ITunes locks up when I try to add to a playlist

I'm using iTunes 11.0.4.4 on Windows 7 SP1 64-bit. Until this version, I have had no trouble with playlists, but after I downloaded this version, I can't edit one particular playlist. When I press the Add button, it thinks a while and then iTunes announces that it has had a problem and has to shut down. I've tried it in Safe Mode as well, with the same result. The playlist is very large (9000+ songs), and I assume that's at least part of the problem since the smaller ones don't have the same issue. However, even the large one did not cause a problem until this version. Can anybody help?

Did you get a suitable answer? I am having the exact same problem. I have been using iTunes for years and suddenly I began having this problem. I noticed it first with videos but it also happens with music. A movie will play for about 4-5 sec and then lock up. The spinning time thing comes on. If I wait long enough, it will finally go away and the movie will play, although often with jerks. I removed and reinstalled iTunes. That did not help. Then I removed everything from iTunes and built a new library. That did not help either. I can play any of these same files from Quicktime without a hitch. In fact, that is what I do now to play a movie. I use iTunes to find a movie, then use the Command-R to show it in the finder, then load it in Quicktime. So it is not the files or the hard drive. It is iTunes.

Similar Messages

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

cujoftw wrote:
wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
No, you can easily migrate your entire library from one working compter to another.
If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
tt2

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

Since I updated iTunes locks up when I try to sync.

I have an old 5th Gen iPod classic and made the mistake of updating iTunes. Now when I try to sync iTunes
totally freezes...I can't even end task it and have to cut power to close it. It is obviously a problem with the iTunes
software since the ipod still plays fine. I just can't load any more music on it and Apple ***** for support. Last time
I buy one of these. Anyways, does anyone know where to get older iTunes Software?

Hi,
The only way to gat an older copy of iTunes is through a third party site. Try to Google some. Hope this helps.
xxmitchxx90

My itunes stops working when i try to add a music file to the library. how do i fix this?

when I open iTunes and try to add a music file to my library from my computer, I slecet the song and click open and then it just comes up with the error message saying that iTunes has stopped woking and closes the program... ive tried everything- uninstalling and reinstalling the program and even disabling my antivirus software. I have no other ideas about how to fix this?

If you are still having this problem, the fix below takes care of it. It was posted in another conversation by Sony Singh. I did it, rebooted, and all works!!
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Hope this helps or you've already done the fix, especially since you posted in October.

TS1717 itunes continually crashes when I try to add a song to ipod playlist from itunes library.

Since I've updated to itunes 10 recently, itunes crashes everytime I try to add a song from my library into an ipod playlist. This has never happened before and seems to be related to the recent update. Please advise.

Start by updating iTunes, you can download it from here -> http://www.apple.com/itunes/download/
If that doesn't do it, try the suggestions in this Apple doc -> iTunes: Troubleshooting issues with third-party iTunes plug-ins

Palm TX locks up when I try to add a new contact...

I'm not sure if this is the right area for this, but...
I can view the two contacts that Palm put in there, but ever time I try to add a new contact, a screen comes up with a last name, first name and picture option... but I cannot select anything, I cannot type anything, and the hard buttons do nothing. All I can do is to hit the reset button on the back. Help?
Post relates to: Palm TX

Is this a new TX? Did you upgrade from another Palm device, and if so, did you follow Palm's guide exactly as instructed?
As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
Best method is to first make a complete backup of your unit to your SD card using the free "NVBackup" (available from http://www.freewarepalm.com) After the backup is complete, Hard Reset the unit, then test to see if full functionality returns.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
DO NOT HOTSYNC YET! Test the unit before reinstalling any software. If the unit works correctly, your problem is being caused by a "drug interaction" of software - maybe one rogue program, or a combination of several. You'll have to reinstall the third-party programs one or a few at a time to find the problem one. To avoid re-installing a software issue, rename your /Backup directory in your Palm folder (on a PC it's found here: C/Program Files/Palm(One)/"your HotSync ID name truncated"/Backup) to something like "/BackupOLD". Now perform the HotSync, choose your HotSync name you've been using, and all your PIM data will return, but not the third-party programs. Test for functionality again. If all is good, start installing the old programs from your /BackupOLD directory one (or a few if brave) at a time.
If the unit does not work after a Hard Reset is performed correctly, then it may be Hardware-related. (If it's a connection problem via either BlueTooth or Wifi, be sure nothing has changed on the unit you're trying to connect to!)
Hope this has helped,
Wyrenut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

ITunes locks up when i try to import the CD

when i input a CD to import the music, itunes locks up..

Why not put a CD in the drive, iTunes > Help >Run CD diagnostics
Then post the results here.

ITunes Locks up when I try to play a video

I have purchased a few TV shows from the iTMS. Historically they have worked fine. I rented a movie a couple of days ago. I went to watch it and iTunes locked up after playing about 2 seconds of audio.
I have done the following trying to fix the problem but so far nothing has worked:
1) I upgraded iTunes/Quicktime... as indeed there was an update available - Tried to play video again... it locked up... and had to terminate program.
2) I deauthorized all computers... and the problem computer... and then reauthorized the problem computer - Tried to play video again... and it locked up the computer
3) Playing all video content I've purchased/rented locks up iTunes.
So, I'd like to get this fixed. I have "23 hours" left to watch the movie I rented... but I can't watch it.

