ITunes keeps crashing on me! I don't know what to do...

iTunes keeps crashing on me! I don't know what to do... Everytime I use the store and try to download it crashes. It has crashed 11 times that I have tried within the hour. What can I do to fix this?

Try redownloading iTunes from:
http://www.apple.com/itunes/download

Similar Messages

  • My ipod will not connect to my itunes even in recovery mode, I don't know what to do

    My Ipod touch will not connect to my itunes on my laptop even when I put it into recovery mode. My laptop's itunes does not connect it or even register it. I don't know what to do.

    Try DFU mode and then restore to factory settings/new iPod via iTunes                   
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try another USB port
    Try another cable
    Try on another computer
    Try DFU mode and then restore to factory settings/new iPod via iTunes                   
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My computer keeps shutting down and I don't know what to do.

    I purchased the student/ teacher version of the cloud membership/ design suite for os x and promptly began downloading the programs that I would use onto my macbook pro. I downloaded photoshop cs6, Bridge, Illustrator, and Acrabat. I havn't used anything but photoshop so far but I have encountered a serious problem. When I first got photoshop I would leave the application open by accedent and my computer started shutting down randomly but only about once a day. As I started using photoshop more I started closing the application when I wasn't using it but when I was the computer would shut down at some point during each project. I could deal with saving a lot as I go but now it shuts emediately every time so I can't use photoshop at all. Please can someone give me some advice, even if it is just to go to the apple store.

    I had very similar behaviour occur when I purchased my first MacBrook Pro and it turned out to be a faulty Graphics Card.  Take it to the Genius Bar and see what they have to say.  If they don't know what's going and it's not a hardware issue, then we need to know a lot more to help you.  Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"

  • Itunes account hacked... Don´t know what to do.

    Hello. Can anyone help me. It seems someone hacked my Itunes account. I just received a bill for 79,95 Euro from clic and buy. I even have no Iphone since 1 year and did not use ITunes anymore. I looked for a Phone number to tell them to block everything, but I did not find it. When I try to enter support form, they want my serial number, but I selled my IPhone one year ago. Please help, what can I do? I am from Germany.... Thank you all....

    You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If the purchases were made on an iPad, iPhone or iPod Touch then to try and stop it happening again you might (depending upon the iOS version on it) have a Settings > General > Restrictions > Require Password setting which you can set to Immediately (the default is a 15 minute period during which it doesn't need re-entering). You can also turn off in-app purchases via the Restrictions screen

  • TS3212 I just got a warning that the Itunes 10.6 that I just downloaded could impare or disable my XP system, could someone please tell me why? I have not upgraded from XP due to several reasons and now I don't know what to do. I had Itunes before on my c

    I just got a warning that the Itunes that I just downloaded (10.6) could impare or destablize my system- I have had Itunes on my computer before but when I plugged in my Ipod it told me I needed to uninstall Itunes and reinstall itunes all together. Now I don't know what to do. I have a Sony computer that runs on Windows XP and then I have an Ipad, Iphone, and Ipod that I sync everything with What do I do? Do I continue installing? And, if I don't install how will I ever get all my "gadgets" to work properly without being able to download Itunes 10.6? Need Help!!!! I'm not very tech savey...just a grandmother who loves her gadgets:)

    What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)

  • I have a charge for $20.00 and don't know what it's from

    I have a charge from iTunes for twenty dollars and I don't know what from

    Contact MAS Support  >  http://www.apple.com/support/mac/app-store/contact/

  • I don't know what program i am supposed to open the Firefox Sync add-on software with

    I have been attemtping to download and run the Firefox Sync software for the Firefox mobile app to work with my iPhone4. After downloading the software I keep getting stuck because I don't know what software I'm supposed to use to open/run the download. Can you please advise me and let me know where to get it.
    Thanks
    Dean

    To use Firefox Sync on your iPhone, you will need to download our free "Firefox Home" app from the App Store. For details, see: http://firefox.com/mobile/home/

