Itunes library transferred to iphone but erased on my computer

My itunes library erased itself when I tried to sync my new iphone to it. My music is on my phone, but I can't get it back into my library. I've tried restoring my library, too, to no avail. I'm not eligible to talk with an Apple rep on the phone because I'm in Germany, but I don't speak German well enough to work with someone on the help line here. At this point I'd just like to ask that my purchased music be replaced so that I can start fresh (and back up this time), but I'm not finding an e-mail address for customer service; any help would be appreciated!
thank you,
Amanda

Hi Amanda,
You can transfer music purchased from the iTunes store from iPhone/iPod to computer by clicking File> Transfer Purchases from, as described here: http://support.apple.com/kb/HT1848
Syncing music that was not purchased from the iTunes store is intended to be a one-way-street, so it will have to be imported into iTunes again. This article: http://support.apple.com/kb/HT1209 provides more details.
-Jason

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Hey Russfromchicago,
Thanks for the question. After reviewing your post, it sounds like you want to move content from your iOS device to the computer. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you purchased items from the iTunes Store and you've stored them on only your iOS device or iPod, you can transfer them to any computer that is authorized with your Apple ID.
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

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Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

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Message was edited by: ckuan

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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Itunes library transferred to iphone but erased on my computer

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