000105807f9a ePub3::ManifestItem::ReferencedDocument() const + 176
6 ePub3.dylib 0x00000001057ea2b0 ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 118
7 ePub3.dylib 0x00000001057f23c7 ePub3::Package::Unpack() + 26647
8 com.adobe.adobedigitaleditions.app 0x0000000104890362 BookContainer::OpenFile(ePub3::string const&) + 2222
9 com.adobe.adobedigitaleditions.app 0x0000000104890c2f BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
10 com.adobe.adobedigitaleditions.app 0x00000001047f2029 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
11 ePub3.dylib 0x00000001057ccefb ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 793
12 ePub3.dylib 0x00000001057e4f7c ePub3::Container::OpenContainer(ePub3::string const&) + 68
13 com.adobe.adobedigitaleditions.app 0x00000001046d417f dpdoc::Document::getPackageProps(char const*) + 311
14 com.adobe.adobedigitaleditions.app 0x000000010460e8b2 _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 220
15 com.adobe.adobedigitaleditions.app 0x0000000104569554 +[Reader createReaderHandle:type:readerHandle:errorString:] + 104
16 com.adobe.adobedigitaleditions.app 0x0000000104579012 -[MainWindowController openBookInReadingView:errorString:] + 184
17 com.adobe.adobedigitaleditions.app 0x0000000104579379 -[MainWindowController onReadInMainWindow:] + 264
18 com.apple.CoreFoundation 0x00007fff8e41bcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
19 com.apple.CoreFoundation 0x00007fff8e30d244 _CFXNotificationPost + 3140
20 com.apple.Foundation 0x00007fff89a15c31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
21 com.adobe.adobedigitaleditions.app 0x000000010459fbd4 -[FulfillmentTaskManager onLibraryItemDidAdd:] + 97
22 com.apple.CoreFoundation 0x00007fff8e41bcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
23 com.apple.CoreFoundation 0x00007fff8e30d244 _CFXNotificationPost + 3140
24 com.apple.Foundation 0x00007fff89a15c31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
25 com.adobe.adobedigitaleditions.app 0x000000010456e699 -[LibraryViewController onRecordAdded:recordHandle:] + 488
26 com.adobe.adobedigitaleditions.app 0x0000000104579b76 -[AppDelegate onCallBack:param1:param2:] + 209
27 com.adobe.adobedigitaleditions.app 0x00000001048811dd dplib::LibraryImpl::itemSaved(uft::sref<dplib::ContentRecordImpl> const&) + 239
28 com.adobe.adobedigitaleditions.app 0x00000001048830ad dplib::WriteFileCallback<dplib::ContentRecordImpl>::invoke(dp::Unknown*) + 47
29 com.adobe.adobedigitaleditions.app 0x000000010468c792 dpio::FileWriter::bytesReady(unsigned long, dp::Data const&, bool) + 408
30 com.adobe.adobedigitaleditions.app 0x0000000104687237 dpio::DataStream::requestBytes(unsigned long, unsigned long) + 121
31 com.adobe.adobedigitaleditions.app 0x0000000104687182 dpio::DataStream::requestInfo() + 158
32 com.adobe.adobedigitaleditions.app 0x000000010468c3e9 dpio::FileWriter::write(dpio::Partition*, dp::String const&, dpio::Stream*, dp::Callback*) + 147
33 com.adobe.adobedigitaleditions.app 0x0000000104880e10 dplib::LibraryImpl::saveContentRecord(dplib::ContentRecordImpl*) + 964
34 com.adobe.adobedigitaleditions.app 0x000000010487dfa9 dplib::LibraryImpl::saveDirtyContentRecords() + 107
35 com.adobe.adobedigitaleditions.app 0x0000000104688108 dptimer::MultiplexedTimerProvider::timerFired(dptimer::Timer*) + 74
36 com.adobe.adobedigitaleditions.app 0x0000000104606f3f -[TimerHandler timerFireMethod:] + 45
37 com.apple.Foundation 0x00007fff89a79db3 __NSFireTimer + 95
38 com.apple.CoreFoundation 0x00007fff8e3b2b64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
39 com.apple.CoreFoundation 0x00007fff8e3b27f3 __CFRunLoopDoTimer + 1059
40 com.apple.CoreFoundation 0x00007fff8e425dbd __CFRunLoopDoTimers + 301
41 com.apple.CoreFoundation 0x00007fff8e36f288 __CFRunLoopRun + 2024
42 com.apple.CoreFoundation 0x00007fff8e36e858 CFRunLoopRunSpecific + 296
43 com.apple.HIToolbox 0x00007fff84e67aef RunCurrentEventLoopInMode + 235
44 com.apple.HIToolbox 0x00007fff84e6786a ReceiveNextEventCommon + 431
45 com.apple.HIToolbox 0x00007fff84e676ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
46 com.apple.AppKit 0x00007fff8f217f81 _DPSNextEvent + 964
47 com.apple.AppKit 0x00007fff8f217730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
48 com.apple.AppKit 0x00007fff8f20b593 -[NSApplication run] + 594
49 com.apple.AppKit 0x00007fff8f1f6a14 NSApplicationMain + 1832
50 com.adobe.adobedigitaleditions.app 0x000000010455e604 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d256232 kevent64 + 10
1 libdispatch.dylib 0x00007fff90562a6a _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d2504de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d24f64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8e36fb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8e36effb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8e36e858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8b550c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff89a7b90a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff860a6268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff860a61e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff860a441d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d2504de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d24f64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8e36fb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8e36effb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8e36e858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8f37b33b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff860a6268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff860a61e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff860a441d thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d2553fa __select + 10
