ITunes library deleted when updating, how do I get my albums back?

I lost over £100 worth of albums and audio books when my iPhone decided it needed to update. During the update process it crashed and I had to restore the factory settings. I was able to reinstate all my photos, contacts etc, but any music etc I had bought since I last connected to my laptop was erased. How can I get those back? I have paid for them so don't want to have to pay again!
Thanks.

have you not synced your phone at all since you purchased the music? if you have not, you will have to contact apple and ask them to allow you to download the music without being charged for it again. they are under no obligation to do so, so be sure to ask nicely.

Similar Messages

HT201272 When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too!   How do I get my purchases back to play them???

When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too!   How do I get my purchases back to play them???
It shows on iTunes SOME of my past purchases, but not all (looks like around 30-40% of purchases).    It shows on my apple id purchase history everything i have purchased; but in iTunes, some not all of these show up.    What does show up is kind of "greyed out", so NOTHING will actually play.   I have followed the steps in the iTunes support about how to redownload past purchases, but this dowsn't work, as the download button is also "greyed out".
I am extremly angry and upset about this issue. Could someone please help / advise re how to fix????

I'm hoping that this may be just a misunderstanding somewhere.
Could you show an image showing these greyed out items?

HT5654 my iphone 4 is giving me the icon to connect to itunes. when i connect to itunes it says i must restore my phone. if i restore the phone, it will delete everything. how do i get my information back on the phone after i restore it??????

my iphone 4 is giving me the icon to connect to itunes. when i connect to itunes it says i must restore my phone. if i restore the phone, it will delete everything. how do i get my information back on the phone after i restore it??????

You can't
Apple has never approved a method to downgrade iOS
Allan

I have music on my iPad, but I can no longer find it in itunes on my mac. How do I get those CDs back in my library?

I have music on my iPad, but I can no longer find it in itunes on my mac. How do I get those "CDs" back in my library? I cannot listen to them on my Mac or put them on another device!

Thanks a lot! After I sent the above post, I tried that. It worked a little. Some of the ones that I Purchased would not come up. I followed instructions from Apple about going to Purchased and downloading them again, but ran into another problem. They are greyed on my Mac and they will not download again. It says to click on the iCloud beside them, but there is not one visible. iCloud is set up, at least I thought it was. I am sure there is a simple explanation, but I am missing it!

HT1386 i have noticed that the album artwork on itunes in my phone is missing when you open the "album" section of itunes installed on my phone. how can i get my album artwork to show up in the album section

i have noticed that the album artwork on itunes installed on my phone is missing some of the album artwork when i go to the "album" section of itunes in my phone. How can i get the album artwork to show up

first of all, no one is going to respond to this becuase limewire is used basically in your situation illegally. But let's say you import a cd, left click on the songs you imported and hit get album artwork, if nothing comes up, the album sn't in the itunes database, get it online. And I suggest never to mention limewire and music files on the same post here, since limewire is a file sharing program. Use Itunes, it's easier. theo

I downloaded some albums using my iphone, i then synced it with my PC. Now all the album artwork has gone from the songs i downloaded on my iphone, but not on the itunes on the pc. How can i get the artwork back on my iphone?

I downloaded some albums using my iphone (3GS), I then synced it with my PC. Now all the album artwork has disappeared off my iphone but not off itunes on the PC. How can I get the album artwork back onto my iphone?

I had the similar problem last night and found a solution (although it takes more than a few clicks). Highlight all the album tracks in itunes on the pc and right click "get info". Check the artwork box in this window. I found that the now playing art was showing up in the itunes window, but on songs that were missing artwork showed nothing in the get info box. When I replaced the artwork by using the artwork command, or manually adding it into the "get info" window. It was annoying but my iphone updated every album.

HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

Use the report a problem link in the email Apple sends to you after purchases.
S.

My computer where Itunes was installed is crashed, how do I get my libary back with my paid apps, the music I do not care I have them on an other hard drive

My computer where Itunes was installed is crashed, how do I get my libary back with my paid apps, the music I do not care I have them on an other hard drive

Open iTunes and then connect you to the iTunes store
and on the right you will see "Purchased"
and it will show you all the app that you have purchase during the years , and on right corner of the page you can choose to download everything again

I have lost my photo albums on my iPad Although the photos are still there. How do I get the albums back?, I have lost my photo albums on my iPad Although the photos are still there. How do I get the albums back?

