ITunes keeps crashing in Windows 8.1

Hi Guys,
I'm currently having major problems with my 1st Generation iPod Touch.
The problem I'm having is that I've done a restore on my iPod and it's put everything back on but to finalise the restore and verify it, iTunes recgonises my iPod Touch like normal and then it loads the iTunes store and then it crashes and says "iTunes has stopped working" and "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I am running Windows 8.1.
I have managed to keep my iPod connected and quickly run a diagnostics report before it crashes and I have that available if needed. I have tried various solutions I have found across the net and topics found on here to but to no avail. I'm just worried that I basically have an iPod that can't do anything or there is something wrong with iTunes. I have uninstalled and re-installed iTunes several times but to no success either. I can't use the iPod at all and just displays the connect iPod to computer and iTunes images on the iPod whenever I connect it.
Please help as I really want to remedy this as soon as possible as I use my iPod everyday and I can't imagine life without it and this has reduced me to tears trying to fix it.

I've already tried those solutions but (knock on wood) I've installed an older version of iTunes, updated that to the latest and that has seem to still recgonise my iPod and allowed it to sync and restore from my backup and now it seems to be working fine for now any problems I shall let you know.

Similar Messages

  • Itunes keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn.  Frustrated!!!

    After new Itunes update ... it  keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn.  Frustrated!!!  I have unninstalled it .. installed it, but nothing happens.  I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.

    Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

  • Itunes keeps crashing with windows 7

    iTunes 7 keeps crashing on windows 7. please help.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • How to fix 12.1.1.4 iTunes keeps crashing on Windows 8.1

    How do I fix iTunes 12.1.1.4 which keeps crashing on Windows 8.1 (64 bit)?

    See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • HT1349 My iTunes keeps crashing every single time I open a Windows PC or Laptop and the "Matching with the itunes store" starts.  It's driving me nuts because I can't sync to my iphones or my ipad.

    My iTunes keeps crashing every single time I open the software on any of my PCs and laptops.  Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes.  I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished.  Any suggestions??

    Hello annmu,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Best of luck,
    Mario

  • My itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

    my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

    Hello there, Staver13.
    The following Knowledge Base article provides some assistance in troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Particularly:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT204406 itunes keeps crashing everytime I turn on itunes match...64 bit for windows

    Itunes keeps crashing on my windows 7 64-bit computer every time I log in to iTunes match. I have tried uninstalling and reinstalling.  How do I clear my registry files or something else?

    Hello kealakea,
    Welcome to the Apple Support Communities. If you are having issues with iTunes crashing, try some troubleshooting steps within the following article to help isolate the issue.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    -Norm G.

  • My iTunes keeps crashing.  I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it.  I recently upgraded to 10.5.  Any ideas?

    My iTunes keeps crashing.  I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it.  I recently upgraded to 10.5.  Any ideas?  I am running Windows 7 on a new, decent, laptop.  The music is on the laptop's hard drive.  There is plenty of hard drive space left.
    iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up. 

    The error message says:
    iTunes has stopped working.
    Windows can check nline for a solution to the problem.
    -> Check online for a solution and close the program
    -> Close the program
    Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          10.5.0.142
      Application Timestamp:          4e9243f2
      Fault Module Name:          MSVCR80.dll
      Fault Module Version:          8.0.50727.6195
      Fault Module Timestamp:          4dcddbf3
      Exception Code:          c0000005
      Exception Offset:          0001500a
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    I've chosen both items, neither does anything but close the program.  This problem is new with iTunes 10.5; I did not have it before. 

  • ITunes keeps crashing on my Dell PC.

    iTunes keeps crashing on my Dell PC with Windows Vista. I have already uninstalled and reinstalled- didn't help.  iTunes will open, but then crashes after about two or three minutes, no matter what I'm doing with it at the time. Any ideas?
    Could a lack of available hard drive space be contributing? I was about to move my iTunes library to an external hard drive, but was hoping to resolve this issue first.
    Thanks!

