Itunes keeps shutting down when I connect my IPod Classic

Itunes shuts down whenever I connect my IPOD classic and sync attempts to start. I have had this IPod for several years and I have had Windows 7 for over 6 months. I am trying to update versions, but I get an error message with that also.I have also seen posts on Microsoft and they aren't helpful.....I have seen many posts on Itunes also regarding same issue. What is up when the company will not fix their problems with the products?

I downloaded the 64bit system....did it like 3 times. Finally, I found some other helpful hints. I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod). That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes. Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go. When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!

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My itunes keeps shutting down whenever I connect my ipod. It works otherwise however.

My story is long. Yesterday, I tried to connect my iPod to my computer to allow it to charge. Itunes crashed and my computer told me my iPod needed to be reformated. So I went through the procedures as it showed me on the screen and reformated the iPod. I tried plugging it in and itunes still crashed. I've tried reinstalling itunes, resetting the iPod to factory settings (using the itunes program on another computer), restarting the services in administrative tools, deauthorizing and reauthorizing the account, changing the drive letter, and just about everything else I've read that might help online and none of it works. I tried putting in my brother's iPod to test to see if itunes would work then, and it did. I'm not sure what the problem is though since I reset the iPod to factory defaults. Can somebody help?

I downloaded the 64bit system....did it like 3 times. Finally, I found some other helpful hints. I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod). That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes. Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go. When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!

ITunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.

iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

I have uninstalled and reinstalled iTunes multiple times. When I connect my iPod Classic I get the following message: The software for this iPod is not installed correctly. Please reinstall iTunes to install the required software. Any ideas?

I have uninstalled and reinstalled iTunes multiple times. When I connect my iPod Classic I get the following message: The software for this iPod is not installed correctly. Please reinstall iTunes to install the required software. Any ideas?

Assuming you have windows, try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

Itunes shutting down when I connect mu ipod!

Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

Itunes shuts down when I connect my ipod video

I have a ipod video 60gb (the one right before they released the 80gb). I recently had to reinstall OS 10.4 due to freezing issues. Well, it still freezes, and it froze during the re-sync of the ipod and I had to reboot the ipod cause I had to reboot the computer. Now whenever I connect the ipod, it is recognized by the CPU, but whenever Itunes starts up with the ipod connected, it just shuts right down.
Help...

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

ITunes shuts down when I connect my IPod

Hello to all.
Everytime I connect my IPod to my PC, iTunes shuts down. If I disconnect the IPod, I can use iTunes. What happened? I already installed the newest software. The problem is new for me, some days ago I could use ITunes normally with my IPod. The second problem is, that I cant see and hear my music, which is still on my IPod. This problem exists since I got the problem with iTunes.

I would uninstall the ipod and itunes software, reboot and then reinstall it all.
Pricey

ITunes keeps shutting down when I try to go to the iTunes store

iTunes works fine on my laptop, until i try to click on the store. it gets about half way booted up and then shuts down the entire program. I have thought about downloading the entire program all over again on the web, but have close to 3000 songs and apps on my iPad I am nervous of losing. thoughts?

How did you get the songs on you iPad? My library contains over 18,000 songs in it and I have a portable hard drive that I use as a back up, not only for my music but for everything else on my computer. I accidentally deleted my library once and had to restore everything from scratch, so I learned to back everything up so in case the computer bites the dust, everything is on a portable drive, which I also take with me when I leave the house so also in case of a robbery and the computers are stolen, I have everything that is on them.

Itunes keeps shutting down when I try and play movie

Itunes keeps crashing when I try and watch movie I have downloaded

How did you get the songs on you iPad? My library contains over 18,000 songs in it and I have a portable hard drive that I use as a back up, not only for my music but for everything else on my computer. I accidentally deleted my library once and had to restore everything from scratch, so I learned to back everything up so in case the computer bites the dust, everything is on a portable drive, which I also take with me when I leave the house so also in case of a robbery and the computers are stolen, I have everything that is on them.

Computer shuts down when I connect my Ipod Touch to it.

Each time I go to connect my Ipod touch to my computer, I get the blue screen of death appear on my computer with a huge error message and then it shuts down, 'To protect itself'
I have tried to connect my Ipod Nano and thats fine, works no problems.
I have followed various advice notes from Apple with no joy of sorting the problem out.

I've been having the same issue with my 2nd gen itouch. My computer would crash and show a blue screen after I connected my itouch. My other IPODS would work fine. After unistalling/reinstalling several times, restoring my computer to an earlier date, and updating all usb drivers, I was still having my computer crash with my itouch. If you have a webcam, type in the following in the search support: What to do when Windows XP or Vista computer displays a blue screen error message when syncing the iPhone or iPod touch.
I solved my issue with solution one. My itouch is connecting fine without any crashes, for now. Hope this solves your issue.

ITunes inmediatly shuts down whenever I connect my IPOD for updating

Whenever I open iTunes and connect my IPOD for updating get the windows message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience... bla bla bla , send or dont send error report".
Earlier today, i reinstall iTunes and then update it to the latest version available on line but the "error" continues.
What shall I do????
Please HELP me!!!!!

First uninstall iTunes AND quicktime in control panel>add remove. Goto acer web site and download any patches and updates they offer, especailly for iTunes issues for your model.
Now disable any antivirus programs and security programs and things then goto apple.com and download/install the latest version of iTunes, don't install what came with your iPod on CD for its likly outdated by now anyways. When its done installing, reboot the PC

Computer shuts down when plugging in my Ipod classic

Can anyone help me with this? My Ipod plays fine, I have used the 5 r's of truobleshooting, but my computer shuts down everytime I plug in my ipod to the USB. If I keep the Ipod plugged in and restart the comp., Itunes recognizes the Ipod but it says it is corrupt and asks me to restore. The restore progress bar comes up, but it never finishes. Please help.

Any help in this document? http://support.apple.com/kb/TS2280

ITunes keeps shutting down when I click on iTunes store button

I am using Windows 7 Pro with the latest version of iTunes, once I call up itunes it opens fine, plays music fine, updates apps fine but when I click on iTunes store it appears to load then the dredded spinning cursor and BAM! the itunes interface disappears just like Keyser Soze. I have read and ran Autoruns however No 3RD party issuses only the apple and Bloody Windows (I know I need to migrate to a real computer) Thanks for any help with this issuse.

If the store starts to open and then dies, the solution in this thread may work.
https://discussions.apple.com/thread/4555900

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Itunes keeps shutting down when I connect my IPod Classic

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