1 libsystem_pthread.dylib 0x00007fff860a6268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff860a61e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff860a441d thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d25594a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff860a440d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff5b69b3d8 rbx: 0x00007fff5b69b4a0 rcx: 0x000000000001cf2d rdx: 0x000000000001cf2c
rdi: 0x0000000000000000 rsi: 0x0000000000000008 rbp: 0x00007fff5b69b470 rsp: 0x00007fff5b69b3a0
r8: 0x000000000000002f r9: 0x0000000000000000 r10: 0x00000000000130c0 r11: 0x00000000000001b0
r12: 0x00006080003c02e8 r13: 0x0000608000427f60 r14: 0x00000000000003d0 r15: 0x0000000000000000
rip: 0x00000001047f33a9 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10455d000 - 0x104dc8ff7 +com.adobe.adobedigitaleditions.app (4.0.3 - 1) <05B2F60F-6C68-3505-9A5A-22A2278B3F4C> /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
0x1057c5000 - 0x1058ccff7 +ePub3.dylib (0) <0C89926F-2852-3406-8A5A-35C20F7A6066> /Applications/Adobe Digital Editions 4.0.app/Contents/Frameworks/ePub3.dylib
0x105970000 - 0x1059a6ff7 libssl.0.9.8.dylib (52.10.1) <4A2D6ECA-A07E-38B5-98D4-315A4A1E8CE6> /usr/lib/libssl.0.9.8.dylib
0x105b73000 - 0x105b73ffe +cl_kernels (???) <37030B5A-CAC6-405C-BA57-4CD063D1787F> cl_kernels
0x105b77000 - 0x105b77fef +cl_kernels (???) <5235FAE0-8CE5-4865-9601-B4F63663DAFE> cl_kernels
0x109aed000 - 0x109aedfef +cl_kernels (???) <5235FAE0-8CE5-4865-9601-B4F63663DAFE> cl_kernels
0x109af4000 - 0x109af4ff5 +cl_kernels (???) <74A56D9E-B1F2-4E73-87BF-97B286A697A8> cl_kernels
0x109af6000 - 0x109bdcfef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra .dylib
0x7fff679a3000 - 0x7fff679d9837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff84b85000 - 0x7fff84e31fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff84e32000 - 0x7fff84e38ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff84e39000 - 0x7fff8513dffb com.apple.HIToolbox (2.1.1 - 757.3) <D827FC03-5668-3AA4-AF0E-46EEF7358EEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff8513e000 - 0x7fff85176fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff8518a000 - 0x7fff851a6fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8521c000 - 0x7fff8528affb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8528b000 - 0x7fff852bbfff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x7fff852fb000 - 0x7fff85355ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff85356000 - 0x7fff85360fff com.apple.IntlPreferences (2.0 - 150.1) <C62C6F4F-38B9-340B-82A6-1F82AFE1D724> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPreferences
0x7fff85435000 - 0x7fff85435ff7 liblaunch.dylib (559.10.3) <DFCDEBDF-8247-3DC7-9879-E7E497DDA4B4> /usr/lib/system/liblaunch.dylib
0x7fff85436000 - 0x7fff85461fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff85471000 - 0x7fff85505fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff8551a000 - 0x7fff85521ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff85522000 - 0x7fff8555dfff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff8555e000 - 0x7fff85560fff libsystem_configuration.dylib (699.1.5) <5E14864E-089A-3D84-85A4-980B776427A8> /usr/lib/system/libsystem_configuration.dylib
0x7fff857f8000 - 0x7fff85800ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevice
0x7fff85801000 - 0x7fff85804ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff85828000 - 0x7fff8584fff7 com.apple.shortcut (2.13 - 2.13) <0BA7C57A-C2FC-3DFC-83B2-CE6C33770B52> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff85a84000 - 0x7fff85a87fff com.apple.xpc.ServiceManagement (1.0 - 1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff85a88000 - 0x7fff85aacff7 com.apple.facetimeservices (10.0 - 1000) <3DCF679D-B06D-3CB4-AE6E-FBC122959529> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff85aad000 - 0x7fff85aaefff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff85aaf000 - 0x7fff85ab2fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff85b35000 - 0x7fff85b62fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff85b63000 - 0x7fff85b6cfff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff85b6d000 - 0x7fff85b87ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff85c3a000 - 0x7fff85ca1ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff85ca2000 - 0x7fff85ca2fff com.apple.Carbon (154 - 157) <0DF27AD6-ED64-34D7-825D-65297D276652> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85ca3000 - 0x7fff85cabff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
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as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have downloaded some free apps from Itune store. but when i sync those apps in my ipod touch it dosn't apear in my ipod. i can't use that apps. what should i do? help please.