    Hi there,
    You may want tot take a look at the troubleshooting steps found in the article below.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W

  • Itunes keeps crashing after opening in OSX Maverick

    Running OSX Maverick iTunes keeps crashing as soon as I launch it,
    I'am getting an error crash occurs when using coreKE plug in.
    any help most welcome.
    focus48

    Hello there, focus48.
    First place to start is to isolate the issue. The following Knowledge Base article offers up some great steps to try:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/TS3430
    There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
    - Loss of iTunes functionality, such as the Visualizer.
    - Distortion or irregularity in the iTunes interface.
    - Slow performance.
    - iTunes won't open or quits unexpectedly.
    - You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
    If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
    "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
    If the issue persists, then isolating further by testing in another user account is in order:
    Isolating an issue by using another user account
    http://support.apple.com/kb/TS4053
    Symptoms
    When isolating issues and/or troubleshooting software issues in OS X, you might want to use a different user account. Learn how to use this technique to narrow down the cause of an issue.
    Resolution
    The issue at hand may simply be caused by a bad preference setting or user-specific data file. With proper isolation, you can avoid time-consuming and inappropriate troubleshooting methods.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro

  • Photoshop 2014 keeps crashing under Windows 8.1 on a Surface Pro.

    Team,
    Photoshop 2014 keeps crashing under Windows 8.1 on a Surface Pro.
    I have tired.
    1. Updating Intel Graphics Card. (unsuccessful)
    2. Logging in and out of creative cloud. (unsuccessful)
    See log below.
    Faulting application name: Photoshop.exe, version: 15.2.0.236, time stamp: 0x542531ba
    Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
    Exception code: 0xc0000005
    Fault offset: 0x0000000000024ac8
    Faulting process ID: 0x1448
    Faulting application start time: 0x01cfe6c7bd37e765
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\windows\SYSTEM32\ntdll.dll
    Report ID: 072b7ff9-52bb-11e4-825f-600292e27add
    Faulting package full name:
    Faulting package-relative application ID:

    Well it came installed on my brand new Windows 8 pro w530 I received 4 weeks ago and has never worked. When you try to open power manager it just crashes. If you uninstall it the Lenovo software just keep reinstalling it. If you uninstall the Lenovo PM driver but do not reboot you can then open Power Manager. The minute you reboot the Lenovo software reinstallls the driver. 
    Why would Lenovo install software on a brand new Windows 8 laptop that is broken and useless? Tech support is absolutely no help they transfer you to the software department which wants to charge you to fix a problem that Lenovo created!!! It is crazy!! I was hoping someone here could solve this problem or maybe someone at Lenovo would see this and get the problem resolved. Tech support has been useless. I reported the problem to them at least 5 times.

  • HT4097 iTunes keeps crashing when i try to restore iPad!!! help!!

    I've been trying for the past 4 hours to restore my ipad and everytime i do this iTunes keeps crashing once it has extracted my software, it says itunes has stopped working and i need to close the program down! i am completly lost as i know nothing about computers... and im getting frustrated! 
    My ipad needed to be restored as my younger sister put a passcode onto my ipad and forgot what it was.. after many attemps i needed to connect my ipad to itunes.. now it has a constant picture of an itunes logo and a usb on my screen.
    Please does anyone have any suggestions as to why this keeps happening?
    I updated itunes and it happened again i then uninstalled itunes and then installed it again but the problem is still there
    Also i have borrowed my sisters laptop for the evening to try and sort this out as mine has broken and i need to return it back to her tomorrow morning and i will have no other access to any computers! need to sort this out now! im tired..

