ITunes keeps trying to download a second copy of movie
Hi,
I bought the Dark Knight trilogy the other day and downloaded all three movies no problem. Today, it started to download a second copy of Batman Begins. I stopped it and deleted it. A few hours later, it did it again. Anyone know what the issue is here?
Regards, Patrick
I have the same issue, with this and other WB movies. Either Apple or WB have some issues to sort out. If you go to WB site they will "mail it to you within 2 weeks". I'll see how that goes.
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I pre-orderd the an album last week, and downloaded it when it became available on Monday morning.
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Can anyone help?It may be an authentication error.
https://discussions.apple.com/thread/4099446
It may clear up after a while. You can write to Apple but I bet it clears up before you receive a reply.
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
ITunes keeps trying to download rented movie
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Have you tried deleting the iTunes Music\Download folder?
tt2 -
ITunes keeps trying to download nonexistent file from Store, reports as "Corrupted"
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Out of nowhere, iTunes started attempting to re-download the original song. The progress bar refills several times, then a pop-up dialog states the file is corrupted, and I should "Check Available Downloads" to try again. The track has even reappeared in my iTunes Library, albeit grayed out and with a "!" next to it.
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Not that Apple Support has done much for me yet, they claimed it was my ISP or something which is pure fabrication. -
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kthersh wrote:
This still doesn't work for me because the next time I sync it trys to reinstall them again.
Then you're doing something wrong, perhaps you need step-by-step instructions.
Re-read my post carefully. Follow the instructions, carefully - that is;
To leave the App on your phone
Connect your iPhone to your iTunes Library
Look on the Device/Apps pane (tab). In other words, in the left hand window of your iTunes, you will see Devices listed once you plug in your iPhone and under that list of devices will be your phone. Select that device (your phone).
On the Device panes, look at the top menu bar for the Apps. Select Apps.
On the Apps pane, you will see the tick-box Sync Apps and below it is a list of Apps in your iTunes Library. To the right is your iPhone and the Apps on the iPhone.
In the left section - the list of Apps in your iTunes Library - untick the App you wish to remove
Press the Sync button for these changes to take effect.
That's it. At the next Sync, that App will not be put back on your iPhone, because it still isn't ticked "on" in your iTunes Library. -
ITunes keeps trying to download a HD movie I don't want.
My broadband provider (Qwest) has an issue with large files. I'm not able to download any single file that is larger than 2 GB, I've called them multiple times on this issue and they say yes, it's real and it's a problem. Any time I try and download something larger than that (an HD movie for example) it resets my connection, iTunes times out, and I have to reset everything (including rebooting my internet connection).
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It cannot complete the download, and never will be able to, so I'm stuck with a froen connection everytime I do one of these things with iTunes. I can't find an option anywhere to delte permanently.Try downloading movie on your computer (iTune).
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The restore won't complete because there isn't enough space on the C Drive. I have placed a copy of the software update on the D drive, but don't know how to redirect iTunes to that folder to extract the software. I can't extend my C Drive
Assuming you have a iPad 1, I wqould do a manual update using these instructions:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
When I open iTunes it keeps trying to download a previously downloaded purchase.
When I open iTunes with my iPhone attached to the computer, my computer keeps trying to download "Downton Abbey" Episode 3 Season 1, which locks up the computer for hourws. I have already downloaded this season, including this episode, syched it to the phone and wtched it . So I know this has already been downloaded once. I can not use the iTunes site nor synch my phone to the computer. How do I get out of this jam?
I understand that Episode 3 of "Downton Abbey, Season 1" is stuck in your iTunes account downloads queue. Unfortunately, it is not possible to delete files from your iTunes Store account's download queue as a customer. This feature is an iTunes failsafe in place to protect against the accidental deletion of files prior to download completion. iTunes Store Customer Support will have to assist you with this.You can contact them via:
http://www.apple.com/support/itunes/contact/ -
I keep trying to download itunes in Safari but get a message that and error has happened 2/3 and check window> activity. Then it shows A sever with the specified host name could not…… and then it cuts off the rest of the message. I have reset Safari and still nothing!!!
Very frustrated!!!It's downloading with Firefox 3.6.27 as I write. It's probably more a Safari problem in your case for which people on the Safari forum could provide suggestions. Or mybe just try again in a while as I suspect everybody is downloading right now.
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I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???
Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H. -
i keep trying to download itunes 10.5 but it says I have an invalid signature. what do i do?
did u fix the problem if u did, how because i have the same problem but i have windows vista?
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Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
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