ITunes library is getting damaged.
Hey, I had an old Elton John CD and I imported it into iTunes, once this was done I went and loaded an application named "Djay" and it locates my iTunes library file but it was unable to load as it was damaged. I figured out it was the Elton John music that damaged it so I removed all my Elton John from the computer and edited the file so it would remove that. Everytime I restart iTunes it is still adding Elton John into the iTunes Library.xml file. How can I stop it adding it back as it is damaging the file?
Do you have a Time Machine backup? You could roll the whole iTunes folder back to a previous version. Also you could try rebuilding your library: iTunes: How to re-create your iTunes library and playlists
Similar Messages
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My Itunes Library has become (Damaged)
My Itunes Library has become (Damaged), there is no previous itunes Library folder to chose a backup from. None of my media is showing in itunes but it is still in the relevant folders within the itunes folder, how do I get it back into iTunes! iMac, Itunes version 11.1
No it is not broken links, they are not their period. Yeah i think iTunes thinks that i already own those films for some reason and i can download them again because it cant see them in my library.
If they are not there period then you have to add them yourself as I have said twice already.
iTunes is picking up your computer authorization and AppleID login into the Store and telling you you have content not in your library (the database iTunes uses, not what is actually on your computer as files which iTunes completely fails to see). It is showing you have content to download.
I think it may be to do with where the ITuned Media folder is directed to in the preferences. I just checked it and it seemed to have changed itself to an Itunes folder on my local HDD, not my network drive.
I tried to change it to the root folder in my network drive, but it still hasn't populated the media into iTunes ...
Changing preferences will not get iTunes to inventory the media folder. Changing preferences simply tells iTunes that is where you want ot store any new media added from that point on.
I'm not sure if the file directory is correct. My root folder on the network drive is named 'iTunes Library' within that folder I have music, books, movies folders etc, but there is also one named 'Itunes Media' with an 'automaticaly add to itunes' folder inside that, but that same 'automatically add to itunes' folder also exist within the root folder...
Its like it thinks all my media should be in that iTunes media folder, but its not, its in the top level folder above that. You would think I should just be able to point ITunes at that folder...?
You have residual pre-iTunes 9 media structure as well as the new structure. If everything was working I'd tell you to consolidate/organize to update it all. As it is since you will have to add all media to your new library it should do it anyway.
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/docs/DOC-7392 -
I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?
Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.
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my computer crashed and I no longer have the itunes library. i get an error msg that my iphone 3g is synced to another library - how can I get the info from the phone to the itunes library without losing everything? How do I delete old audiobooks from my iphone?
You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back. -
Is there any way to recover my itunes library from a damaged iPod Touch?
Is there any way to recover my itunes library from a damaged iPod Touch?
Your itunes library should be on your computer and should be included in your regular backup copy of your computer.
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When I try to play some of the songs in my itunes library, I get a prompt saying the file cannot be used. When I hit the locate button, the file cannot be found. I didn't delete any songs/files and there is no common link between the missing songs.
Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I cant sync my iphone to my itunes library, I get an error message saying there were problems and songs won't be
uploaded. "songs not found, would you like to locate?"http://ipod.about.com/od/itunesproblems/qt/Fixing-The-Itunes-Exclamation-Point.h tm
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IPod won't sync, iTunes Library is supposedly "Damaged"
Ok, here's the story.
I've been using iTunes for about two years now. Recent, I kept getting these notices while it was opening saying stuff to the tone of "itunes library is damaged. Loading "iTunes Library (Damaged)1" and so on. Then I would open itues, and nearly all of my ~5000 songs would be gone from the program (but still on my computer.)
Fast forward to now. I am trying to sync my new 60gb iPod video with iTunes, and it says that there is an error in the software and to re-install iTunes. I've tried this twice now, and it still isn't working. Help. ><
thanksokay, let's start by trying to get the usual suspects off the table:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
(another possibility to check on prior to a repair install of Windows, though, so check back in prior to attempting that.)
love, b -
HT5085 Gathering Info About your iTunes Library - Keep getting Network error
I bought iTunes Match yesterday, and so far have not been able to use it.
It gets to Stage 1: Gathering Info About Your iTunes Library and makes progress, but right at the end an error box appears saying:
"We could not complete your iTunes request. The network connection was reset.
Make sure your network connection is active and try again"
Well I know the network connection is active as I was able to be charged for iTunes Match and have had no problems making other purchases. I went to Advance > Run Diagnostics Tests from Help in iTunes and ran the Network Connectivity Diagnostics and it reported no problems.
Now I know how much Apple hate giving back refunds, but if people can't help, does anyone know how I can get my money back? If I click "Report a Problem" it simply takes me to the help pages. I tried contacting support but I received an email saying they can't help.
