Itunes keeps saying it has stopped working when on internet or in itunes

When I open itunes store and sometimes itunes when connected to the internet it comes up with " i tunes has stopped working" A problem caused the program to stop working correctly. Windows will.... Then the only thing you can do is click - close program. Anyone know how to help. I uninstalled itunes and quicktime and have deleted all songs. Also created a new apple id.

I open itunes and it works fine. Today I deleted all songs and created a new id. And today is the first day i can go on itunes without the message coming up.. But its when i connect to itunes store that it comes up.,
First it has itunes has stopped working ....windows is checking for a solution to the problem.
Then after it loads it has itunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.. and then it has a button close program

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