ITunes Library wiped out after software update - Pls help !

I set my iMac periodically runs auto software update, and after I run iTunes 6.0.5 (20) software update, I opened iTunes and a warning message says, "Files moved to iTunes Library Damaged 1", and the library is empty !!
On further search, when I go into HD, a folder "iTunes Library" seem to have those previous songs. Looking thru the files, it seems as though they are all the songs I lost. Can I load these songs back to the iTunes Library, which is empty right now? Or are these damaged files?
FYI - I previously had iLife'05, but thru periodic software updates, iTunes is now version 6.0.5 (20). Is this compatible with the specs of my mac?
Kind of mad, b/c I literally just purchased songs and did not back them up....
Any help or advice is welcome.
Thanks!

The first tip is to turn off the auto update features. The Mac OS will still go look but will ask you if you wnat to install. It is usually a good idea to wait a week or so after an update see what problems others are having.
You tunes files are ok - it is the "iTunes Library" and the "iTunes Music ....xml" that are damaged. These are data base files that work with iTunes and other programs so they know where to go look if a program needs to use something in iTunes.
When you open iTunes the 2 noted files above will be located in HD>User>Music>iTunes. you can just "add" the tunes back into the library and it should be ok. Note that you will lose your old info such as "date added" etc.
You can go to the Apple Store online and select the Apple Software option to see the system requirements for iLife06.
MJ

Similar Messages

ITunes Library Wiped out to Nothing...HELP!

Hi,
I have had an issue of my mini not being recognized in my iTunes although my library of songs, etc. was intact and all there.
I reinstalled the cd that came with my iPod, which says 'iPod' on the cd.
I think through this reinstallation, I completely erased all that was in my iTunes.
In 'My Music', the iTunes folder has my library on the computer, but even when I click on that folder, it still directs me to an empty library.
Please help me with how to get my library back in iTunes!!
Thanks, Susan

just checking. have you tried the technique from the following article?
No music shows up in iTunes after upgrading

Just got my ATV2 and the stream from my win 7 Itunes library drops out after 30min or when changing movies.

just got my ATV2 and the stream from my win 7 Itunes library drops out after 30min of when changing movies. I have to turn off and turn on home share to stream again. Should i return all my apple products and go android instead....help, I want it to work. My firewall is off, ATV2 is running on ethernet and library is on wireless. My ps3 streams just fine over the network, I assume Itunes is at fault?

Please any one who comes across this and shares in my fustrations please click below and lodge a complaint. There is no solution to the dropouts until apple sorts it...Lets get the message across loud and clear
http://www.apple.com/feedback/appletv.html

HT4759 why was all my information in regard to active iCloud emails wiped out after last update????????? can't get anything to work! thanks a lot. can't send important docs now.

all of my email outgoing and incoming information has been wiped out since last update on my computer

You mean your mail account settings are gone?
Put them back if that is all it is.

My iTunes Library cleared out after the forced shutdown, how to recover it?

So here is the thing, yesterday as usual, i was adding songs to my 10,000 tracks library's super organized as i do most of the time. Then i decided to shut down the computer instead of just putting in of just hibernating him as i always do.. So my habit was to just close the laptop, this time i had it clicked to shut down but then i closed it before it really turned off. That means today when i opened it back it still was asking me if i really wanted to force quit the applications i had still opened, i said 'yes' and then the computer truly shut down. Then i restarted it again, opened browser, and when i open iTunes ALL my library was simply gone!
I know that i didnt trashed any of the .itl or .xml files the day before so i really shocked when i saw it I dont know why did it happened, i wasnt updating iTunes or anything else..
I went to 'iTunes' Folder in 'Music' folder, and there were the 'iTunes Library' .itl and a 'iTunes Library (2)' files along with the usual Extra, Genius .itl files and the .xml too.
So ive searched on the thrash that by casualty still had files from TEMP folder i had erased a few weeks ago, and there only Extra and Genius .itl files but no iTunes Library .itl file... So it was not a thing happened by my manual deleting.
I've tried re-installing the latest version of iTunes i found on the site (it was just a 'repair' since the version was up to date) and opened it again and there was still nothing :/
I checked 'Previous iTunes Libraries' folder and f****! The newest file was from March this year (2012), i knew that ive added hundreds of new songs since that date and one other thing, i knew that date was not the latest update ive done to iTunes, the last one was for sure way after that kinda something in May or June so i dont know too why did it not appeared that .itl file.
So i tried opening that 'iTunes Library (2)', and from my 10k songs it would only show ~8900 and then i tried the 'iTunes Library' from March and it would only show 9000 songs, So i guess im ****** up by 1000 songs difference... That is a lot a still, since they were all organized by Name, Artist, Album, Genre, Year, Rate, Times Played, Artwork,etc..
So now i have serious problems..
Do you have any suggestion on ways i could follow in order to find my 'Yesterday' Library infos and songs? With all the stuff it had? Like rewinding in time?
Even if you dont, and presuming i would want to add those 1000 missing files from the iTunes Music folder where, dont know why, says i have 14k songs, which is very strange since i always delete to recicle bin all the songs i want to clear out from the Library so they wont stay in folder and not in iTunes, so how could i add those missing 1000 without adding those other 9000 that would be repeated??
Please, somebody help me with this, because at this moment im really out of solutions and my Library and its organization are "my babies" and it would be a devastating loss to me if i have to ruined this way :S

