ITunes knows there is music on my iPhone, but it doesn't show up in iTunes!?

I recently got a new laptop and today I downloaded iTunes onto it. I have to latest version of everything (4.3.2).
I plugged my iPhone 4 into the laptop and everything downloaded well and everything is fine. iTunes recognises I have 779 songs on my phone and all the apps and videos and things. However, iTunes does not allow me to see these songs in iTunes itself. Under the 'Playlist' heading, it only says 'iTunes DJ, 90s music, Classical Music' etc that are default playlists.
When I go onto the music page of my iPhone under 'Devices', I have to option to 'Sync music', but this then brings the capacity bar right down to hardly anything, so if I were to apply the changes, it would delete all of my current songs on the iPhone.
I've looked everywhere and I don't know how to solve to problem. Please help!

In regards to iTunes content, an iPhone can be synced or manually managed with music and video with an iTunes library on a single computer only. When transferring iTunes content from another computer, all iTunes content on the iPhone that was transferred from a different computer will be erased from the iPhone first. The same applies to photos transferred from a computer.
To avoid this, you need to transfer your iTunes library from your old computer to your new computer following the instructions included with this link.
http://support.apple.com/kb/HT1751

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