Are the apps compatible with your model iPod and its iOS version? You say you have a iOS 4.2. That implies a 2G iPod. Many, many apps now require iOS 4.3 or later or a 3G or later iPod.
Also do you have Restrictions turned on that would d prevent installing those apps? Settings>General>Restrictions. -
My Itunes keeps freezing when I try to sync it HELP!
After the new update my itunes keeps freezing everytime I connect my Ipod it will get through half of the syncing and then it freezes!!!!
So I closed it down and restart it it will freeze again. All I wanted to do was added new music onto my Ipod it when pear shaped!! I mained to reset it and I got all the music that I had purchased re-downloaded but that's only 42 songs! ALSO when any music does get on there the Ipod wouldn't let it play and the thingy sign has a cloudy colour to it!!!
HELP!!!!Try here. It also containes a link for XP
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
HT4097 iTunes keeps crashing when i try to restore iPad!!! help!!
I've been trying for the past 4 hours to restore my ipad and everytime i do this iTunes keeps crashing once it has extracted my software, it says itunes has stopped working and i need to close the program down! i am completly lost as i know nothing about computers... and im getting frustrated!
My ipad needed to be restored as my younger sister put a passcode onto my ipad and forgot what it was.. after many attemps i needed to connect my ipad to itunes.. now it has a constant picture of an itunes logo and a usb on my screen.
Please does anyone have any suggestions as to why this keeps happening?
I updated itunes and it happened again i then uninstalled itunes and then installed it again but the problem is still there
Also i have borrowed my sisters laptop for the evening to try and sort this out as mine has broken and i need to return it back to her tomorrow morning and i will have no other access to any computers! need to sort this out now! im tired..iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
Itunes keeps crashing when I try to connect to Stores
I removed and re-installed Itunes, everything works fine but when I try to connect to stores, Itunes crashes.
it seems restoring it and then updating can be the exit.
too bad you certainly will lose all your songs and videos plus podcasts. no problem if you can copy them all back again. -
Why does my Itunes keep freezing when I try to sync my Ipod?
Hello,
Everytime I try to rearrange my music or take music on or off my Ipod Nano my Itunes freezes up and I am unable to sync my new music to my Ipod. What is going on? I have uninstalled and reinstalled I have reverted my Ipod back to factory settings and yet it still freezes when I try to add or take music off the Ipod. What other suggestions should I do?
Thanks,
SaraiDo you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
My contacts keeps closing when i try to make a call
When I try to add new phone numbers and contacts it blinks closed. I cant view contact details because it closes on me.
When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?
I also have this problem........... -
My iPod touch 4g camera keeps closing when I try to take a picture
The camera closes whenever I take a picture and the photo app closes right when I open it what do I do
Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore the iPod from backup
- Resore the iPod to factory defaults/new iPod.
If still a problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
ITunes Freezes when I try to sync my new iPod Touch
I can't sync my new iPod with my iTunes library. I have posted in the iTunes forum, although my title says that I have solved the issue. It isn't, so I'm contemptlating reposting.
I bought a 64gig iPod Touch the other day to replace an old broken iPod. When I try to sync it with my main iTunes library, after a short while (5-500 songs) iTunes freezes and won't shut down. I have on a couple of occasions got a message saying the the computer can't write to the iPod, or the iPod isn't responding, or an "Unknown Error".
It seems to work fine with my laptop.
I found a page on fixing "Unknown Errors" and have tried most of the suggestions.
I've tried:
*) Uninstalling and Reinstalling iTunes several times
*) Resetting and restoring my iPod several times
*) Updating my drivers - they are all up to date apparently
*) Stopping all unnecessary programs and services from running on start up
*) Creating a new user account and trying to sync my iPod from there. I have successfully managed to sync the iPod with a small number of songs or a film on my own account, so I need to test it with a fairly big library. I copied my main iTunes library into iTunes on the new account. The sync hasn't worked (although it is syncing the same files).
I found a post with a google search that suggested it could be a power drain on my USB port / Bus, or somet fhing like that. Not sure exactly what that means, but it sounded plausible. I have recently upgraded my graphics card.
I did also see a solution posted that suggested formatting the iPod using My Computer and the iPod icon, but I can't imagine that would do anything more than the restore iPod option in the iPod menu?
Can anyone help? Getting a bit fed up now... I've had the iPod a couple of weeks and have barely been able to use it yet.Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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