ITunes keeps hanging / crashing

I'm getting the spinning colored ball at random moments. Usually when trying to play/pause/skip, but sometimes out of nowhere. Frequent crashes as well. What's the best way to trouble shoot this? Do I need to reinstall the app? I'm running iTunes 10.7, the most recent version.
Thanks.

That particular file doesn't exist (as you imply) or the Library doesn't exist (because Apple has hidden it from you)?
10.7: Un-hide the User Library folder - http://hints.macworld.com/article.php?story=20110704093233123
Tip for keeping folder revealed when doing a system update - https://discussions.apple.com/message/18222340
Mac 101: Easily show the user Library folder in Lion - http://www.tuaw.com/2011/08/25/mac-101-easily-show-the-library-folder-in-lion/

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ITunes keeps on crashing mn my mac

Hi
itunes keeps on crashing when i try to go to the store, almost 9/10 times. and probably 1/10 times when i try to play music.
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Hi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
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http://support.apple.com/kb/HT1414
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hello,
i just got my iPod Vid and my iTunes keeps on crashing when ever i try to watch my videos.
another problem...
when i connect my ipod and try to update it, it gives me a error message, "Attempting to copy to the disk "my ipod" failed. An unkown error occurred (-69).".
i think its because of this error too that i do not see any of my videos or pictures uploaded into my ipod.
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brianyap wrote:
I've uninstalled and reinstalled itunes many many times
for the proper procedure to *removing iTunes completely* click here and follow the instructions, then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/.
also try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
additionally, since it seems you're on OS X 10.6.3 (as per your signature), i strongly recommend you do this:
(a) download the [_*Mac OS X v10.6.4 Update (Combo)*_|http://support.apple.com/kb/dl1048]
(b) +verify disk+ and +repair permissions+ using disk utility
(c) reboot your Mac into _*safe mode*_
(d) run the combo updater while in safe mode
(e) upon normal reboot, repair permissions again
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Itunes keeps on crashing / won't uninstall even with appcleaner

Help guys, please.
I have been working on this for 2 whole days now and it is very very frustrating.
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Process: iTunes [441]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.2.1 (9.2.1)
Build Info: iTunes-9210501~4
Code Type: X86 (Native)
Parent Process: launchd [133]
Date/Time: 2010-08-18 19:53:00.157 +0800
OS Version: Mac OS X 10.6.3 (10D2063a)
Report Version: 6
Interval Since Last Report: 24200 sec
Crashes Since Last Report: 73
Per-App Interval Since Last Report: 4525 sec
Per-App Crashes Since Last Report: 72
Anonymous UUID: 097A2CCB-F205-480D-95D9-8726659A833D
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000d323e80c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xd323e80c 0 + 3542345740
1 com.apple.HIToolbox 0x96e4f109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
2 com.apple.HIToolbox 0x96e4e3d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
3 com.apple.HIToolbox 0x96e4e22f SendEventToEventTargetWithOptions + 58
4 com.apple.HIToolbox 0x96f2c74e SendSimpleControlEvent(HIView*, unsigned long) + 86
5 com.apple.HIToolbox 0x96f2c798 SendControlDeactivated(HIView*) + 25
6 com.apple.HIToolbox 0x96f2f97c HIView::AncestorBecomingInactive() + 38
7 com.apple.HIToolbox 0x96f30bf3 HIView::Deactivate(unsigned char) + 57
8 com.apple.HIToolbox 0x96f2297d HIViewSetActivated + 69
9 com.apple.iTunes 0x000ff770 0x1000 + 1042288
10 com.apple.iTunes 0x000aee58 0x1000 + 712280
11 com.apple.iTunes 0x000a2748 0x1000 + 661320

brianyap wrote:
I've uninstalled and reinstalled itunes many many times
for the proper procedure to *removing iTunes completely* click here and follow the instructions, then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/.
also try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
additionally, since it seems you're on OS X 10.6.3 (as per your signature), i strongly recommend you do this:
(a) download the [_*Mac OS X v10.6.4 Update (Combo)*_|http://support.apple.com/kb/dl1048]
(b) +verify disk+ and +repair permissions+ using disk utility
(c) reboot your Mac into _*safe mode*_
(d) run the combo updater while in safe mode
(e) upon normal reboot, repair permissions again
(f) run software update from the  menu and install any updates offered
please post back with results !
JGG

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Help

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Anyone have any thoughts?
<Edited by Moderator>

My iTunes keeps on crashing, does anyone have a solution ?

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Hi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
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If the above did not resolve your issue, refer to the following:
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Thanks,
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Hi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
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Hi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
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http://support.apple.com/kb/HT1414
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ITunes keeps hanging / crashing

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