ITunes keeps saying damaged library
Dunno whats happened but everytime now when i connect my ipod video itunes always pop up with an error message before it opens saying something along the lines of 'itunes library is damaged, do you want to replace this file' or something like that, and everytime it will make a new .itl file in my iTunes folder.
Anyone know whats causing this or what i can do to stop it happening? any help appreciated.
Have you tried the procedure here?
How to recreate your iTunes Library
If not, that might do the job for you.
Regards.
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i have repeatedly received the message that the itunes library is not valid and is damaged. i have uninstalled itunes between 6-8 times, sent files to recycled and still get the message. now, it won't even open....
Have you tried the procedure here?
How to recreate your iTunes Library
If not, that might do the job for you.
Regards. -
After updating iTunes to 11.0.1.12 and updating Apple TV to 5.1.1 my Apple TV is no longer picking up my photo library. It just keeps saying "loading library" but never brings the pictures up. It also tells me that home sharing isn't on even though it is and then I have to turn it off and on on the PC so the Apple TV even recognizes the photo library. These issues didn't happen with previous versions. Any ideas?
Update on my previous comment. I have solved my issue. Issue was with Windows 7 firewall not operating correctly. I was unable to add itunes to the 'Allow programs to communicate through windows firewall'. Found the following page useful http://answers.microsoft.com/en-us/windows/forum/windows_7-security/windows-fire wall-cant-change-some-of-your-settings/514d78fb-39e9-47b1-b561-bc49cbdad904
Followed the instructions to the foot of the page, restarted PC, normal service resumed on windows firewall, added itunes to list to communicate through firewall. restarted itunes, restarted appletv, success!!!
Hope this may help somone else. -
Hi. How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?" Wth...i am using the 64 bit version of itunes. Why does it keep saying that? Will someone Help me please!? This is is getting frustrating. I already had done a full removal of everything! I even removed and deleted my library...then had to put all 500 songs back on one by one. So, i don't have to remove everything again, just to get my ipod to work on here. You, know before the itunes update, my ipod and itunes were working just fine.
wow, that was a quick reply. lol. but i have removed everything. I wasn't even able to get iTunes on my computer for a little while. i kept getting errors on that. Now it's saying that the required software isn't installed. Hmm, could it be referring to Apple Mobile Device Support? That is supposed to be installed with when iTunes gets installed right? I only ask, because that didn't get installed with the itunes setup.
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I cannot get on itunes keeps saying error 7 windows error 193
i cannot get on itunes keeps saying itunes was not installed properly error 7 windows error 193
Hi there Crippsie!
If the error provided from iTunes is giving you an error code of 3001, -42110, or 5103, then you will want to see the article linked here for more information on that issue:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
After reviewing that article, if you are still having issues, then you will want to see this link to report an issue with the rental that you have requested:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.
Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G. -
my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2 -
my ipod can't sync with itunes.Itunes keeps saying that it cannot load data class information from sync services.It won't even allow me to do any updates
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2 -
I'm trying to update my apps on my third generation Ipod but, I'm having some difficulty. I can't update my Ipod or apps via my laptop because it's broken. Itunes keeps saying that my security code for my card is wrong. I can't update my apps now or continue to play games. What do I do???
Perhaps this article can be of assistance.
iTunes Store: My credit card's security code or zip code does not match my bank's records
B-rock -
ITunes keeps saying that my 60GB iPod with Video is corrupted when it's not
I have an 60GB iPod with Video that iTunes keeps saying is corrupted when I connect it to my MacBook Pro. Although it seems to only happen after using it for more than a short amount of time before syncing it. I just watched a 5 minute video after I ejected my iPod and when I synced it after that, iTunes did not say it was corrupted. Although when I used it for over 3 hours earlier today and synced it, iTunes said it was corrupted. When iTunes says it is corrupted, I eject the iPod and resync it, and it's always fine the second time. This issue has been ongoing for a month or two now and it's starting to get annoying. I bought the iPod last June.
it can be some corrupted files or bad sectors on the HD of your iPod, see doing the following helps
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore” -
my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?
Place the device in DFU mode and restore.
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what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy -
ITunes keeps losing my library every 2-3 days!
iTunes keeps losing my library every 2-3 days. Completely erasing all songs and playlists. This is incredibly annoying and forces me to redo it all AGAIN.
Any way for me to solve this problem?Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2 -
can't see my video of beyonce the new one throught itunes keep saying error
Too be honest, my Mac mini is flawless, as has been my experience with every other Apple product I have bought over the years. In 26+ years of using Apple, 98% of issues is user or ISP caused.
I can see the videos fine. I hate social sites, so I cannot test the FaceBook issue. I have heard that if a FB page has a lot of Flash it can wreck havoc on the Mac because Adobe has crappy Flash for the Mac and nothing for iOS devices. If the issue is Flash, a 3rd party app, that would be Adobe's issue, Apple does not make Flash.
One thing that may resolve some connection issues is the DNS service you are using. Try OpenDNS or Google Public DNS. It is best to configure your modem/router for the DNS service, but oft times a Mac can override the preset service in the modem/router in the Sys Prefs/Network settings.
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4
BTW, to have your Safari window fill the screen, grab the title bar of the window and drag it to a top left corner of your display. Then go to the bottom right corner and grab and drag it to the bottom display corner. Look for this part of the bottom right corner to grab;
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