ITunes loses ALL infomation
Every now and again my iTunes loses all infomation, this isnt a huge problem as i can just import it all again, it's just starting to get very annoying. Anyone know what could be wrong/how to fix it?
Thanks
Billfred51
Welcome to AD!
Vaio users worldwide have been seeing this problem. Some Sony software causes a conflict with iTunes. You need to set the Sony Content Folder Watcher to leave the iTunes folder alone.
Looks like Sony may have put out an update for that in Asia:
http://www.sony-asia.com/support/faq/300917/productcategory/itpersonalcomputer
Contact Sony to see if they have a UK update.
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Downloading updates to iTunes loses all informatoin
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I have opened itunes today to find the there is the exclamation sign next to certain songs in my library. I have looked in my external hard drive and all the files are there. The thing I noticed is that all the ones 'missing' are mpeg4 files.
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The update this morning hasn't changed this problem, and I have so many files (about 60GB of my 170GB library) affected by this that it would take forever to go through them all, re-adding them to the library.
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Installing Itunes loses all my cd drives
Just got an Ipod shuffle. Installed ITunes on my PC (windows XP Home edition). It complains that there is another cd burning software installed on my pc, and XP can no longer find my DVD rom drive or my CDRW drive. The drivers for these are still on the system but with an 41 error (drives not attached). Tried uninstalling ITunes, looking for new hardware to re-find my drives but no good. Help please.
http://docs.info.apple.com/article.html?artnum=300448-Heres a start.
This happens on certain PC's. I dont know if you care to know the ins and outs of why this sometimes happens, but here is why and how to fix it. an application (such as Roxio, Nero, iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
the thing to do to reclaim your optical drives is located in your registry here:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
You'll want to have that open, and a mini-window of the following:
START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
This should start a new Found New Hardware cycle, and.... poof!... your drives should be back to normal.
Let me know how it goes.
Good Luck,
Rachyl -
I did a backup on my iPod touch last night and it said it worked...I wanted to make sure my 1100 pictures and videos, mostly of my son, were safe since we rarely use the iPod touch anymore since we bought an iPad...I can't find them or I have no idea how to access them...I do not have a MAC...I have an HP computer with windows...
Now when I try to use my iTunes a message comes up that says my iPod is on recovery mode and has to do a restore to use my iTunes again...so when u click on that it states that pushing that button will restore my iPod touch to its factory settings...which means I will lose all my data...which I CANNOT do bc the videos of my son are some of his first words, first giggles, etc.
Now my iPod is stuck on a screen with a picture of a USB cord and an iTunes icon... and holding the power and push buttons down at the same time does nothing except bring up the apple icon for a moment and then it goes right back to the USB and iTunes icon
When I called Apple they said in order to talk to tech support I had to pay a fee of 19 dollars...which I think is kind of crap...I paid over 300 dollars for this and all I want is somebody to help me access my pics...I have done nothing wrong...this iPod was never dropped and never broke...I did the backup like I was supposed to and now I have an IPod touch that does nothing, and if my library of pics and videos are on my computer, I have no clue where or how to view them or back them up onto DVD....
I'm very upset and frustrated...please help!!!You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
Anybody else having a problem saying "new itunes library"? this happened out of the blue, and i have tried numerous things, but i can not get into my itunes at all.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
So my home computer decided to quit... I am trying to start using my work computer more now. I have itunes with a library of only 150 songs. My iphone has over 550 songs. Even after I sync my phone to my new computer and mark items purchased to be sync it doesn't increase on itunes. I know I've purchased songs on my iphone so that is my first problem...
Next, at home I copied CDs onto itunes which I sync'd onto my iphone. Am I right that I will lose all these songs now when I update my software?
To summarize:
I have no way to back up songs that were not purchased on itunes?
How do I sync my iphone purchases into itunes correctly (since it isn't working now)
Will I lose content from my iphone, if it doesn't show up on itunes before I update my software to 5.0?
Am I making sense?iOS 6.1.3 Software Update
iOS: How to update your iPhone, iPad, or iPod touch
Since your updating from iOS 4 to iOS 6, you will most likely lose your songs, but if songs were purchased from iTunes, you can try this:
Downloading past purchases from App Store, iBookstore, and iTunes Store
You can redownload from iTunes on your iTouch, if running iOS 5 or better. -
how can I get my music in my itunes library on my ipad? If I sync the itunes library will I lose all my apps on my ipad?
Media was moved via external hard disk, and I think I moved the iTunes Media folder after consolidating it.
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Okay, while I was updating my ipod an unknown error occured. Now It's telling me I need to connect it to itunes, even though it's plugged in already. And when It does connect it shows up as a generic "ipod". It doesn't even show my ipod anymore. And it wants me to restore it. It said something around the lines of "restore ipod so it can connect to itunes." Isn't that going to delete all my pictures and stuff? I don't think it saved the reboot from when it was updating!I just want all my settings and stuff back! I don't want to lose all my stuff especially my 2,000 pictures on there! Ugh! Help!
Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.
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when i go to open up itunes this message appears "This copy if itunes is corrupted or not installed properly" If i remove itunes will i lose all my bac ups?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
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Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed? I do not think it has been synced with a computer before.
Disabled
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Otherwise y will have to restore and thus erase the iPod
You can restore from backup
If not in backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. I have authorized this new computer so I don't know what the problem is. I can't get on my old computer with my itunes account because the computer is broken. Not sure what to do
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
I have an old IPID touch and just bought a anew Nano. If I downoload the latest version of Itunes for my Nano, will I lose all of my osns stored in my old version of Itunes and can I still use my Touch (with my current songs on it) with the new version of Itunes? In the past when I downloaded a new version, I lost my songs on my Touch. Thank you for any help any one might offer.
i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck -
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
frank_o_s wrote:
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
He needs to have his own account, the sooner the better.
As for content, non-protected songs can simply be copied to his own new library, and he can use them. As for protected content and apps, anything he still wants will have to be replaced. -
Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID. Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted. Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll).
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