Itunes loads main page but will not open anything else

the main page for itunes opens but if i click on something like a song that is under the most downladed category or a movie under the rental category it says it loads but never goes to it no matter how long i leave it.

    Hello crawford1968, your efforts are appreciated! Was there any physical or water damage on the phone? The factory reset is the last resort option. Have you tried letting the phone's battery drain and then charge the device to see if the power on will respond? We can definitely look into replacement options since the device is not responding. We can be reached via these channels: http://vz.to/19p59Ec  
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Similar Messages

  • IPhone4s is stuck on screen with itunes imblum and plug into icon to download new itunes update from computer but will not do anything else...totally froze up....

    at wits end..  don't know what else to do...  I already tried to reset phone and still goes back to same screen

        Hello crawford1968, your efforts are appreciated! Was there any physical or water damage on the phone? The factory reset is the last resort option. Have you tried letting the phone's battery drain and then charge the device to see if the power on will respond? We can definitely look into replacement options since the device is not responding. We can be reached via these channels: http://vz.to/19p59Ec  
    WiltonA_VZW
    VZW Support
    Follow us on twitter @VZWSupport

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    Hello colinOxford0917,
    I'm sorry to hear you are having these issues with iBooks on your devices. If you continue to have issues opening the book in question on your iPad Air due to a format error, you may want to try deleting the copy on your iPad, then redownloading it directly to your iPad from the iBook Store. You may find the information and steps outlined in the following articles helpful:
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    Connect the iPhone to the compter you usually sync with
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    a_porcupine
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    Hi all, this is a small issue but annoying to me... After the welcome screen comes up, I click on "Open Project" and then on a name of my project I would like to work with. After a few seconds, the welcome screen loads the project editor, but the screen stays green, no matter how long I wait, and the projcet I selected does not open. Then I have to go to Files->Open Project and load the project again. Shouldn't the project load automatically if I selected this option from a welcome screeen? I have the 8.0.1 update installed...

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    First I would like to thank anyone who addresses this issue in advance! I have been trying to figure out the problem for some time and obviously have been unsuccessful. I also apologize if it is an easy fix and I was too dimwitted to figure it out on my own.
    I can open iTunes and see all of my music. I can see my playlists, purchased music and all of the music in my library. However, when I try and double-click or select play from the drop-down menu nothing happens. I even tried to purchase a new song and listen to it, but still nothing. I checked the deauthorize feature, but it is not set.
    Any advise, tips or replies are appreciated!
    Thanks

    you're not dimwitted. I wonder sometimes! lol
    just checking on something first. when you try to
    play a song in itunes, does that little
    diamond-shaped thingy stay firmly stuck to the left? Yes
    if so, next let's explicitly doublecheck your precise
    itunes version number. in itunes, go "help > about
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    from the bottom of the screen. (for example, mine
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    if you've got an itunes version 5.0.0.35, 5.0.1.4,
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    ... first let's check on this possibility:
    iTunes for Windows: Audio files do not play in
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    if you've got an itunes version 6.0.2.23 or
    higher, or the compatibility settings thing wasn't a
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    ... then first we'll try a careful standalone QT 7.1
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    download and save a copy of the QT 7.1 standalone
    installer to your hard drive. (we'll run the install
    from there rather than online.) switch off
    antivirus and antispyware applications prior to the
    install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes
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    (if you get an error message on the QT standalone
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    message numbers if you're getting any.)
    b noir I thank you so very much for being willing to share your knowledge and lending a helping hand! I am indebted to you!

  • Installed Itunes 9.1 - running , but will not open...

    I installed the iTunes 9.1 on my Win VISTA laptop. After the install, can no longer open Itunes. I click on the Itunes icon and nothing happens, even thought it's running. Might this have to do with Bonjour? I disabled it through the Control Panel/Administration/Services - but it still won't run.

    I have three computers that are practicably clones of each other and the new itunes update failed on two of them but one worrked fine. Here is fix that worked for me. This fix was suggested by another member but I cannot recall or find his post. My system is WinXP sp3 with all the latest patches.
    1. Download AirPort Utility 5.5.1 for Windows http://support.apple.com/downloads/
    2. Open task Manager and stop the mdnsresponder process. The corrupted mdnsresponder will be using 50% of your cpu.
    3. Open control panel / add remove programs. Find the bonjour app and click on it.
    4. Note the corrupted version of bonjour 2.0.0.34 by clicking on the support link.
    5. Uninstall bonjour
    6. Restart Windows.
    7. Install the AirPort Utility. This will install a good working version of mdnsresponder. Restart windows again.
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  • ITunes see my iPad, but will not open summary or other folders

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    Hello xtrememcs,
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    iOS: Turning off and on (restarting) and resetting
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    Thank you for using Apple Support Communities.
    All the best,
    Sterling 

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    I imagine this is a bit late for you, but to anyone else running into this problem, try the trick mentioned by VFSchreiber in this thread:
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  • Have Macbook Pro & 4th gen iPod Touch. Downloaded & installed iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says "iTunes" Data too new to be used with this version of iTunes.

    Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1.  I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??

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    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
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  • My PC has itunes in downloads but will not open or run

    I have a windows oper sys, Vista. I am trying to download Itunes. It shows in my download menu, but will not open or run. Any ideas how to fix?

    Hi, rvrguy. 
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    http://support.apple.com/kb/HT1926
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    Jason H.

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