Itunes locks up PC when ipod is attached.

I bought a used 4th Gen 20GB ipod Model M9282LL. I am trying to restore it via itunes because it was formatted to Mac and I want to reformat it to PC. Whenever I connect the ipod, itunes slows to a crawl. When I tell it to "Restore" the ipod, it locks up the computer (CPU usage goes to 100% and the itunes program stops responding). itunes works fine with another 4th Gen Color ipod, but slows to a crawl with this one. I've tried reloading itunes 7.0, scanning for viruses, and shutting down all other programs.
What else can I do?
Dell Dimension Desktop 4600 Windows XP Pro

For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked (which may takes 1-2 hours)
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”

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Message was edited by: Stillgrass

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