ITunes Locks up on Import of Music CD

Whenever I attempt to import a CD iTunes ceases to function and can not be terminated from the task list. Must boot the PC to unload itunes.exe which is consuming 98% of the CPU including Kernal

I have been haveing this trouble also. I called and spoke to several people at Apple Care several times over the past few months. Apple Care has given this to "enginering" to try to replicate this. For now I have a didfferent password and no access to my iMatch account.
When I first subscribed to iMatch I noticed things progressively got slower not only in the iTunes Store but on my iTunes. I have a good size library and use it for work, I'm a teacher/pianist/composer, and my playlists are an important way for me to keep track of things.
It has been two weeks, now, that "enginering" has had this. So far no word.
If a friend were to ask me if they should purchase iMatch I would deffentaly tell them to wait till Apple fixes it. I have, the 1st edition of the nano, a shuffle,  2 Macbook pros and an iPhone. In a month I'm getting the 27" iMac. All of that is to say I like Apple products. But this iMatch thing confusses me - and Apple Care.

Similar Messages

  • ITunes locks up while importing music

    While importing from my other Mac via the import button in Itunes my iTunes freezes.
    I want to have 2 identical libraries on both machines. In the past also copying was a problem.

    Diagnostics...
    Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
    HP-Pavilion RK570AA-ABA m7760n
    iTunes 8.2.0.23
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.0.31
    Apple Mobile Device Driver 1.43.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 7CB4EF0CC560CC5A
    Current user is an administrator.
    The current local date and time is 2009-06-01 19:57:12.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 9400 GT
    Intel Corporation, Intel(R) 82945G Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {CCDC879D-136C-42FA-9908-F6A9CCA05B9C}
    Description: Intel(R) PRO/100 VE Network Connection
    IP Address: 192.168.1.104
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Mon Jun 01 19:07:43 2009
    Lease Expires: Tue Jun 02 19:07:43 2009
    DNS Servers: 65.24.7.10
    65.24.7.10
    65.24.7.11
    Adapter Name: {13C30074-97BC-4397-BB54-0A2EFE7C0075}
    Description: HP 802.11b/g Wireless Network Adapter
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-06-01 19:55:41.

  • ITunes locks up when i try to import the CD

    when i input a CD to import the music, itunes locks up..

    Why not put a CD in the drive, iTunes > Help >Run CD diagnostics
    Then post the results here.

  • ITunes locks up after adding music to library

    Using the 7.5 version, everytime I add music to my library via importing from a CD, itunes locks up and I am forced to shut itunes down using the Windows Task Manager. I realize that many are having problems with 7.5, but has anyone had this problem yet? And better yet, does anyone know how to fix it?

    There are lots of reasons why this might happen.
    One quick thing to check,
    Edit > Preferences > Advanced tab > Importing tab
    What's your setting for "use error correction when reading audio cds"?
    Change it the other way of what it is now, and try importing again.

  • Help! (please :) I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

    Help! (please I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

    Or If there is any purchased music then you can try to transfer purchases
    http://support.apple.com/kb/ht1848
    If you're in the US you can reload purchased music
    http://support.apple.com/kb/ht2519

  • Is it possible to use my music files in both my girlfriend's and my separate Itunes libraries through our seperate user accounts?? I want to import my music into her library with out copying the files onto my hard drive a second time....

    Is it possible to use my music files in both my girlfriend's and my Itunes library's through our seperate user account?  I want to import my music into her library without copying to my hard drive a second time.....

    Would any of these help you?:
    http://www.apple.com/itunes/inside-itunes/2011/05/two-ways-to-share-media-librar ies-through-itunes.html
    http://www.apple.com/itunes/inside-itunes/2011/01/keeping-multiple-itunes-librar ies-on-a-single-computerif-you-share-your-computer-with-others-and-you.html

  • HT1296 Hiya, I am thinking of buying my first Apple Ipod the new 32gb Ipod Touch. Will I be able to import the music that I currently have in the form of CDs and other music not purchsed from Itunes and if I can how do I go about doing this? I have heard

    Hiya, Im thinking of buying my first ipod the Ipod Touch 32gb model. Will I be able to transfer the music I currently have stored in the form of CDs and already on my laptop onto the Ipod and if yes, how would I do this? I have heard from some friends that Apple and Itunes is notoriously limited in the types of formats that are accetable? I dont want to pay £249 on an Ipod only to find that Im locked into buying all my music from Itunes and I cant use the music that Ive already paid good money to buy from other sources. Many thanks for any help and advice that you may give me?

    Many thanks JEM24 for your help.  Ive just spent the best part of six hundred pounds on a new Sony Rx100m2 compact camera, so I have no interest in the Ipods camera at all really. I doubt Ill be watching many videos on it as Im very lucky in that I have a good Android tablet. Its more as a stock music player that Ill be buying the Ipod for, if indeed I do end up buying one. I dont like the idea of paying the exorbitant amount added for more memory space that Apple along with most other companies charge. In fact I read an article on this very subject just yesterday in the tech section of Flipboard. It stated in the article that in the case of the Iphone  the actual cost of each additional  gigabyte of storage  to Apple et al is something in the order of 60p.. This is certainly not reflected in the price us the customer has to pay at the till.. Its for this reason primarily that Apple in particular, because their products do not allow adding expandable memory of your own in the form of cheap to buy cards, that nobody in their right mind buys the 64gig etc Iphones..I am aware that we are discussing my potential purchase of an Ipod Touch here but you see my point. Many thanks again though for helping me.

