ITunes keeps on crashing
Everytime I open iTunes, it crashes a couple of seconds later.
Help
No, I've found lots of people with this problem on various forums. I've removed all plug-ins (which seems to work for some people), trashed Quicktime (which works for others) and I still have this problem.
Anyone have any thoughts?
<Edited by Moderator>
Similar Messages
-
ITunes keeps on crashing mn my mac
Hi
itunes keeps on crashing when i try to go to the store, almost 9/10 times. and probably 1/10 times when i try to play music.
please helpHi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
ITunes keeps on crashing and then more problems.
hello,
i just got my iPod Vid and my iTunes keeps on crashing when ever i try to watch my videos.
another problem...
when i connect my ipod and try to update it, it gives me a error message, "Attempting to copy to the disk "my ipod" failed. An unkown error occurred (-69).".
i think its because of this error too that i do not see any of my videos or pictures uploaded into my ipod.
need help please.brianyap wrote:
I've uninstalled and reinstalled itunes many many times
for the proper procedure to *removing iTunes completely* click here and follow the instructions, then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/.
also try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
additionally, since it seems you're on OS X 10.6.3 (as per your signature), i strongly recommend you do this:
(a) download the [_*Mac OS X v10.6.4 Update (Combo)*_|http://support.apple.com/kb/dl1048]
(b) +verify disk+ and +repair permissions+ using disk utility
(c) reboot your Mac into _*safe mode*_
(d) run the combo updater while in safe mode
(e) upon normal reboot, repair permissions again
(f) run software update from the menu and install any updates offered
please post back with results !
JGG -
Itunes keeps on crashing / won't uninstall even with appcleaner
Help guys, please.
I have been working on this for 2 whole days now and it is very very frustrating.
My itunes keeps on crashing every time i open it.
Ive tried using disc utility, re-installing the OS, using appcleaner but none of them work.
I've uninstalled and reinstalled itunes many many times but i still get the error message.
can someone please help?
Here's a part of the error message:
Process: iTunes [441]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.2.1 (9.2.1)
Build Info: iTunes-9210501~4
Code Type: X86 (Native)
Parent Process: launchd [133]
Date/Time: 2010-08-18 19:53:00.157 +0800
OS Version: Mac OS X 10.6.3 (10D2063a)
Report Version: 6
Interval Since Last Report: 24200 sec
Crashes Since Last Report: 73
Per-App Interval Since Last Report: 4525 sec
Per-App Crashes Since Last Report: 72
Anonymous UUID: 097A2CCB-F205-480D-95D9-8726659A833D
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000d323e80c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xd323e80c 0 + 3542345740
1 com.apple.HIToolbox 0x96e4f109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
2 com.apple.HIToolbox 0x96e4e3d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
3 com.apple.HIToolbox 0x96e4e22f SendEventToEventTargetWithOptions + 58
4 com.apple.HIToolbox 0x96f2c74e SendSimpleControlEvent(HIView*, unsigned long) + 86
5 com.apple.HIToolbox 0x96f2c798 SendControlDeactivated(HIView*) + 25
6 com.apple.HIToolbox 0x96f2f97c HIView::AncestorBecomingInactive() + 38
7 com.apple.HIToolbox 0x96f30bf3 HIView::Deactivate(unsigned char) + 57
8 com.apple.HIToolbox 0x96f2297d HIViewSetActivated + 69
9 com.apple.iTunes 0x000ff770 0x1000 + 1042288
10 com.apple.iTunes 0x000aee58 0x1000 + 712280
11 com.apple.iTunes 0x000a2748 0x1000 + 661320brianyap wrote:
I've uninstalled and reinstalled itunes many many times
for the proper procedure to *removing iTunes completely* click here and follow the instructions, then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/.
also try this:
quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist
fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.
additionally, since it seems you're on OS X 10.6.3 (as per your signature), i strongly recommend you do this:
(a) download the [_*Mac OS X v10.6.4 Update (Combo)*_|http://support.apple.com/kb/dl1048]
(b) +verify disk+ and +repair permissions+ using disk utility
(c) reboot your Mac into _*safe mode*_
(d) run the combo updater while in safe mode
(e) upon normal reboot, repair permissions again
(f) run software update from the menu and install any updates offered
please post back with results !