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Itunes keeps crashing after i updated to 6.0.4

    hi,
    i have been having trouble in my imac g5 1.8 ghz.
    my itunes keeps crashing and i cant close it, i cant even "force quit" on it.
    its really hard to eject my ipod, and sometimes the music plays, but there is no sound.
    is there any known fix?
    thanx

    Hi,
    I'm having the exact same problem. What's the deal
    here. How about a patch or something from apple.
    The whole reason I use a mac is it never crashes on
    me. If it's going to crash I might as well go back
    to a pc (Ok sorry, nothing can make me go back to a
    pc
    Whew! Thank you for that last thought....
    Anyway, what I ended up doing was trashing everything iTunes including the iTunes X package & prefs (I used Spotlight to find everything), and then reinstalling a new copy of iTunes. First I backed up my iTunes music folder containing the music and data base (your file>Music>iTunes). Then I put my iTunes music folder back where it was and I didn't lose a thing.
    However, don't trash everything that shows up in a Spotlight search of iTunes--only the package and all prefs associated with iTunes and, of course, back up your music folder first or you will lose all your iTunes music, books, videos, etc.
    Since no one seems to be able to figure out why only a few of us are having this crashing problem with iTunes, it's just not being addressed. They tell us to "post" our crash logs, but not how. You can't upload files to this forum, and the crash log is too voluminous to cut and paste here.
    My idea worked for me, but it's dangerous. If you're not sure what to trash, email me for a list. Spotlight will show you where each item is when you click on the little "i" in the circle when you tell Spotlight to "Show All."
    Oh, and Apple does not do patches.
    iMac G5   Mac OS X (10.4.6)  

  • PSE 8 keeps crashing in Windows 7, any suggestions ?

    PSE 8 keeps crashing in Windows 7, any suggestions ?

    Hi,
    I would like to know whether organiser or editor crashes ?
    If its organiser then there is something related to Catalog.
    Try these steps :
    1. Goto this location : C:\ProgramData\Adobe\Elements Organizer\Catalogs\  -- (program data is hidden folder by default , you will need to unhide it)
    2. Under this location you will find all the catalogs that were created by you
    3. Choose your default catalog.
    4. In that select and delete all the folders except Breezedata and file with extension .pse8db
    5. Relauch your organiser and then check if its stil crashing.
    Thanks,
    Baljeet

  • Itunes keep crashing on sync with ipad

    itunes keeps crashing on sync with ipad. Eveyrthing was good up until the 5th of june. any ideas

    If you have tried 1, 2 & 3 below, next thing I'd try is call Apple support at this link: http://www.apple.com/support/expert/
    Or you can take it to an Apple store to see an expert.
    1) Deinstall and reinstall itunes on the computer.
    2) On the ipad, Press and Hold the Home and Wake Sleep buttons until the Apple Logo appears.
    3) If that doesn't work, try a reset, To reset go to Settings, General, Reset, Reset.

Maybe you are looking for

  • Can't press more than 2 directional arrows keys at the same time

    I just noticed that in the Macbook Pro Retina that I bought recently there's no way to press more than 2 arrow keys at the same time, or at least the system does not seem to handle it. All other keys can be pressed at the same time without any proble

  • ICM_HTTP_TIMEOUT error

    *Hi Experts,* found the following error in the integration engine for the message.  using File adapter(FTP) and we are using BPM for this scenario. <?xml version="1.0" encoding="UTF-8" standalone="yes" ?> - <!--  Call Adapter   --> - <SAP:Error xmlns

  • Sales Order Workflow to trigger when there is change in PO date

    Hi All      I have a requirement, I have to  trigger a work flow when ever there is a change in a po date of Sales Order(VA02). I have created a workflow and added entry into events tab of header, and in SWEC I have added an entry as follows Change d

  • Creating temporary tables with JSTL

    I need to create temporary tables in my DB (MySQL), and later call it in a query. I try this: <sql:update var="temp1" dataSource="${conn}"> CREATE TEMPORARY TABLE temp1 SELECT data1 FROM table1 WHERE condition = 1 </sql:update> <sql:query var="query1

  • Chat & Vision - AVOID AT ALL COSTS!

    Whatever you do, never do business with Chat & Vision.  I in absolute awe of the performance of this company - easily the worst I have ever seen.  I placed an order a month ago and they still haven't shipped it.  I have exchanged 20 notes with them,