Itunes logo on screen
Hi, my tv screen shows only the Itunes logo linked with a cable to an apple tv. But i cannot do anything else. I Have restarted all but nothing. Thanks for your help
You need to restore your Apple TV.
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Similar Messages
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This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.iOS: Unable to update or restore
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Tried to update software now phone has itunes logo on screen and ont do anything
got mesage asking to update software now phone has itunes logo on screen and wont do any thing else on i tunes say device not found
http://support.apple.com/kb/HT1808
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I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
Macbook Air - OS X version 10.7.5
Macbook Pro - OS X Yosemite
2 PCs running Windows 7 Professional
iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
The phone is now stuck on the red iTunes logo screen:
How can I get it out of this mode?
I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds. I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode. Nothing seems to fix it.
If anyone has any suggestions, please let me know.i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
How to get connect to itunes logo off screen without restoring it
I have an iphone and last night I tried to update it. When I woke up it had a connect to itunes logo on the screen. I tried turning it on and off again, but that didn't work. I would try to restore it but I have never connected my iphone to itunes so it won't recognize it and none of my music or apps or photos are backed up. Is there any way to get the connect to itunes logo off the screen without restoring it so I can just go back to using my phone? Thanks!
You should back up your phone on a regular basis. That way you will avoid headaches like the one now.
Your iPhone is in recovery mode. I belive there is not option but to restore it.
If you have Widows computer:
http://support.apple.com/kb/TS1538
A Mac:
http://support.apple.com/kb/TS1591 -
I bought a used ipod touch and my computer recognizes the camera, but it doesn't show the ipod connected? The screen on the ipod shows the cord with an arrow pointing to itunes logo and thats it?
Then you have not entered Recovery Mode...
Try again... Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
AmandaFBarr79 wrote:
I bought a used ipod ...
If the Device has been Modified... the above instructions may not work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
I previously had an iPhone 4 which has since been put away in a drawer now that I have an iPhone 5. I would like to give my iphone 4 to someone else to use but could not remember my passcode - have tried a few times (I believe I have one more try before it gets disabled - so I have stopped trying). Read somewhere that you can just restore your phone which works for me as I wanted to clear it anyway. When I connect my phone to itunes and clicked on restore it said update and restore which I clicked on and left it to do its work. However, a while later an error code popped up saying that it could not update or back up the phone as the phone was locked . Now my phone just has the itunes logo on it but when I connect the phone to the computer and I manually open itunes, my phone is not recognised.
What can I do? Please help!!!Hi Shelley1284,
If you are having issues restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
Iphone locked up while updating to i0S6 will only show itunes logo on screen w/ usb
my iphone has locked up and will only show the itunes logo with a usb port and an arrow ? Have rebooted both the iphone and the computer with no change.
Try restoring it if iTunes recognizes it.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
i was doing the software update to my iphone 4s and my phone died. i pluged it in and when it turned on after the white apple the screen showes the blue itunes logo over the word itunes over an image of a charger. i tried reseting my phone. i cant figure out how to get past this point
See Here > http://support.apple.com/kb/HT1808
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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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i got the iphone 5 today and plugged it into my laptop to look on itunes and buy some apps. i done this and disconnected my phone from my laptop however the screen is just coming up with a usb cable pointing to an itunes logo and wont go off? iv tried everything and it wont go back to the orginal home screen, just keeps coming up with the usb cable pointing to the itunes logo. please can some one give me advise as iv only just got it today
it has been into recovery mode. connecting to itunes will solve your problem. if it didnt work connect it itunes and restore your iphone.
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Trying to get the ipad to open after doing a software update. I only get the itunes logo with an arrow pointing toward it and a lock symbol with a line going down towards the screen button. Any suggestions to get this to open?
You are in Recovery Mode. Follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097
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