JGG -
ITunes keeps hanging / crashing
I'm getting the spinning colored ball at random moments. Usually when trying to play/pause/skip, but sometimes out of nowhere. Frequent crashes as well. What's the best way to trouble shoot this? Do I need to reinstall the app? I'm running iTunes 10.7, the most recent version.
Thanks.That particular file doesn't exist (as you imply) or the Library doesn't exist (because Apple has hidden it from you)?
10.7: Un-hide the User Library folder - http://hints.macworld.com/article.php?story=20110704093233123
Tip for keeping folder revealed when doing a system update - https://discussions.apple.com/message/18222340
Mac 101: Easily show the user Library folder in Lion - http://www.tuaw.com/2011/08/25/mac-101-easily-show-the-library-folder-in-lion/ -
My iTunes keeps on crashing, does anyone have a solution ?
This has never happened b4 ... and every single time it will crash. crash, crash, crash
Hi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
every time i load up iTunes, it just freezes and then i get no response, sometimes I get half way through syncing songs to my ipod and then it just freezes, i normally use media player and i dont have any problems, I've already loaded all my songs onto my itunes, but everytime i open itunes, it wants to load new songs on, but i just close it...
is there any way i could prevent my itunes from crashing? it's really bugging me and i want to get songs onto my ipodHi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
Why does itunes keep on crashing??
Itunes repeatedly crashes, I have windows vista and an ipod touch.
For example i just cancelled a sync it then froze so I closed it successfully.
I then tried to reopen it but when i clicked on the icon it loaded but did not open.
I then logged off my user name and logged back on but it is now saying
' I cannot open the application Itunes because another user has it open' but I am the only user which uses itunes.'
It is very annoying it crashes often, and some of the songs on my ipod are distorted and I am wondering if it is because of itunes as it is only after I have synced my ipod they become distorted.
I would really appreciate it if someone could tell me why this is happening1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider -
Itunes keeps unexpectedly crashing. please help
Whenever I open itunes, it will open for about 10 seconds and then close. I get no error, or anything. It just shuts down by itself. I tried a system restore to a point when itunes was working properly, but that didn't work either. Any ideas?
Whenever I open itunes, it will open for about 10 seconds and then close. I get no error, or anything. It just shuts down by itself. I tried a system restore to a point when itunes was working properly, but that didn't work either. Any ideas?
-
Itunes keeps on crashing after Activiating Itunes Match...
Installing and re-installing versions don't make a difference...Itunes is unusable this way. Any solution out there?
I had the same problem. Nothing has been resolved. I am now no longer able to us ethe store so having to use Amazon - not ideal but as no-one at Apple seems bothered.....
-
My itunes keeps frezing/crashing
i am running windows 7 64bit, and my problem started some time ago and has slowly gotten worst,it would take a few sec/min to scroll throe the song list and now it does not do any thing. i have all of my music (acc,mp3,flac,ect) stored on a external hdd (a 2tb Seagate for back up) and have "removed" the whole song list and readd it, i have also removed the whole itunes program and reinstalled and the problems still continues it's freezes at the "gapless playback" update. i'm out of options and need some help, thanks!
Hi Lulu896,
That definitely sounds frustrating. From the information you provided, it sounds like this is happening on your iOS device. Let's see if we can troubleshoot this.