  • HT1386 how to import my music on ipad from a new itunes account

    i bought a new computer, so i download itunes, and ehwn i try to import my music from the ipad to the itunes library it tells me that i have to erase all the music in the ipad and imprt the files on my music.\\there is any way to import my usic with out erase it form the ipad?

    Did you try to transfer the purchased music from the iPad into iTunes?
    Transfer purchases.
    http://support.apple.com/kb/HT1848
    If the music was not purchased from iTunes, you cannot import it to your iTunes library without a third party app. Where did the music on the iPad come from?

  • Importing CD's to itunes locks up computer

    Recent acquired ipod and loaded all software. When I began to import by CD's to itunes the procedure got to the import screen, started to import the first song and after about 3 seconds, locked up the computer and did nothing. I could not exit itunes, no features of itunes worked and the only way to exit was to turn off the power to the PC. This happened at random, as some CD's imported ok, many did not. No error messages were displayed. The PC just locked up. Any ideas?

    I found a work around. Rip songs to Windows Media Player. Go to WMP and open folder with songs. Click on each song and select "Open With" and select ITunes. Songs will import to Itunes, but with no Info. Go to Itunes, select each song and change the Info of Title, Album, Track and Genre. Do not erase song from WMP as iTunes will require that as the source. When updating iPod, these "imported" songs will import just fine with all the correct info.

  • ? After updating my iTunes match, I noticed that some music files were no longer listed on my cloud on my laptop.  They are still listed on my iPhone. These are files imported to the cloud from legitimate CDs.

    Just updated iTunes Cloud.  Noticed that some music files are missing, entire playlists.  They were here a few hours ago, now they are not. 
    But they are still on the cloud menu on my smartphone.
    Files uploaded to cloud from CDs, legit, no boots or anything like that.
    My iTunes is 10/7.0.21.  I have the newer version on a desktop and don't much care for it, so have resisted updating on the laptop, which is my primary computer.
    I've rebooted the computer, turned off iTunes Match and turned it back on again.  No change.
    Lots of questions.  How can my cloud catalog be different on different devices?  How can I get this stuff back on my lap-top cloud?  Anyone else having problems like this?  I'm trying to trim my physical collection by importing stuff to the cloud and discarding the physical media.  Am I shooting myself in the metaphorical foot?
    Suggestions much appreciated.

    You might want to post this over in the iTunes Match forum.

  • I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen).  However, I cannot get iTunes to sync my Outlook Contacts

    I recently purchased a Windows 8 laptop and istalled Office 2013.  I then installed iTunes. After moving all my music to my new PC I got iTunes to import it, and then synced it to my iPod (3rd gen.) However, I cannot get iTunes to sync my Outlook Calendar or Contacts with my iPod.  When I try it crashes Outlook.  iTunes continues to try to sync, but when it finishes my Calendar and Contents are empty (ERASED!).  I have de-installed and re-installed iTunes (according to Apple's instructions), repaired Office 2013 and Outlook, scanned for viruses (etc), cleaned out temp folders, defragmented, etc., etc., etc. Has anyone seen this before, and does anyone know houw to fix it?  (HELP!)

    Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

  • ITunes stops working when I try to import missing music files

    I don't know why, but every time I try to import missing music files into iTunes, a pop up suddenly comes up saying iTunes has stopped working. Does anybody know if it may just be a bug in the program or anything like that? Because of this, I am now having to manually reimport the missing files which takes forever!! Please help!!.

    Hello, onedirectionlover1993. 
    Thank you for the question.  Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes becoming unresponsive.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

  • I keep getting errors when iTunes uploads newly-imported music to iCloud through iTunes Match. Is there something that needs to be corrected when importing my music?

    Here is the what the message window says when I click on the iCloud symbol with an exclamation point:
    "This item was not added to iCloud because an error occurred."
    It happens erratically.  I thought it was my computer at home (a PC), so I tried importing the music on my work computer (an iMac).
    It happens on both, and the same songs. Sometimes it's up to half of the songs on a CD.
    I can't figure out why it's doing this.

    Sounds like your library database may be being corrupted. With iTunes 11 an "empty" library will show the previous purchases of the account that is currently signed in. To prevent this go to iTunes Preferences > Store and untick Show iTunes in the Cloud purchases. Have you actually checked the hard drive to see if the media is still present? Chances are you need to restore an older library file in the way set out below...
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    The images are from Windows XP, but the principle is the same. Depending on the age of you library the library file may not include the .itl extension.
    tt2

  • I'm having difficulty importing purchased music from iTunes store to my new MacBook Air

    I am having difficulty importing purchased music from iTunes to my new MacBook Air

    What problem are you having ?
    You should be able to copy your library from your old computer : How to move your iTunes library to a new computer. Or if both computers are connected to the same wifi network then you could use home sharing to copy it over. Or copy it from your backup of your downloads/library and add it via File > Add To Library.
    You might also be able to redownload some/all of your past purchases via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage,or by going into iTunes > Preferences (command-comma) and ticking the 'show iTunes in the Cloud purchases' tickbox - it might then show in the Music part of your library with a cloud icon against it for redownloading.

  • I have a iphone with music on it from my itunes (most are songs imported from CD's).  How do i get it on my ipad?  Will icloud automaticlly sync it on there?

    I have a iphone with music on it from my itunes (most are songs imported from CD's).  How do i get it on my ipad?  Will icloud automaticlly sync it on there?

    No, iCloud doesn't sync music between devices.  To get your music on your iPad, sync it with iTunes.

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