  • Itunes keeps crashing after i updated to 6.0.4

    hi,
    i have been having trouble in my imac g5 1.8 ghz.
    my itunes keeps crashing and i cant close it, i cant even "force quit" on it.
    its really hard to eject my ipod, and sometimes the music plays, but there is no sound.
    is there any known fix?
    thanx

    Hi,
    I'm having the exact same problem. What's the deal
    here. How about a patch or something from apple.
    The whole reason I use a mac is it never crashes on
    me. If it's going to crash I might as well go back
    to a pc (Ok sorry, nothing can make me go back to a
    pc
    Whew! Thank you for that last thought....
    Anyway, what I ended up doing was trashing everything iTunes including the iTunes X package & prefs (I used Spotlight to find everything), and then reinstalling a new copy of iTunes. First I backed up my iTunes music folder containing the music and data base (your file>Music>iTunes). Then I put my iTunes music folder back where it was and I didn't lose a thing.
    However, don't trash everything that shows up in a Spotlight search of iTunes--only the package and all prefs associated with iTunes and, of course, back up your music folder first or you will lose all your iTunes music, books, videos, etc.
    Since no one seems to be able to figure out why only a few of us are having this crashing problem with iTunes, it's just not being addressed. They tell us to "post" our crash logs, but not how. You can't upload files to this forum, and the crash log is too voluminous to cut and paste here.
    My idea worked for me, but it's dangerous. If you're not sure what to trash, email me for a list. Spotlight will show you where each item is when you click on the little "i" in the circle when you tell Spotlight to "Show All."
    Oh, and Apple does not do patches.
    iMac G5   Mac OS X (10.4.6)  

  • My itunes keep crashing or shutting down.

    My iTunes keep crashing or shutting down when I click to open it. It freezes then closes. I've reported the bug and it's still doing it. When I connect my iPhone to iTunes wirelessly it also crashes. I've got all the latest software on my MacBook Pro and iPhone so don't know what it could be? It's so annoying! Please help!

    Hello,
    Do you use iTunes 10.6 ?
    If yes we have to wait for Apple to fix it.
    Here's a fix for to that problem.
    https://discussions.apple.com/message/17958287#17958287

  • ITunes keeps crashing (coregraphics.dll)

    Hi all!
    My iTunes keeps crashing, especially when browsing the iTunes Shop and initiating a download of iPhone apps. The crash report mentions:
    AppName:itunes.exe AppVer:9.0.2.25 ModName: coregraphics.dll ModVer:1.0.60.0 OffsetL000a504e.
    Any ideas/suggestions on what I can do to fix this?
    I have downloaded and installed iTunes 9 and the latest Quicktime revision (7.6.5).
    I am using a Dell Latitude D620 with an NVidia Quadro NVS 110M, with all the latest drivers as made available by Dell.

    Thank you, sol! That's ideal information you've supplied.
    AppName:itunes.exe AppVer:9.0.2.25 ModName: coregraphics.dll ModVer:1.0.60.0 OffsetL000a504e.
    Okay, you're having a program with an Apple Application Support program file here. (iTunes 9.0.25 requires a properly functioning Apple Application Support in order to work correctly.)
    So, to begin with, we'll try uninstalling both iTunes and Apple Application Support, and then reinstalling iTunes (which should also reinstall Apple Application Support). We'll take a few other precautions along the way too.
    Preliminaries
    Download and save a fresh copy of iTunesSetup.exe (the iTunes installer file) from the Apple website. (Don't run the install on line, and don't start the install just yet.)
    http://www.apple.com/itunes/download/
    Now quit both QuickTime and Safari 4.0.4 if you have them open. (Both use Apple Application Support and will interfere with the uninstall if you have them open.)
    *Uninstall phase*
    Head into your Add or Remove Programs control panel. Uninstall iTunes. Uninstall Apple Application Support.
    (From this point until Apple Application Support is reinstalled, QuickTime and Safari 4.0.4 will no longer launch.)
    Next we'll clear away any leftover iTunes and/or Apple Application Support program files and folders.
    Go "Start > My Computer".
    Open "Local Disk (C:)" or whichever drive your program files are installed on.
    Open the "Program Files" folder.
    Right-click on the iTunes folder (if it still exists) and select "Delete".
    Open the "Common Files" folder.
    Open the "Apple" folder.
    Right-click on the "Apple Application Support" folder (if it still exists) and select "Delete".
    Empty your recycle bin and restart the PC.
    *Reinstall Phase*
    After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware.) Now start the install by doubleclicking the iTunesSetup.exe you downloaded earlier.
    Reenable all security software prior to reconnecting to the internet and/or your network.
    Does the install go through okay? if so, does your iTunes behave itself a bit better when downloading iPhone apps?