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
ITunes keep crashing as soon as it launches
My itunes keeps on crashing at launch heres the info it gives me
Process: iTunes [201]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6 (10.6)
Build Info: iTunes-10604001~1
Code Type: X86-64 (Native)
Parent Process: launchd [164]
Date/Time: 2012-03-23 00:04:38.520 -0700
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9
Interval Since Last Report: 363614 sec
Crashes Since Last Report: 106
Per-App Interval Since Last Report: 399493 sec
Per-App Crashes Since Last Report: 103
Anonymous UUID: 89897819-6851-4AF1-8EA1-DD986AC91A38
Crashed Thread: 18
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010dee5000-000000010f085000 [ 17.6M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
objc[201]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x000000011472dcdc memmove$VARIANT$sse42 + 31
1 com.apple.ImageIO.framework 0x00000001160eb9ae _CGImageSourceBindToPlugin + 277
2 com.apple.ImageIO.framework 0x00000001160ebed0 CGImageSourceCreateImageAtIndex + 126
3 com.apple.HIServices 0x00000001164eb560 setCursorFromBundle + 2016
4 com.apple.HIServices 0x00000001164eaab7 CoreCursorSetAndReturnSeed + 171
5 com.apple.AppKit 0x000000011242e729 -[NSCursor _reallySet] + 223
6 com.apple.AppKit 0x000000011242e618 -[NSCursor set] + 50
7 com.apple.iTunes 0x000000010e0bc925 0x10dee5000 + 1931557
8 com.apple.iTunes 0x000000010e01012d 0x10dee5000 + 1225005
9 com.apple.AppKit 0x0000000112428b2a -[NSWindow sendEvent:] + 7404
10 com.apple.iTunes 0x000000010e00e6f8 0x10dee5000 + 1218296
11 com.apple.AppKit 0x00000001123c0f4d -[NSApplication sendEvent:] + 5049
12 com.apple.iTunes 0x000000010e3e851b 0x10dee5000 + 5256475
13 com.apple.AppKit 0x00000001123571f2 -[NSApplication run] + 555
14 com.apple.iTunes 0x000000010dee8e88 0x10dee5000 + 16008
15 com.apple.iTunes 0x000000010dee8cc8 0x10dee5000 + 15560
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001148a27e6 kevent + 10
1 libdispatch.dylib 0x00000001146835be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000011468214e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00000001148a2192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000114756594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000114757b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00000001148a2192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000114756594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000114757b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000011201f6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000112027e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000112027676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x000000011203738f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010deeed17 0x10dee5000 + 40215
7 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00000001148a1bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x0000000114758274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010deeeec4 0x10dee5000 + 40644
3 com.apple.iTunes 0x000000010deff5a1 0x10dee5000 + 107937
4 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
5 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
6 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000011201f6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000112027e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000112027676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x000000011203738f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010df078c4 0x10dee5000 + 141508
7 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00000001148a1bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x0000000114758274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010deeeec4 0x10dee5000 + 40644
3 com.apple.iTunes 0x000000010deeee00 0x10dee5000 + 40448
4 com.apple.iTunes 0x000000010e89d9e0 0x10dee5000 + 10193376
5 com.apple.iTunes 0x000000010e89da05 0x10dee5000 + 10193413
6 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
7 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
8 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.iTunes 0x000000010dfd7ceb 0x10dee5000 + 994539
3 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
4 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00000001148a1df2 __select + 10
1 com.apple.CoreFoundation 0x0000000112070cdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
3 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000011201f6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000112027e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000112027676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x000000011203738f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010deeed17 0x10dee5000 + 40215
7 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.iTunes 0x000000010dfe3d3b 0x10dee5000 + 1043771
3 com.apple.iTunes 0x000000010df10fc8 0x10dee5000 + 180168
4 com.apple.iTunes 0x000000010dfe4626 0x10dee5000 + 1046054
5 com.apple.iTunes 0x000000010e741fef 0x10dee5000 + 8769519
6 com.apple.iTunes 0x000000010e1270b1 0x10dee5000 + 2367665
7 com.apple.iTunes 0x000000010dfd7d1e 0x10dee5000 + 994590
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00000001148a1bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00000001147582a6 _pthread_cond_wait + 890
2 com.apple.iTunes 0x000000010e7423d0 0x10dee5000 + 8770512
3 com.apple.iTunes 0x000000010e742237 0x10dee5000 + 8770103
4 com.apple.iTunes 0x000000010e7422e1 0x10dee5000 + 8770273
5 com.apple.iTunes 0x000000010df1015a 0x10dee5000 + 176474
6 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
7 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
8 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000011201f6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000112027e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000112027676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x000000011203738f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010deeed17 0x10dee5000 + 40215
