ITunes Library Keeps Disappearing (database files get deleted)

Hello Everyone,
I have seen quite a few discussions regarding this problem, but the majority of the threads are resolved as the source of the error was a program loaded on a Sony Vaio computer.  However, I have an HP, so that doesn't apply to me.
My problem is: everytime I close iTunes and reopen it, I loose my library and playlists.  I've noticed that, when this happens, two files show-up in my recycle bin: iTunes Library Extras.itdb and iTunes Library Genius.itdb.  I have completely uninstalled and reinstalled iTunes (in addition to Quicktime and all of the other Apple programs).  I even ran Norton Utilities to check for registry problems and to clean-up uneeded files.  After doing all of this, I'm still having my problem.
Any help you can provide would be greatly appreciated.  Thank you in advance!
Kevin

Is there anyone that can help with this?

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