  • Itunes keeps crashing after opening in OSX Maverick

    Running OSX Maverick iTunes keeps crashing as soon as I launch it,
    I'am getting an error crash occurs when using coreKE plug in.
    any help most welcome.
    focus48

    Hello there, focus48.
    First place to start is to isolate the issue. The following Knowledge Base article offers up some great steps to try:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/TS3430
    There are several ways in which an add-on can cause iTunes to act erratically, such as those listed below:
    - Loss of iTunes functionality, such as the Visualizer.
    - Distortion or irregularity in the iTunes interface.
    - Slow performance.
    - iTunes won't open or quits unexpectedly.
    - You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
    If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:
    "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
    If the issue persists, then isolating further by testing in another user account is in order:
    Isolating an issue by using another user account
    http://support.apple.com/kb/TS4053
    Symptoms
    When isolating issues and/or troubleshooting software issues in OS X, you might want to use a different user account. Learn how to use this technique to narrow down the cause of an issue.
    Resolution
    The issue at hand may simply be caused by a bad preference setting or user-specific data file. With proper isolation, you can avoid time-consuming and inappropriate troubleshooting methods.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro

  • Itunes keeps crashing, help please!!

    so today I updated my software (included quicktime, itunes, and a security update) and even downloaded the safari 3 beta. so after I installed the safari 3 beta, everything with safari worked fine. after installing itunes 7.2, it would keep crashing. so I figured the problem was with 7.2, so uninstalled it and reinstalled 7.1, kept crashing. so then I uninstalled and reinstalled safari 2, thinking that would fix everything. nope, itunes keeps crashing. any ideas, please help, thanks

    I actually figured it out. I reinstalled my itunes to 7.1 and then installed 7.2 for the heck of it. and then I realized (after reading how some plug-ins have been screwing it up) that I had installed a plug-in a long time ago and had forgotten about it, so I simply deleted that and everything is fine. So, to the guy that's having the same problem, make sure you don't have any plug-ins installed and if so just delete them.

  • HT1349 My iTunes keeps crashing every single time I open a Windows PC or Laptop and the "Matching with the itunes store" starts.  It's driving me nuts because I can't sync to my iphones or my ipad.

    My iTunes keeps crashing every single time I open the software on any of my PCs and laptops.  Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes.  I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished.  Any suggestions??

    Hello annmu,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Best of luck,
    Mario

  • My iTunes keeps crashing.  I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it.  I recently upgraded to 10.5.  Any ideas?

    My iTunes keeps crashing.  I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it.  I recently upgraded to 10.5.  Any ideas?  I am running Windows 7 on a new, decent, laptop.  The music is on the laptop's hard drive.  There is plenty of hard drive space left.
    iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up. 

    The error message says:
    iTunes has stopped working.
    Windows can check nline for a solution to the problem.
    -> Check online for a solution and close the program
    -> Close the program
    Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          10.5.0.142
      Application Timestamp:          4e9243f2
      Fault Module Name:          MSVCR80.dll
      Fault Module Version:          8.0.50727.6195
      Fault Module Timestamp:          4dcddbf3
      Exception Code:          c0000005
      Exception Offset:          0001500a
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    I've chosen both items, neither does anything but close the program.  This problem is new with iTunes 10.5; I did not have it before. 

  • My itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

    my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

    Hello there, Staver13.
    The following Knowledge Base article provides some assistance in troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Particularly:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

Maybe you are looking for