ITunes keeps crashing when I try to watch movies

Since the latest iTunes & Quicktime update, I am unable to watch any of the movies I have downloaded on iTunes. I've completely deleted both iTunes and Quicktime and reinstalled the latest versions of both. When I click to play a video, the movie will not play and I get an error dialogue box that indicates iTunes has stopped working - windows isn't able to detect an error.
I've contacted iTunes/Apple support and they tell me it's a system issue, but there aren't any other problems with my computer. I'm running Windows 7 Ultimate. Any ideas or suggestions would be really helpful!
Thanks

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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Try the following user tip:
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ITunes keeps crashing when I try to watch movies

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