ITunes keeps trying to restore my iPod Nano over and over

I picked up a sixth gen iPod Nano the other day but have run into a issue with it. When I first got it I completed a sync and unplugged it only to find no music synced, iTunes reset the device to factory but did not move over any media. I am using iTunes 11 on Windows 7. I connected the Nano a second time with no issue and iTunes advised that it needed to be reset. I clicked ok and iTunes proceeded to download something and then apply the reset. At the end of this process iTunes advised the iPod needed to be reset and the process started all over again, and again, and again. After giving up I unplugged the device and it no longer turns on, Windows does not see it as a device in the file manager, and iTunes will only offer to reset it yet again.
Is there any way to recover this device?

Hello, djhood17.
Thank you for the question.  Try the steps in the article below regarding the reset loop you are experiencing.  Start with the section labeled Constantly restarting. 
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Regards,
Jason H. 

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