Itunes locks up computer when I try to burn songs in itunes

i had to have this imac's original optical cd burner replaced with a  MATSHITA DVD-R   UJ-85J: at an authorized apple location due to it would not eject discs. 
I also had them replace the HD with a new  WDC WD10EALX-009BA0  1TB drive plus the increased the RAM to 3 GB. 
now when i tried to burn songs in itunes  v 10.6.8  to a CD-R disc it goes thru the motions like it is going to start the burn process but ends up freezing my computer and I have to reboot without any disc being burned!??   It freezes each time I tried using itunes to burn songs. 
I was also getting an error message saying some of the songs were not authorized on this computer but when I go to authorize this computer it says it is already authorized as well as 3 others out of 5 possible.
This imac has been used by all of us but since replacing the HD & CD drive mainly my daughter and my wife plug their iphones and ipad2 to it.  We all have iphones and an ipad2 but only my wife and daughter hook those items up to this computer as I have two other macs I use to connect my iphone to so have not tried to hook to this imac since the new hardware was installed. 
My daughter was the 1st one to hook her iphone up to this imac and itunes now shows her name at the top of the itunes window when open.  I assume her name was transferred to this computer via her iphone.  Does that matter if my wife hooks her ipad2 and iphone up to this computer too? 
Why would the computer lock up when trying to burn a music disc? 
Thanks
Bob 

I run Win 7 64 bit, there are no compatibility problem.
Give us your specs, also any information about what happened to you, and we'd at least have a fighting chance to sort things out.
Now, we've got no clue as to what went wrong.

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