Itunes locks up my PC when it starts. It tries to access the store and then the computer freezes and I have to pull the plug. Help!
I am running Windows XP and I have an iPhone 4, but ever since 5 days ago I cannot even open up iTunes without it freezing my PC. This happens with our without the phone plugged in. I have uninstalled and reinstalled iTunes in the correct order and still it is happening. Can anyone help with what might have changed in my PC settings? TIA
You could try wiping the hard drive and reinstalling the OS and all your programs.
Did you install any programs yesterday?
If not it may be best to take it to an Apple care center and have it checked out. Take it in while it is asleep so you ccan show then what is happening.
Similar Messages
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Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture. -
I have a MacBook Pro running mavericks. Sometimes the screen glitches out, gray lines appear on it then my computer freezes and must be restarted sometimes it will beep 3 times when restarting and other times it won't. Is this a virus, software issue, water damage, etc? An error message usually appears after being restarted. It does it all the time please help.
No Virus. You have a Hardware Problem. 3 Beeps means a RAM problem. You could try Reseating the RAM is its sockets.
But that wouldn't necessarily cause the screen to Glitch Out, as you say. -
Get an error unknown error when trying to access app store
I get an unknown error when trying to access app store on my iphone 4...I have turned it off and on, updated the software, etc. I have never been able to sign in.
You could add your contacts in one by one (or a few at a time) on whatever you are syncing with (Google, MS, etc.) and try and catch which contact is causing problems when you sync.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences. -
Why is my itunes not guessing genre anymore when I start to type?
Why is my itunes not guessing genre anymore when I start to type?
Hello fmomade,
Some older video and software still requires an older version of QuickTime (version 7) that isn't included with Mountain Lion. It can, however, be downloaded and installed here.
Installing QuickTime Player 7
http://support.apple.com/kb/HT3678
A Mac OS X v10.6, OS X Lion, and OS X Mountain Lion-compatible version of QuickTime Player 7 is available for use with older media or with AppleScript-based workflows. QuickTime Player 7 can be used to playback formats such as QTVR, interactive QuickTime Movies, and MIDI files. Also, it supports QuickTime 7 Pro registration codes for access to QuickTime Pro functionality.
To install QuickTime Player 7 on OS X Lion and OS X Mountain Lion
Download QuickTime Player 7 from here.
Double-click "QuickTimePlayer7.6.6_SnowLeopard". Note: This download is compatible with Mac OS X v10.6 or later.
QuickTime Player 7 will be installed in your Utilities folder.
Cheers,
Allen -
I have a new ipad2 for xmas . I have tried to sync the device to itunes and it is not being seen. I have the latest version of itunes, updated last night, and have several other devices that are seen fine (iphone/ipods).
When I connect the usb direct to the mac iphoto starts but then that is it - itunes will not recognise the device......
I have gone thourgh the suggested support help on the apple website and came to the last point - review community ... so here I am!What you provided is not everything mentioned.
Your Mac is running 10.5.8 or later and iTunes 10?
You are connecting the iPad direct to a USB port on your Mac and you have tried every port?
You have reinstalled the Apple Mobile Device Service?
If your Mac is running Snow Leopard - 10.6, have you checked this link?
http://support.apple.com/kb/TS3540 -
hi!!!! I keep getting an "error" when trying to activate my iTunes match. I get to the 1st step, then it gets stopped, and I get the error message. HELP!!!!!!
That's definitely enough to start.
It sure seems like it should work...and then I saw that you're using a router. It could very well be that the router is the weak link here.
Instead connecting to your network router, try using a direct USB connection from your MBP. If that doesn't work, you read this post, which may be relevant to your problem:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Scanning-from-Mac-10-7-fa ils-after-all-recommendations-Not-ready/td-p/1287003
It seems you're up to date with software. Post with your results. -
My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!
Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario -
My iTunes is unresponsive when I connect my iPhone and iPad. It freezes and the coloured disc keeps spinning.
Hi
I had same problem, see my post or spyde683 post at link below, this cured my issue.
The SyncService folders are not visible in Mavericks 10.9.3 but are if you follow spyder683 post.
https://discussions.apple.com/thread/6223064?start=60&tstart=0
Good luck -
Hello and good afternoon, my IPod Touch is neither in windows explorer nor in iTunes to be seen. When I turn my IPod on, i shall connect it to my computer; but when I do so, nothing happens. What can I do, please ???
Take a look at the troubleshooting steps provided by Apple in this support article:
http://support.apple.com/kb/TS1538
Hope those help.
Your iPod touch will never appear in Windows Explorer, by the way. It doesn't have the "disk mode" that the older iPods did.
Regards. -
When i try to sync my iphone 5c to my itunes it says my computer is not authorized. I've gone through the authorize steps and restarted my computer. It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."
Click here and follow the instructions.
(91121) -
I was using my iphone 4s and then the app started to not work and then my phone blocked and then when i go on home most of my apps disappeared including my settings so i cant restore with out disabling find my iphone on settings please help me asap thankyou so much
Log in to icloud.com on a web browser with your Apple ID and disable FMiP there.
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i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
Whenever I try to upload photos into iPhoto, they load but when importing it just stops a picture or two into it and then just sits there. I can't stop the import so I have to shut off my camera when it is importing and start again. Does anyone know how to fix this?
As a test launch iPhoto with the Option key held down and create a new, test library. Tru importing from your camera to it and to see if the same problem persists. Does it?
OT
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