Reinstalling iTunes won't ever repair damaged libraries or find lost files.
Unlike nearly all Windows software double-clicking an iTunes Library file does not necessarily open the selected database. Rather, iTunes opens the last database it successfully opened, or if that was in the "normal" <User's Music>\iTunes location, but is missing, it will create a new empty library.
You can open an alternate library file, or create a new one, by holding down shift as you start iTunes. Although you can open the library files in the Previous iTunes Libraries folder this way, your library will perform better if you restore the archived library database to the main iTunes folder in the way that I have described.
Your most recent library may be present in the main iTunes folder as a .tmp file, or recoverable via a file undelete tool, however either of these files, if found, may be partially corrupt getting you no further forward.
The two most recent releases of iTunes were June 11th and March 28th 2012..
Yes I read your post, but I don't know if you know all of the above. If you had a full backup of your library you could just restore that. It is possible that what you've tried so far hasn't yet brought back the most complete version of your library that is available to you. As a last resort you will have to work with what you have and add in whatever media is not in that version of your library, accepting the loss of recently added ratings, playlists & play counts.
You can simply add the entire iTunes Media folder using File > Add Folder to Library folder which should ignore everything already in the library and only add new (to that database) stuff. If there is any chance that your iTunes media folder contains .m3u playlist files the import process will also import all of those, which may not be what you want. iTunes Folder Watch would then present a better approach.
tt2

ITunes refuses to open after software update

So i recently had my macbook updated to OS X 10.7, but in the process all my information was wiped. Luckily i saved it all on my harddrive. When i then tried to re-install all my applications, the only one i had a problem with was iTunes. I installed the new iTunes 10.6.3, but everythime i opened it, it would tell me to reintsall it and check if my mac OS X software is compatible with this itunes. i would get this error message:
Process:         iTunes [7946]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6.3 (10.6.3)
Build Info:      iTunes-10632501~1
Code Type:       X86 (Native)
Parent Process: launchd [120]
Date/Time:       2012-07-20 01:58:31.677 +0100
OS Version:      Mac OS X 10.7 (11A419)
Report Version: 9
Sleep/Wake UUID: 82F4821D-0DEB-43B0-8A47-C6E1812C7E67
Interval Since Last Report:          39183 sec
Crashes Since Last Report:           62
Per-App Crashes Since Last Report:   54
Anonymous UUID:                      52182B31-A44D-4CE5-A6A9-7DCE56574664
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
    0x1000 - 0x1138fdf com.apple.iTunes (10.6.3 - 10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x8fe9d000 - 0x8fecfb5f dyld (195.2 - ???) <DB28F633-4D3B-36D0-AD24-F593B3581817> /usr/lib/dyld
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334548312D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.39.3)
Bluetooth: Version 2.5.0b29, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth Module, apple_vendor_id, 0x8218, 0x06130000 / 4
Does anyone know exactly what is wrong and what i need to do to get iTunes back up and running?

