ITunes latest trigging Windows XP Data Execution Prevention (DEP)
Updated too the latest version of iTunes and now I can't run it due to an Data Execution Prevention (DEP) trigger. HELP!
How do I fix this?
Is there a different version avail that fixes this (a bet perhaps?)?
WinXP SP3 32bit
iTunes ver: 11.3.1.2
HELP!
Hello PPNSteve
Check out the article below for troubleshooting issues with iTunes crashing on you. You may end up having to remove iTunes and its associated software and then installing a iTunes again.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G.
Similar Messages
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ITunes 12 incompatible with Windows Vista Data Execution Prevention
I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
Product
iTunes
Problem
Stopped working
Date
10/16/2014 7:37 PM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 12.0.1.26
Application Timestamp: 543e558b
Fault Module Name: StackHash_d697
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 105059cc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: d697
Additional Information 2: 2bd40df4cf0a606a4574668730104c34
Additional Information 3: d700
Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
Extra information about the problem
Bucket ID: 50
This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S. If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can. Though this part is totally optional. The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one. Try opening iTunes again and then closing it, and TaDa, no more error messages. I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
Happy new year \o/ -
Itunes wont open because of Data Execution Prevention?
itunes wont open because of Data Execution Prevention?
Hello, ollieallen.
I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8. Completely uninstall all components of iTunes and then reinstall the program.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Cheers,
Jason H. -
Data Execution Prevention ( DEP ) WINDOWS IE8
HI
I AM GEETING ERROR Data Execution Prevention ( DEP ) WHILE USING FORMS APPLICATION IN IE8 BROWSER .
IF I DISABLE DEP SETTING IN BOOT.INI IT WORKS....MY PROBLEM WITHOUT DISABLEING DEP HOW FORM APPLICATION CAN WORK..???
IS THERE ANY WAY ?
THANKS AND REGDS
SANTOSHFirst, it is important to understand that this issue has nothing to do with Oracle and specifically Forms. This is a security mechanism in the OS/browser.
You do not need to edit the boot.ini to disable DEP. You can change it as follows:
Right click My Computer > Advanced > Performance Settings... > Data Execution Prevention
Click on the radio button labeled "*Turn on DEP for essential Windows programs and services only*". Click on OK to accept the changes (if any).
The alternative, if you want DEP on for ALL programs and services, you will need to add javaw.exe to the exception list.
There have been reports which suggest that if you disable (uncheck) the browser setting "Enable third-party extensions" you may also get it working. I would not rely on this option. Disabling DEP is the correct way to deal with this since it is DEP causing the problem in the first place. -
I am unable to access iTunes. Receive error regarding data execution prevention. I've changed the Performance Options to exclude DEP for iTunes and I've tried unloading/reloading. Still no success. Suggestions?
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
-
Data Execution Prevention (DEP) Message - Please Help!!
I have been trying to download iTunes since yesterday. I finally completed the download this morning and was beginning to install in onto my PC, when I received a Data Execution Prevention(DEP) Message. Because of this, I was unable to complete the installation process, and now it appears I have hit a roadblock. My son is desperately wanting to use his iPod, but I am at a complete loss as to what to do next. If anyone has ever encountered this problem and can tell me how to proceed, my son and I would greatly appreciate it. Thank you very much.
Can you do the repair for iTunes as well and see whether you are still getting the message.
If that does not work,you have to follow steps below to uninstall and reinstall Itunes & QuickTime.
Step 1: Uninstall iTunes and QuickTime
I would suggest you to completely uninstall iTunes and QuickTime from your computer without leaving any traces of these programs on your computer. Also, uninstall any third party codecs(like K-Lite Codec) installed on your computer using the Programs and Features wizard from the Control Panel.
Removing iTunes, QuickTime and other software
http://support.apple.com/kb/ht1925
Note: The link above also have instructions to re-install iTunes and QuickTime. Do not re-install it as of now.
