Itunes locks up when I connect my ipod

I have an 80GB classi.  it has worked fine until today.  Now when I connect my ipod to my WIn 7 computer iTunes locks up.  I can not get out of iTunes unless I reboot the computer as it will not even close when I try to end the process in task manager.  It works fine until I attache the ipod.

I am having the exact same problem. Th eone difference is that on occasion, iTunes downloads my playlists yet not the associated songs in the playlist.

Similar Messages

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • I've just downloaded itunes 12 and when I connect my IPod classic 160gb, I tunes shows it'sP name briefly and then then ipod silhouette at the top left simply greys out and nothing else happens. Please advise.

    I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
    Please advise.

    I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
    After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

  • My itunes is crashing when i connect my ipod

    my itunes is crashing when i connect my ipod

    Try the suggestions here > iTunes Freezes when ipod is connected: Apple Support Communities
    Bonjour may be causing the problem.

  • Itunes wont open when i connect my ipod touch

    when i plug my ipod in, my computers goes ding saying that a device is connected. then, it dings 3 additional times and then itunes doesnt open. my ipod starts to charge and i cant open itunes manually either. Please help. ive checked the wires for the usb and their fine. my computer is virus free too. what could be causing this unconnection to itunes.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Itunes stops working when I connect my Ipod

    I have a 120GB ipod and have had a few problems with it but just minor things that have been easy to take care of. But this afternoon, I woke my computer up from sleep mode and I had my itunes working and all was well but then when I went to connect my ipod, I got a notification from my computer saying that my itunes stopped working, it checked for a solution and didn't find one and then it closed out my itunes. I tried opening it again but the exact same thing happened within seconds of pressing the button to open itunes, my ipod hadn't even come up yet in the left hand bar. I uninstalled my itunes and reinstalled it but the same thing keeps happening. If my ipod isn't connected to my computer then my itunes works just fine but the second it connects, my itunes doesn't work anymore, please help me

    I have the same problem! Does anyone know how to help?

  • ITunes is freezing when I connect my iPod mini for syncing.

    I am having problems with iTunes when I am connecting my Ipod to my computer, then Itunes freezes and want even force quit. I am running my Itunes library on an external hard drive, and when I moved the files over on my computer and disconnected the ext. hard drive, it worked. So the problem is being caused by Leopard, since this problem started after my upgrade from 10.4. I am running it all on a Mac Mini. I did an upgrade to Leopard at my sisters house and the same problem happened there as well, so now I can not sync any of my iPods running the library on an ext. hard drive, so I am thinking of going back to 10.4. Can not have all my music files on the Mac mini, because the internal hard disc is to small for all my music.

    Try the suggestions here > iTunes Freezes when ipod is connected: Apple Support Communities
    Bonjour may be causing the problem.

  • ITunes stops responding when I connect my iPod.

    Background info:  when I disconnected my iPod awhile ago, all of the music disappeared.  I *did* safely remove it.  However, while it was disconnecting, I somehow unlocked it (the hold button....do you know what I am talking about?), and then it said "Okay to disconnect" (or whatever that message is) so I disconnected it. 
    But then as I was unplugging it, it connected again or something.  But it was too late.  All of my music was gone. 
    Now whenever I plug it into the computer, iTunes does not function.  I can see all the files on my iPod from when I was using it as an external backup drive, and can access those through finder.  But nothing involving iTunes is functional.
    Help, please?
    Thanks in advance

    Also, iTunes works normally when my iPod is *not* connected.  It is up to date.  I don't know if my iPod is up to date though....

  • Itunes shutting down when I connect mu ipod!

    Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

    My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

  • ITunes Keeps Crashing When I connect my iPod Classic

    Hi there,
    After updating to the newest version of iTunes, my iPod Classic (80GB) keeps crashing and iTunes continually tries re-opening and crashing each time this happens. Should I just revert to the previous version of iTunes? I receive the following message below.
    Process:         iTunes [5981]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.5 (10.5)
    Build Info:      iTunes-10509941~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [138]
    Date/Time:       2011-10-27 17:55:21.354 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          707831 sec
    Crashes Since Last Report:           40
    Per-App Interval Since Last Report:  119593 sec
    Per-App Crashes Since Last Report:   40
    Anonymous UUID:                      8BD89EEF-8C9B-4155-A8B0-965E1A32F003
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  13
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.iTunes                        0x0014b2db 0x1000 + 1352411
    3   com.apple.iTunes                        0x0005495b 0x1000 + 342363
    4   com.apple.iTunes                        0x00199504 0x1000 + 1672452
    5   com.apple.iTunes                        0x001424bd 0x1000 + 1316029
    6   com.apple.iTunes                        0x003c4807 0x1000 + 3946503
    7   com.apple.iTunes                        0x0015713b 0x1000 + 1401147
    8   com.apple.CoreFoundation                0x93553dd2 __CFRunLoopDoObservers + 1186
    9   com.apple.CoreFoundation                0x9350ff42 __CFRunLoopRun + 1154
    10  com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    11  com.apple.CoreFoundation                0x9350f1f1 CFRunLoopRunInMode + 97
    12  com.apple.HIToolbox                     0x98a06e04 RunCurrentEventLoopInMode + 392
    13  com.apple.HIToolbox                     0x98a06bb9 ReceiveNextEventCommon + 354
    14  com.apple.HIToolbox                     0x98a06a3e BlockUntilNextEventMatchingListInMode + 81
    15  com.apple.AppKit                        0x99ddc595 _DPSNextEvent + 847
    16  com.apple.AppKit                        0x99ddbdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    17  com.apple.AppKit                        0x99d9e1f3 -[NSApplication run] + 821
    18  com.apple.iTunes                        0x00004c5e 0x1000 + 15454
    19  com.apple.iTunes                        0x00004ac9 0x1000 + 15049
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x905a7382 kevent + 10
    1   libSystem.B.dylib                       0x905a7a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x905a6f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x905a6cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x905a6781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x905a65c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.DVCPROHDMuxer                 0x16c4c98f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x905aeaa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x905ae75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x905b03f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000b5bb 0x1000 + 42427
    4   com.apple.iTunes                        0x00021b57 0x1000 + 133975
    5   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0003fc4c 0x1000 + 257100
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   fm.last.iTunes Scrobbler                0x192c1e20 IPodDetector::threadEntry(void*) + 1052
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x905aeaa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x905ae75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x905b03f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000b5bb 0x1000 + 42427
    4   com.apple.iTunes                        0x0000b4d2 0x1000 + 42194
    5   com.apple.iTunes                        0x0000b355 0x1000 + 41813
    6   com.apple.iTunes                        0x0091a377 0x1000 + 9540471
    7   com.apple.iTunes                        0x0091a3a1 0x1000 + 9540513
    8   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    9   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    10  libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.iTunes                        0x0013dded 0x1000 + 1297901
    3   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    4   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 9:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x9059fac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x9354fc53 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    3   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x905a6412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x905a69a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x905a65c6 start_wqthread + 30
    Thread 13 Crashed:
    0   libSystem.B.dylib                       0x90583cb0 strlen + 16
    1   com.apple.iTunes                        0x0001e5f4 0x1000 + 120308
    2   com.apple.iTunes                        0x0047fb04 0x1000 + 4713220
    3   com.apple.iTunes                        0x00481a7f 0x1000 + 4721279
    4   com.apple.iTunes                        0x00481d40 0x1000 + 4721984
    5   com.apple.iTunes                        0x00041085 0x1000 + 262277
    6   com.apple.iTunes                        0x00040cc4 0x1000 + 261316
    7   com.apple.iTunes                        0x0047fd3e 0x1000 + 4713790
    8   com.apple.iTunes                        0x0038ad7c 0x1000 + 3710332
    9   com.apple.iTunes                        0x0013de21 0x1000 + 1297953
    10  libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    11  libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 13 crashed with X86 Thread State (32-bit):
      eax: 0xffffffff  ebx: 0x00000000  ecx: 0x00000000  edx: 0x00000000
      edi: 0x1e297020  esi: 0xb6946188  ebp: 0xb6945ec8  esp: 0xb6945eac
       ss: 0x0000001f  efl: 0x00010286  eip: 0x90583cb0   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -   0xf84fd7  com.apple.iTunes 10.5 (10.5) <CF368726-AFEA-797C-DB5B-64E35ABB00E7> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x11cb000 -  0x1246fef  com.apple.iTunes.iPodUpdater 10.4 (10.4) <8FAA906B-A61D-912A-E534-29D094FB180A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x128b000 -  0x12b0ff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x12d8000 -  0x12ddff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x12e3000 -  0x1506ff7 +libgnsdk_dsp.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <F33A74F3-6232-4933-18EB-3F3251CBFFCA> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.3.dylib
    0x1521000 -  0x15ebfe7 +libgnsdk_sdkmanager.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <DFAA35B6-6424-5400-4AE8-30C7121BEEB0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.3.dylib
    0x1602000 -  0x1644fe7 +libgnsdk_submit.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <8B86BE3D-0BD6-853C-53AE-596073375997> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.3.dylib
    0x1649000 -  0x1669fe7 +libgnsdk_musicid.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <E6DBB1B3-0785-5066-02DB-16BC338656FE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.3.dylib
    0x1676000 -  0x16bbff7  com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
    0x16da000 -  0x1a45ff3  com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
    0x1aaa000 -  0x1deafeb  com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
    0x13500000 - 0x137ffff7  com.apple.CoreFP 2.0.35 (2.0.35) <C8DA8AA0-1A9F-E808-EED4-626B819ECBDB> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x146b7000 - 0x153f7fe7  com.apple.CoreFP1 1.13.35 (1.13.35) <CDB58308-9549-CABD-19E6-8AEBEA32A98B> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
    0x1641a000 - 0x1641ffff  com.apple.iokit.SCSITaskLib 2.6.8 (2.6.8) <1C9D26A0-F8FE-D4F7-93B6-CB7527163A70> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
    0x16429000 - 0x16431ff7  com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/iPodSync
    0x165ac000 - 0x165adff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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