Not so weird, Travis.
It is happening to many of us. G5 tower 10.4.11
So the update killed iChat, Mail, itunes, safari, dictionary any apple installer, software update, as well as programs like cocktail, onyx and many others too numerous to name here.
My update didn't have an error message.
Here is what I have done:
Dumped all the prefs, tried to find corrupted fonts=none, cleaned font cache, repaired permissions (I always do this before I install any apple stuff), repaired disk, did that from the main drive and from a laptop with the G5 as a target disk. Made new users=nothing.
Started in safe mode and used terminal to fsk the HD.
NOw I will try to install safari from the laptop to see if safari is the rascal.
Disappointed in the whole thing, basically I am stuck with no mail, no apple Tv, and although there are work arounds, this is not what I need, Thanks Apple!

ITunes will not start after software update yesterday

Using recent version of iTunes to manage my iPod Touch on a ThinkPad T400 with Win7 Pro 64-bit.
I was offered a software update last night, and took it. It appeared to install OK and required a reboot, which I performed.
Now I cannot run iTunes at all. In the Processes view of Task Manager, the iTunes process appears and then disappears without any kind of UI error message.
I heve rebooted again. I have downloaded the 10.4 installer from http://www.apple.com/uk/itunes/download/ and used the repair option.
No good. Rebooted. No good. The file version from Properties of iTunes64Setup.exe is 10.4.0.80 by the way.
Stopped the Bonjour service. No good.
So now I cannot get my latest podcasts onto my iPod and I am extremely unhappy.
Any ideas please?

If you downgrade, uninstall Apple compatibility support also from Programs as that seems to be the crux of many issues, both with iTunes but also Safari.
The other "crux" is that QT 7.7 and Safari 5.1 are security patches/updates deemed "critical/essential" category. Safari you can probably do w/o. iTunes is "dot zero" (10.4.0).
iTunes: I am always doing this that bring UAC to blank the screen, and refuse to disable that security feature, but that also means iTunes video (music, movies etc) will also go blank.
Other feature I have had with itunes is that it will go into a process thread lock wait state between video/movie and require a kill thread.
In 5 yrs Vista/7 I've had more issues with Apple software than anything else bare none.
Trouble installing Apple iTunes or QT Windows
Removing Apple software components Windows
iTunes Windows Troubleshooting security software issues
Removing Apple Software Windows XP

BB Bold Apps wiped clean after software update HELP!

I have an app on my Blackberry called BugMe!, where you can create reminder lists, which was wiped totally clean after I updated my Bold last weekend. I had some very important lists and need to know if I can recover these. Please help!

Unfortunately DM only backs up your BB settings, core applications and RIM Add On apps (such as BB Maps, Memo Pad, Password Keeper, etc). If you used BB Swiss Army Knife or BB Master Control Program, then you can recover 3rd party apps. Some applications allow you to backup your settings to the SD card, which is very handy.

Q10 stuck at reboot after software update - PLEASE HELP

Hello
I was checking for software updates for my Q10 yesterday and was informed that there is a new update
I clicked on download and install, and it asked me to reboot when it was done. After that it loaded very slowly until it reached 99% 6 hours later and it remained like that for 12 hours
What I did this morning was remove the battery and sim card and I reinserted the battery, the same thing happened again and it is moving very very slowly
Can you please help?? I would rather find away in which I do not loose my BBM contacts since I have not backed up my phone...are the contacts stored on my blackberry ID or will I loose them if I reset the phone?
Thank you very much

It finally powered on after 3 battery pulls, but now it does not make or receive calls (((
Everytime I connect it to blackberry link it says software update available, so I clicked on install, it said downloading update and then nothing happens, the download bar becomes full then nothing changes
I also tried to reload device software, i got a message saying checking repair software and it stayed like that for 3 hours then the device rebooted but nothing happened at all
I even tried redoing the software update from the phone itself 3 times, everytime it would say update successful but the phone would still not make or receive calls
Please help I dont know what to do....could the problem with blackberry link be that im using it on a mac??
I appreciate your help

HT4623 i have an iphone 4 but when i go to general n settings there is no option as software update . pls help

i have an iphone 4 ios 3.1.3 which is outdated . i went to settings , general but there was no software update feature . its on all other phones same models which myfriends have . can anyone help.