Step 2: Download and install the latest version of iTunes
www.apple.com/itunes/download
Step 3: Uninstall QuickTime from Programs and Features
Once you install iTunes, by default you'll have QuickTime installed on your computer. You'll have to uninstall QuickTime from Programs and features.
How to uninstall a program in Windows Vista Programs and Features?
Step 4: Download and install the Standalone version of QuickTime
http://www.apple.com/quicktime/download/win.html
Now check if you’re able to execute iTunes without having any problem. -
Data Execution Prevention (DEP) has not allowed firefox to start, even after reinstalling firefox
Firefox will not start. Windows message tells me Data Execution Prevention (DEP)has prevented this program from starting. Help says: If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
-
ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX
I have been getting a "Vista Data
Execution Prevention" error message whenever I closed iTunes for months
now, and after reading through a few forums, I have found a solution
that works. It only takes two minutes. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S.
If you want to go back and de-select running
"AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
can. Though this part is totally optional. The next time you close
iTunes, you will get one last "Vista Data Execution Prevention" error
message, but don't worry, it will be the last one. Try opening iTunes
again and then closing it, and TaDa, no more error messages. I don't
know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
JUST ONCE solves the problem, but it worked for me.
Happy new year \o/Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free). -
Itunes shuts down because of Data execution prevention on windows?
I open itunes, and about 5 seconds later it shuts down and has a "Data Execution Prevention-Microsoft Windows" window, and it says Windows has closes this program to protect my computer. Help?
Hello, ollieallen.
I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8. Completely uninstall all components of iTunes and then reinstall the program.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Cheers,
Jason H. -
After the recent update of iTunes. Every time I try to open up the iTunes store it crashes iTunes, But I can play my music absolutely fine through my library. Also whenever I close iTunes a message saying 'data execution prevention has closed iTunes flashes up on my screen??
Any ideas??Hey there KP187,
Here is an article for you that will help you troubleshoot this issue with iTunes on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Unable to open Itunes in Vista - data execution prevention (DEP)
I'm unable to open itunes on my computer. I can install it but not open it. It says that the data execution prevention has stopped the running of the program. I have tried to change the settings of the data execution program, but it will not allow me to accept itunes - as it says that DEP has to be activated for itunes and cannot be deactivated. What do I do?
One temporary solution is to run itunes through XP rather than vista.
To do this go to the program icon (makes sure its not a shortcut, and the actual program icon, you can find this in your program files if its on on your desktop)
sideclick on the icon
go to properties
compatibility tab
check Windows XP service pack 2
tell it to apply
This should allow you to use itunes -
Data Execution Prevention (DEP) error
Today I downloaded the latest iTunes version, but I can't get it to open. I continue to get a Windows message stating that iTunes has been closed to "protect my computer" via DEP. I unintalled both iTunes and Quicktime, reinstalled iTunes, cleared old Quicktime from the System32 folder, changed the DEP settings to allow iTunes, and have re-booted at least 20 times today. What am I supposed to do to get my iTunes back?
After NUMEROUS times, I finally found a solution that worked for me. I hope it will help someone else. I found this after I uninstalled and reinstalled iTunes, and all other Apple related files and folders many times. Every time I installed iTunes 10.5, I still got the DEP error. This is the soloution I found, although it is not a perfect solution, it's at least working until Apple comes out with a version of iTunes that will not trigger the DEP error.
Here is what I did: I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support
Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it. I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
I went to C:\Windows|SysWOW64\Quicktime and C:\Windows\SysWOW64\QuicktimeVR and deleted them.
Go back to START, and open the "C" drive. Open the USERS folder. Open the folder with your username. Open the AppData folder. Then double-click on the LOCAL folder to open it. If you see any files or folders there that show any Apple program or file, delete those files or folders. Then go to the REMOTE folder and do the same. If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder. Restart your computer.
Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes. Scroll down the page to the section under "Windows Software" that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer". Click on that line to get the installer. It will take you to another download window. Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit." Click there to get the download.
This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message. There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems, that I found.
I also used Firefox for the downloading instead of Internet Explorer. It just seemed to function better that way. I have Windows Vista Home.
I hope this is helpful to someone. It's just what worked for me. -
Itunes stopped working due to Data Execution Prevention
my problem started... i had manually removed my older version of itunes n installed e updated version. after every thing is done.. i double-clicked on my shortcut of itunes, it came out with "itunes has stopped working, a problem caused to stop e prog to stop working correctly"
and it came out is the DEP caused it.
so after all e guides i've been through.. i thought turning e DEP off would help me turning on my itunes without any disturbance.. but i cant.. cos it says itunes will only working when DEP is enabled.
can anyone help me?!OK, many eye-blearying hours of reading up on DEP later and here is what I have managed to find out. Apparently, even Microsoft doesn't know how it works. Depending on which MSDN library article you read, the 32-bit version of Vista either does or does not support hardware DEP. Personally, I'm going to go with does, because this is dependent on whether the processor is NX or XD capable. If your processor IS NX or XD capable, see if you can disable this in the BIOS. That will take care of the hardware flavour.
The software DEP is configureable in many ways (we've already discussed a few), but guess what, YOU CAN TURN IT OFF. Vista does not use ntldr or boot.ini. It uses a registry hive called the Boot Configuration Data to configure the boot environment. This can be manipulated in several ways, the easiest being the BCDEdit function.
*****Before doing this, read lots on what you are about to attempt. You are about to modify your registry. Changes take effect immediately and can have severe consequences. By turning off DEP, you are disabling one of the security features in Windows that helps defeat buffer overrun types of attacks, to name one. Additionally, you may brick your system or render it unbootable. I do not recommend this solution, nor will I accept any responsibility for unforeseen consequences resulting from it. In other words....Your Call.*******
Open up a command line interface, the syntax is as follows;
*bcdedit /set [{ID}] nx AlwaysOff*
The optional {ID} is the GUID for the specific Windows boot loader boot entry that you want to configure. If you do not specify an {ID}, the command modifies the current operating system boot entry.
That's it, you're done. DEP is now off. Good Luck.
Personally, I would suggest getting the most up-to-date version of iTunes that you can. It should be DEP compliant. -
Reader 10.1.3 shuts down when I open it or open a web page (IE 9), Data Execution Prevention DEP
I am running Microsoft Vista. I've have the latest Adobe Reader 10.1.3. When I try to open Aobe Reader or when I try to open a pdf file through my browser (IE 9), I receive a message stating that Adobe Reader has stopped working and the Data Execution Program has closed Adobe Reader to protect the computer.
I scanned my computer for malware and viruses and it is clean. I tried disabling all browser add-ons and I still have the problem. It appears that this is a common proble listed in the Adobe and Microsoft forums and without a real solution (other than going back to using Adobe Reader 8 - which I haven't tried).
Does anyone have any tested solutions?
Thanks in advance.I am running Microsoft Vista. I've have the latest Adobe Reader 10.1.3. When I try to open Aobe Reader or when I try to open a pdf file through my browser (IE 9), I receive a message stating that Adobe Reader has stopped working and the Data Execution Program has closed Adobe Reader to protect the computer.
I scanned my computer for malware and viruses and it is clean. I tried disabling all browser add-ons and I still have the problem. It appears that this is a common proble listed in the Adobe and Microsoft forums and without a real solution (other than going back to using Adobe Reader 8 - which I haven't tried).
Does anyone have any tested solutions?
Thanks in advance. -
ITunes won't launch in windows xp - Data Execution Prevention
I have tried removing all apple programs, specifying to turn off DEP for itunes and quicktime, but still cannot run itunes due to the DEP feature.
Quicktime does NOT start
Many thanks.
In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
Maybe you are looking for
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