Itunes keeps saying I need to restore to factory settings
I had been using my car stereo ipod usb connection to listen to music from my phone. The last time I used it, it said I had no music. So i turned my phone off and it never turned back on, it was stuck on the apple logo, i tried everything, eventually my phones battery drained. so i looked up how to restore my phone and it said to hold the home button down and plug into itunes and it would begin a complete restore, which it did. i was able to restore my last backup. well today i wanted to download some music and when i plugged in my iphone to itunes it said, i cant remember word for word but basically it was telling me i needed to restore my phone to factory settings. so i figured well maybe it really didnt work last time so i went ahead and did it again. everything went back to factory settings, and when i went to sync my phone i get an error saying something it couldnt sync with this iphone and something about a file and not a folder can be found. so i disconnected my phone and reconnected and again the first thing that pops up is that i need to restore my phone. im so frustrated i dont know what to do! did i kill my phone?!?
To restore your iDevice, you have two options.
1. Plug into iTunes and select your device and click restore.
2. On your iPhone, go to Settings>General>Reset, and click which one you would like to use.
If your device is locked up and you can't get into it,
1. Open iTunes
2. Power Down your Device
3 hold down your home button and plug in the device to the computer at the same time
4. Keep holding until your device shows the Plug into iTunes image.
5. On iTunes, click restore
Wait for the device to restore to factory settings and your done!
Similar Messages
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I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
TS3694 itunes keeps telling me iphone is restored to factory settings
itunes keeps telling me iphone is restored to factory settings
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Plugged my phone into a friends computer and now is saying I need to restore to factory settings!
My phone just ran out of battery so i plugged it into my friends laptop to charge it. It has now gone to a screen with an ipod plug and itunes logo with a message saying that it needs to be restored. When plugging it into my laptop it recognises my phone and I can view the pictures on it...however itunes does not. Is there anyway i can restore it without having to go back to factory settings!?
Pressing Restore will restore it to factory settings, that's true. But, after the restore, you can choose to "Restore from Backup" to recover all of your data.
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my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.
Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G. -
I have updated my iPhone tithe new software and my phone is now saying connect to iTunes I have tried to do this but iTunes is saying I need to restore my phone help! My phone will now not turn on and only shows connect to itunes
Then connect it to iTunes. Hope you backed it up, because the restore will wipe your phone.
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My iPod Touch 3Gen keeps saying I need to restore it. I have 7 times, and everytime it dies, I have to do it again. Also, last time I restored it, it wouldn't connect to my house's wifi, I reset it and it only worked for a minute. It worked fine before, then all of a sudden this stuff happened. It is a "refreshed" one. I broke my old one, but since I had a warranty I got a "refreshed" one. In the box they gave me a number to call if anything happened, but my brother threw it away. Do you think I could conact them, and if I can, does anyone know if the number on the card is the # here on the website?
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
HT201210 I need to restore the factory settings for my I phone
I need to restore the factory settings for my I phone
To restore your iDevice, you have two options.
1. Plug into iTunes and select your device and click restore.
2. On your iPhone, go to Settings>General>Reset, and click which one you would like to use.
If your device is locked up and you can't get into it,
1. Open iTunes
2. Power Down your Device
3 hold down your home button and plug in the device to the computer at the same time
4. Keep holding until your device shows the Plug into iTunes image.
5. On iTunes, click restore
Wait for the device to restore to factory settings and your done! -
My Iphone 5 has a screen that is cracked and cannot be read. I need to restore the factory settings to send it back to the warranty company. Please tell me how to do that through Itunes
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore. your welcome -
I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restored bcause there are files that are used by other application. My iPOD appears in My Computer in drive H as a mass storage generick volume
Try disabilng the Enable Disk Use option from under the iPod's Summary tab, applying the changes, and seeing if that helps.
Otherwise, temporarily disabling any antivirus, security, firewall, or file indexing software that may be running on your system and then try restoring your iPod again.
B-rock -
I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings. Is there anything I can do?
You have to restore your iPhone. Same thing happened to me and many others. Sorry man.
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MY computer was restored to factory settings. Is there a way to get my previous itunes library back? I don't have an Ipod or other device that I saved my itunes library to.
Restore the media from the backup of the computer.
If it was simply restored via the Windows restore point, no data on the computer should have been affected.
If the computer was formated and Windows re-installed, no data remained on the computer and will have to be added back by the user. -
When I connect to itunes. It does not recognize my ipod and said I need to restore. I have tried to restore which says will take 4 hours but it never completes. The ipod still has the picture of "connect to itunes" Please help. I have tried to figure this out for days.
You might tell us many more things so we don't have to guess and might be able to help.
What computer do you have?
What iTunes are you running now?
What OS X system are you running are your computer now? Or is this a Windows machine?
Let us know a little more info. -
Trying to connect to iTunes but says i need to restore iphone! HELP!
A few month ago my pc's hard drive crashed. I have since got it fixed with a new hard drive and with Windows 7 (previously I had XP).
I have just downloaded the new version of iTunes and when I connect my iphone a pop up appears stating that iTunes cannot read the content of my iphone and that it needs to be restored to the factory settings.
Is there anyway of fixing this problem without having to restore my iphone? If there is no alternative is there a way of saving everything? I haven't done a back up or upgrade in oer 4 months.
Your help is much appreciated. ThanksUnfortunately, no. If iTunes is giving you that message, there is data or code seriously corrupted in your phone, or there is hardware damage. The only solution is to restore as instructed. This is the downside of not backing up.
Out of curiosity, why did you not install iTunes and backup right after you replaced your HD and OS on your computer?
The only alternative for saving some data (the backup) is to obtain a 3rd party app for windows that can backup and restore some of it independently of iTunes. There are several of these - Google is your friend to find them. The caveat is that if your iPhone flash drive is corrupted, those apps may not work properly either. -
I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David
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