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Note: Are you certain you have an iPhone 4?

TS1996 my zero key does not work as it should after software update any help

my zero key does not work after a software update when i try to use it /pp0 then volume symbol appears on the screen just happened after the update

Hello, pakie1.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that you may find helpful when experiencing keyboard issues.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Cheers,
Jason H.

Cannot transfer iTunes library from old hard drive. Pls help.

My old laptop is broken, so I purchased a "rocketfish" housing so I can extract the info from the hard drive through USB.
The problem is I cannot figure out how to merge my library from the old laptop hard drive to the one on my PC. The iTunes file is there, and I've tried to drag and drop it into the file on my "C" drive, but it still dosen't show up in iTunes.
Please help if you can.

OK what you can do is use the File -> Add to library... command and then point to the music folder on the rocketfish drive (or you can just drag and drop the folders from the external onto your iTunes library window). This will add them, but not playcounts, playlists, ratings, etc. They will come in as new.
The other thing is, if your iTunes preferences are set to copy added files to the iTunes folder, then when you add them, they will be copied from the external to your internal drive. So you need enough room to hold all the files. Alternatively, you can uncheck that option and have them added to the library but they will remain on the external drive. But to play the files you need to have the drive connected and powered up.
Patrick

ITunes, Skype, Dashbard crashing after software update...???

Did an OS (OS X 10.6.8) , iTunes (10.3.1.355) and firmware etc last week. Now iTunes, Skype, Dashboard and Office My Day crash when operating. Cannot sync anything to iTunes without crashing, can listen to music but try to connect to the store it crashes. Can log onto skpe, but try to make or receive calls it crashes. Open Dashboard and select Widgets it crashes... Any ideas or suggestions much appreciated...!

Found a solution - see below...
Hope it helps anyone else having the same problem.
1. Verified and Repaired Permissions using the Disk Utility. disk utility is in application then utilites
2. Booted in Safe Mode and was able to launch Safari.
To start up into Safe Mode (to Safe Boot), do this: Be sure your Mac is shut down. Press the power button. Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
3. Downloaded and installed the 10.6.8 Combo Update. 10.6.8 combo update is here http://support.apple.com/kb/DL1399
4. Reboot normally.

Mac will not START UP after software update. Help?

I just updated my 24" iMac to Snow Leopard and also put on the new iLife package. Everything was working fine, Then i tried to get onto the internet using my Bigpond wifi (usb stick) the software started fine and connected to the internet, but in safari no web page would load. so i clicked on the update software/firmware option for the bigpond wifi usb stick and after several minutes realised everything had frozen. nothing would respond.i held the power button down, it shut down. Now it will not power up. just sitting at the first white screen with the apple and rotating line dial. I have tried all of the stup options recommended iner manual and removed/replaced te ram. still no fix.. Can someone please help?

Try starting the Mac with the original DVD that came with the computer, then run disk utility and repair the hard drive also repair permissions. http://support.apple.com/kb/HT1782

ITunes cannot connect to ipod software update server - help?

I needed to restore my ipod (again) and downloaded the latest version of iTunes to do this. Unfortunately since the update I can no longer seem to connect to the update server / music store or Track Names function and am left with no way of restoring or updating my ipod. I've tried the following:
- Reseting the ipod over and over again
- Checked / unchecked the Automatic LAN settings Box
- Looked in the Drivers folder for the music store isp (it wasn't there)
- Added "Open DNS" addresses to my router - did nothing.
- Checked the Diagnostics function on the new iTunes which tells me everything is running fine except the unsuccessful attempts to connect to anything iTunes related!
- Tried installing a previous iTunes but I'm told my computer already has a previous version!
I love the way this website addresses the problem directly, but sadly if it doesn't work for you there's literally no-where to go! Does anybody know what I can do to solve this problem?
All the best.
ipod 30GB photo Windows XP Pro

Shut down any firewall you have running... Norton, Zone alarm, whatever you have, restart iTunes and try again. If that doesn't work take a look-see at this, http://docs.info.apple.com/article.html?artnum=302182

ITunes Library wiped out after software update - Pls help !

Similar Messages

Maybe you are looking for