7 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00000001148a2192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000114756594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000114757b85 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000011201f6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000112027e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000112027676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x000000011203738f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010deeed17 0x10dee5000 + 40215
7 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00000001148a067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000011489fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000011201f6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000112027e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000112027676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x000000011203738f CFRunLoopRun + 95
6 com.apple.iTunes 0x000000010deeed17 0x10dee5000 + 40215
7 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
8 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
9 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00000001148a2192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000114756594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x0000000114757b85 start_wqthread + 13
Thread 18 Crashed:
0 com.apple.iTunes 0x000000010e1311d0 0x10dee5000 + 2408912
1 com.apple.iTunes 0x000000010e59bd13 0x10dee5000 + 7040275
2 com.apple.iTunes 0x000000010e59e568 0x10dee5000 + 7050600
3 com.apple.iTunes 0x000000010e5a1516 0x10dee5000 + 7062806
4 com.apple.iTunes 0x000000010e6504a8 0x10dee5000 + 7779496
5 com.apple.iTunes 0x000000010e650c4f 0x10dee5000 + 7781455
6 com.apple.iTunes 0x000000010e64b853 0x10dee5000 + 7759955
7 com.apple.iTunes 0x000000010e126195 0x10dee5000 + 2363797
8 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
9 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
10 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00000001148a1bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x0000000114758274 _pthread_cond_wait + 840
2 com.apple.iTunes 0x000000010e7423af 0x10dee5000 + 8770479
3 com.apple.iTunes 0x000000010e742237 0x10dee5000 + 8770103
4 com.apple.iTunes 0x000000010e7422e1 0x10dee5000 + 8770273
5 com.apple.iTunes 0x000000010df1015a 0x10dee5000 + 176474
6 com.apple.iTunes 0x000000010e77785a 0x10dee5000 + 8988762
7 libsystem_c.dylib 0x00000001147548bf _pthread_start + 335
8 libsystem_c.dylib 0x0000000114757b75 thread_start + 13
Thread 18 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000480 rdx: 0x00007f92eba90800
rdi: 0x00007f92ec9e2e80 rsi: 0x0000000000000000 rbp: 0x000000012a06d100 rsp: 0x000000012a06d0f8
r8: 0x0000000000000002 r9: 0x000000012a06cec8 r10: 0x0000000000000081 r11: 0x000000012a06cf98
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x000000012a06d424
rip: 0x000000010e1311d0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
0x10dee5000 - 0x10f084fe7 com.apple.iTunes (10.6 - 10.6) <A7AC514C-E3C4-B6E4-522A-D3FE410790C6> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10f34b000 - 0x10f3d0fff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <57271DCB-BB7A-136A-DA36-A4B8BD741132> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10f420000 - 0x10f44cff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
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0x116217000 - 0x1162cafff com.apple.CoreText (220.11.0 - ???) <0322442E-0530-37E8-A7D6-AEFD909F0AFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x117fb9000 - 0x117fbbfff libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
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0x118bfe000 - 0x118c1bff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x119db3000 - 0x119deefff com.apple.LDAPFramework (3.1 - 120.2) <5633BDE9-BDCB-35CC-BC6B-B8E4CD011D51> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x119e01000 - 0x119eecfff com.apple.backup.framework (1.3.1 - 1.3.1) <C933E52C-5BA6-386D-9B6A-8F98D8142A6F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x119f67000 - 0x119f9cfff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x119fcc000 - 0x119fd2ff7 com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x119fde000 - 0x11a005fff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x11a02c000 - 0x11a03eff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
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0x11b0e7000 - 0x11b143ff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x11b182000 - 0x11b18dff7 com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x11b19c000 - 0x11b1f0ff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x11b22c000 - 0x11b22dfff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <92364334-3B11-360B-89D8-447185FEC653> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x11b235000 - 0x11b2abfff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /I can't tell you what any of that means for the life of me but I would try to repair permissions on my Mac and if that doesn't work, reinstall iTunes.
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My iTunes keeps crashing every single time I open the software on any of my PCs and laptops. Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes. I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished. Any suggestions??
Hello annmu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Best of luck,
Mario -
My iTunes keeps crashing. I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it. I recently upgraded to 10.5. Any ideas? I am running Windows 7 on a new, decent, laptop. The music is on the laptop's hard drive. There is plenty of hard drive space left.
iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up.The error message says:
iTunes has stopped working.
Windows can check nline for a solution to the problem.
-> Check online for a solution and close the program
-> Close the program
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 0001500a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I've chosen both items, neither does anything but close the program. This problem is new with iTunes 10.5; I did not have it before. -
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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