I have lost my photo albums on my iPad Although the photos are still there. How do I get the albums back?, I have lost my photo albums on my iPad Although the photos are still there. How do I get the albums back?

It's version iPhoto '11. I sent the photos to the trash from in the resident iPhoto application, but not to the iPhoto trash, but the OS's trash in the bottom right task bar (Finder Trash).
Realizing what I had done, I dragged the picture folder back into the "Pictures" folder under my name in the Finder. I also dragged the iPhoto Library file back, but it said a new one had been created... I still attempted to replace the new with old iPhoto Library file.
The pictures are back and i can see the album names under events. The problem is that the album covers, nor the pictures themselves show up as thumbnails like they did before... they only show when you individually click on the photo to bring it into full view. I only see a grey background where the thumbnail was.
Any assistance you can provide would be greatly appreciated!
Thanks,
Evan

I purchased a song almost two years ago and the song is no longer present in my library, but it is listed on itunes store as purchased. How do I get this song back?

I purchased a song almost two years ago and the song is no longer present in my library, but it is listed on itunes store as purchased.... How do I get this song back?

@caragam, if the songs are no longer in your purchase history it means either they have been hidden or the original items are no longer available for sale on the iTunes Store or you are logged into the store with a different Apple ID.
To see if they have been hidden in iTunes pull down Store > View my AppleID. Enter your password when prompted. In the middle of the screen, click "view hidden purchases." See if the purchased items are here. If they are unhide them and go back to your purchase history and re-download them.
If the purchases are not hidden and you do not have a backup then the songs are gone and there is no way to recover them. This is why we keep backups.
If you used a different Apple ID to purchase the song, log out of the store and log in with the appropriate Apple ID and download the song. Be aware this could trigger a 90 day lock out of the other store account so make sure you really, really want that song.

Ios 6 update how do i get my contacts back???

how do i get my contacts back after the ios6 update?

No, iTunes itself will not save contact information but they "could be" a part of a backup which is located in your iTunes account or iCloud? Have you checked if you have a iPhone backup in iTunes?

All my music just is gone and i didnt delete them. so how do i get it all back

all my songs got deleted and i didnt delete them so how do i get them back without using my laptop to put them baack on my phone

Hmmm, you may regret not using your laptop (presumably to synch to iTunes ... that's very likely the simplest and fastest way).
Otherwise, assuming you do not have an iCloud backup, you'll just be able to retrieve your iTunes purchased songs. Open iTunes on your iPhone, go to "More" on the bottom right, then click "Purchased", and download your songs from there.

I accidently deleted "recently added" how do I get the section back?

I accidently deleted "recently added" in itunes how do I get the section back?

See this: https://discussions.apple.com/docs/DOC-2782#RecentlyAdded
You should add in a rule to only use items from the Music playlist.
tt2

How can I get my Albums back at the top of the Library Panel?

I recently upgraded to 3.3.2 and among the many new and sublty annoying features, all the smart albums which I created and which used to be at the top of the Library panel now appear at the bottom below the Projects.
Why someone thought this should be moved is beyond me... and I am hoping there is a way for me to bring it back to the top.
In some of my Aperture libraries I have literally hundreds of projects and rely on smart albums to quickly organize photos across them. Having to scroll to the bottom of the pane is a pain!
Does anyone know how I can bring the ALBUMS back to the top of the Library pane?

Create a folder (new Folder), call it "My albums" or similar, and drag it to the top of your projects section in the Library Inspector panel.
Then drag all your albums there.
You will have to set the projects to be arranged manually, or let the name of this folder start with a character that bring it to the top, if you want to sort by name.
Regards
Léonie

HT201272 I accidentally deleted an album from my iTunes library and now that i want to re download it is saying that it has already been purchased but i don't have it how do i get the album back?

I accidentally deleted an album from my itunes library and i want to buy it again but itunes is saying that i have already purchased it but i don't have it in my library. How do i buy the album again?

Sorry, but audiobooks cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards.

ITunes library deleted when updating, how do I get my albums back?

Similar Messages

Maybe you are looking for