Did you get a suitable answer? I am having the exact same problem. I have been using iTunes for years and suddenly I began having this problem. I noticed it first with videos but it also happens with music. A movie will play for about 4-5 sec and then lock up. The spinning time thing comes on. If I wait long enough, it will finally go away and the movie will play, although often with jerks. I removed and reinstalled iTunes. That did not help. Then I removed everything from iTunes and built a new library. That did not help either. I can play any of these same files from Quicktime without a hitch. In fact, that is what I do now to play a movie. I use iTunes to find a movie, then use the Command-R to show it in the finder, then load it in Quicktime. So it is not the files or the hard drive. It is iTunes.

ITunes locks up when I try to update or restore iPod from iTunes 7

I have tried several times to update my iPod to version 1.2 using the new iTunes 7 interface - the one click "easy" option. Everytime I do I get nowhere - iTunes 7 locks up and that's it. I thought I'd try to restore the iPod and start from there. Same thing happens, though; it locks up and I'm done. I get no error messages.
Based on many posts I've read, I'm not sure it's a good idea to even upgrade to version 1.2.
Anyone else having this issue? Any advice?
Thanks!

I am posting a possible solution to all these problems I and so many of you have said you've experienced. I think I had two things working against me:
1) I did not have a 2.0 USB port when trying to update my ipod to version 1.2. I think this effected the connection and iTunes ability to recognize my iPod.
Anyway, I put in a new USB 2.0 card in my computer, giving me new ports off the mother board, and my connection and update worked.
2) I was not giving it enough time. After I installed the USB card and everything I tried to update my iPod a couple of times, but still had a long slow stall that I did not wait through. I kept at it though and a few days later I set it up to update and left to go out to dinner. Hours late I came back and found things different. I used windows to disconnect my iPod and then noticed a dark "working" bar on my iPod. It was finally updating the device. I waited a while unitl it was finished and then diconnected and ever since then I've got version 1.2 on the iPod and things are working better.
So, my advice: check your USB ports and then give it a few hours.
I really hope this works for you. I worked on this problem for two months and I'm so glad it finally came through. I wish Apple would post some more resolutions that are better than mine.
Good luck,
Galahad

Itunes keeps closing when I try to add a file to library

I am trying to add files to the library, but each time, iTunes pops a message saying it must close.

My new 80GB iPod is doing the same thing. I can't click on anything other than the summary, or iTunes crashes. This happens most of the time, but not quite every time, which makes things even more mysterious. When I do manage to click on something other than the summary, all of the songs under the iPod are grayed out, and it won't let me manually manage them, even though I have that option selected. This has been happening on an eMac running 10.4 with iTunes 7.0.2. When I tried with my dad's powerbook, it didn't happen (also 10.4 with iTunes 7.0.2), but I only tried it once.

ITunes shuts down when I try to add a file to my libray

I click on the file menu then add file to libray and the poof iTunes disappears.......

Log Name:      Application
Source:        Application Error
Date:          2/10/2012 3:24:07 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Tiffany-HP
Description:
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
Exception code: 0xc0000005
Fault offset: 0x002d12b5
Faulting process id: 0x1dfc
Faulting application start time: 0x01cce842ab287cd7
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Windows\system32\QuickTime.qts
Report Id: f1f08af8-5435-11e1-8803-b88ca4be16ac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-10T22:24:07.000000000Z" />
    <EventRecordID>22752</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Tiffany-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>Photoshop.exe</Data>
    <Data>12.0.4.0</Data>
    <Data>4d9d8cbc</Data>
    <Data>QuickTime.qts</Data>
    <Data>5.0.2.15</Data>
    <Data>3b313300</Data>
    <Data>c0000005</Data>
    <Data>002d12b5</Data>
    <Data>1dfc</Data>
    <Data>01cce842ab287cd7</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe</Data>
    <Data>C:\Windows\system32\QuickTime.qts</Data>
    <Data>f1f08af8-5435-11e1-8803-b88ca4be16ac</Data>
</EventData>
</Event>

When I try to make a new playlist, it doesnt allow me to click it. It goes grey.

Hello, i want to make a CD but 1.) the CD will not show up in itunes & 2.) when i try to make a new playlist for the CD, it will not allow me to click it. The option "new playlist" is grey.

For playlists to be available in the cloud they can not reference other playlists or contain content that is ineligible for iTM.

Help, used ipod will lock up mitunes when I try to add songs from library will stop after 20-30- songs How do I fix this?

Help, used ipod will lock up mitunes when I try to add songs from library will stop after 20-30- songs How do I fix this?

Need more info to be of any assistance
Which version of iTunes are you using?
What is the iPod Software version as shown in the iTunes summary page?
Which model of iPod classic are you using?

I have all my music on my external hard drive when I try to add it to iTunes it is automatically added to my MacBook Pro's hard drive. How do I stop this from happening? I just want the music to stay on the external hard drive. Thanks!

I have all my music on my external hard drive when I try to add it to iTunes it is automatically added to my MacBook Pro's hard drive. How do I stop this from happening? I just want the music to stay on the external hard drive. Thanks!

This is true of course, but doesn't cover the situation where some files are in the iTunes Media folder and others are on an external drive. In my case I keep my music in the Media folder and all my films on an external drive (there are too many to have on the internal drive). In iTunes 11, and before, it was easy to add those external files by holding down the alt/opt key while dragging to the sidebar. In iTunes 12 this is no longer possible. There are several workarounds: use TuneSpan to move the file after it's been added; delete the file from the Media folder and empty the trash then use iTunes Get Info which will report the file is missing and allow you to locate it; constantly switch the Add to iTunes toggle on and off as required. All of these require a lot more work than just holding down the alt/opt key while adding.
It constantly gets harder.

ITunes locks up when I try to add to a playlist

Similar Messages

Maybe you are looking for