I'm getting quite frustrated now, so I'm reaching out and hoping someone can help me?
I've copied the diagnostic results below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.6.1.7
QuickTime 7.7.2
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 003CA7C40B1E98E0
Current user is not an administrator.
The current local date and time is 2012-05-18 20:20:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb5c046694c1f4c590202360da9f2bc5
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {444AF521-4D63-434F-AC33-8F05DA9C6C64}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4F46CBF3-C53C-4615-AF14-B46B9785D100}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {6D3CAB28-0C0B-4701-A440-B1A90BE75551}
Description: Dell Wireless 5540 HSPA Mini-Card Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8C130DAB-E810-4FA6-8946-1600FFE0DB2F}
Description: Intel(R) WiFi Link 1000 BGN
IP Address: 192.168.1.69
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri May 18 20:01:40 2012
Lease Expires: Sat May 19 20:01:40 2012
DNS Servers: 192.168.1.254
Adapter Name: {B32D9395-8937-42EC-BC5F-352D07958EDF}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-18 20:14:07.@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?
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I have 2 iphones in the family and want to use itunes match on both devices, unfortunately my husband has his own itunes acct and when i change on his phone to my itunes acct it states that the email is already in use, any help on how to get the itunes match to go onto both devices, thanks
"Method Three
Create a separate iTunes library for each device. Note:It is important that you make a new iTunes Library file. Do not justmake a copy of your existing iTunes Library file. If iTunes is open,quit it.
This one may work. I searched and searched on the website for something like this, I guess I just didn't search correctly, lol. I will give this a try later. My daughter is not be back for a few weekends, therefore I will have to try the Method 3 when she comes back for the weekend again. "
I forgot to mention that she has a PC at her house that she also syncs to. Would this cause a problem. I am already getting that pop up saying that the iPod is synced to another library (even though she is signed in with her Apple ID to iTunes) and gives the pop up to Cancel, Erase & Sync, or Transfer Purchases. My question arose because she clicked on "Erase & Sync" by mistake when she plugged the iPod to her PC the first time. When the iPod was purchased and setup, it was synced to my PC first. When she went home, she hooked it up to her PC and then she erased it by accident. I was able to restore all the missing stuff yesterday using my PC. However, even after doing that it still told me the next time I hooked it up last night that the iPod was currently synced with a different library. Hopefully, you can help me understand all this. She wants to sync her iPod and also backup her iPod at both places. Both PCs have been authorised. Thanks -
How can i restore my itunes library to get back playlists i accidently deleted
how can i restore my itunes library so i can get back playlists i accidently deleted
Hey Russfromchicago,
Thanks for the question. After reviewing your post, it sounds like you want to move content from your iOS device to the computer. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you purchased items from the iTunes Store and you've stored them on only your iOS device or iPod, you can transfer them to any computer that is authorized with your Apple ID.
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
ITunes Library.itl gets corrupted every time I restart my CISCO VPN enabled laptop.
Hi,
iTunes Library.itl file gets corrupted everytime I restart my laptop.
I am using Lenovo T410 with Windows 7.
This is causing alot of problems as all my iPhone songs and apps get deleted after every sync.
Please help.I have the same problem.
I have removed and re-installed iTunes. The music files are still intact but the library gets erased every time I restart the PC.
This means I have re-scan all my music files over and over again.
Also, an inspection of the iTunes directory reveals lots and lots of temp (iT*.tmp) files, all of them are about the same size as the iTunes library database (10mb in my case) so it looks like iTunes is not closing down correctly / writing the temp file back to the iTunes library (iTunes Library.itl)file.
Can anybody help? -
How do I sync my imported CDs with iTunes Library to get them everywhere like purchased items?
Good day!
I've got iPhone 4S. And I have some licensed CDs which I've imported to my PC's iTunes Library. I've synced my iPhone with that library. But I want to get these CDs on every computer where iTunes installed. So I want to have one global Library that contains both my purchased through iTunes music and my CDs. I do not want to pay twice for one album. Is it possible?The content is only where the user puts it.
If you desire to have the content on multiple computers, put it there. Use a flash drive, external hard drive, or copy the files over the network. -
When I try to delete a song from my iTunes library, I get an error message
It reads: 'The iTunes library file cannot be saved. You do not have enough access privileges for this operation'. What does that mean, and how do I fix it?
Try here:
iTunes: Error 13019 during sync -
HT2731 cannot login to itunes store through my itunes library. getting an error message
Need help! I cannot access the itunes store through my itunes account and library. I keep getting an error message, and computer automatically shuts down iitunes.
Hey karenver,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.
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