Itunes konnte den Server für iPhone-Software-Updates nicht kontaktieren!
Hallo,
itunes konnte bei mir den Server für iPhone-Software-Updates nicht kontaktieren.
Was kann ich machen? Ich habe iTunes deinstalliert und nochmal neu installiert, hat aber auch nichts geholfen.
Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows
Similar Messages
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ITunes Fehlermeldung Server für Iphone-Software-Update konnte nicht kontaktiert werden. Was jetzt?
Hm, kann mir niemand dazu helfen? Gibt es denn manche Laptops / Notebooks, die nicht vom System Updater updated werden?Obwohl das auch nicht erklärt, warum es in den Programmen selber auch nicht gehtz.B. im Energy Manager - dort kommt bei SW aktualisieren die Meldung:"Netzwerkproblem, Softwareaktualisierung nicht fertig" Wäre schön, wenn mir jemand helfen kann - Tipps hat.Danke.
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I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????
iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.
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My iTunes is having issues contacting the iPhone software update server. Help?
I click Check for Update in iTunes and it gives me an error saying, "The iPhone software update server could not be contacted." and then tells me to make sure my network settings are correct and my connection is active. But I can still get on internet with my computer.
That error indicates that something is blocking your computer's communication with the update server. Remove your third-party security software and disable your firewall, then try again. As long as your phone isn't jail broken, which would also block the connection to the update server, it should work just fine after that
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I went to update to the new ios and my phone immediately went into recovery mode. I called apple and they said I had to restore my iphone 5. I did what they told me to do through iTunes on my macbook and now the box that says Contacting the IPhone software update server has been there for 4 hours with no progress.
It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone. -
ITunes can´t connect to the iPhone software update server
I can´t update mi iphone because this has happened to me the last two days.
Hey MauCabre,
Thanks for the question, and welcome to Apple Support Communities.
The following article may provide a resolutions to your issue:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Thanks,
Matt M. -
Hi guys, When I try to update my iphone4s to the latest software on itunes via my MacBook a message displays a message: 'This iPhone "Seans iphone" cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable'. This has happened a few time s now. I have look through the FAQ's but no luck. Can someon help? Cheers
Try posting to the correct forum.
This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
Try posting to the iTunes for the Mac forum. -
ITunes: "The iPhone software update server could not be contacted"
Could someone please help me with a problem that I´m having with iTunes that´s really annoying. I want to update my iPhone 3G with the latest 3.0 software. For the first time ever iTunes is giving me the following message every time I try to update (been for more than 24 hours now):
+The iPhone software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later.+
I also get a message if I try to click on the update itunes( not that I need to, as it updated to iTunes 8.2 earlier this month) but still I figure it´s all part of the same problem:
+The iTunes update server could not be contacted. Please check your Internet connection, or try again later.+
Solutions tried so far:
* Going through my internet connection settings - I´m connected to the internet with no problems!
* Changing from wifi to wired connection - same thing, can´t update
* Reinstalling itunes (twice) - no difference
* Switching off Netbarrier
I don´t know what else I can do. I´m beginning to think it may be related to either iTunes being updated to 8.2 or one of the many recent software updates apple has been sending us of Mac OS. My computer is got all recent updates.
Please help!Thanks for the response. Yeah I'd seen that a lot of these issues in the past had mainly affected Windows users. Anyway I tried naming a new location and no success and I don´t really understand the last post in that thread. There is no "check for updates" under the help menu. It's only in the itunes menu and that´s what I keep trying to do with the same message.
Anyway it's clear to me now that it's not a local connection issue nor an iPhone server issue. I've since upgraded to the 3.0 software via a Windows PC without any problems and without having to sync all the music and stuff which is a relief. Afterwards, when I put it back into my Mac all it asked me to do was a backup and nothing else had been synced (or wiped) so the immediate problem is out of the way. It's just this remaining issue now that iTunes still won´t connect to update servers although it does connects to the itunes store all ok. Any other ideas before I call Apple on Monday? -
How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted
Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top? -
Ok I’m completely lost here....
I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
What I have done so far with which has made no difference:
Checked my internet connection
Changed my internet connection
Signed out of iTunes and then signed back in
Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-20 20:40:48.
Disabled firewall, spy sweeper, virus scanner
start>run>cmd> typed "netsh winsock reset"
Rebooted
Checked the parental controls in iTunes
Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
Deleted iTunes and reinstalled iTunes
When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added "# 127.0.0.1 gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well.im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.
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The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?
Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with:
1. OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]). So that can't be the problem.
Here's all the other things apple & others say to check which I already checked:
2. USB ports are FINE, both work FINE, so that's not the problem.
3. No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
Many thanks! -
Hello,
I am trying to upgrade my iOS to version 5 but receive the message noted below ("iTunes could not contact the iPhone software update server because you are not connected to the internet"). I click update on iTunes. My internet works fine. Does anyone know what may be causing this error?Try disabling firewall and virus scanning software
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i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help
Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve -
when i follow the steps it does it but when it gets to itunes it says 'iTunes could not contact the iPhone software update server because you are not connected to the internet' but i am connected to the internet ..?
Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve -
iPhone 5 was updated (version unknown), and now screen shows 'Connect to iTunes. When we try to do this, we get message 'iTunes could not contact the iPhone software update server because you are not connected to the internet'.
Please tell me how I fix this problem.
ThanksYes, the reason you are getting the error is the phone cannot provide internet for the laptop and then update itself. It would lose connection as you erase the firmware and try to update. You need to connect the computer to the Internet in some other fashion before you connect the phone to try and fix the update problem. As Ocean20 says, and I completely agree, how would you think you could use the Internet connection of a device that is not only going to turn off and on, but is going to get completely wiped of firmware and restored? It would completely remove the device from the equation here. Does that make sense to you?
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