Itunes loses song information

I update all the song tag information using windows explorer and then drag and drop into itunes 11.  The song information e.g. artist, title, comments, do not show for all songs.  Itunes intermittently grabs some information and not other data from the song tags.  Additionally, I make changes to the song data in itunes 11 and randomly the information is lost over the course of a month. What is the problem?  This is quite frustrating as other programs show the information correctly, as through Windows media player, but itunes does not.  This has been a recurring problem over the last 10 years with itunes and seems to be linked with upgrades.

Hi,
iTunes Match uses the sound footprint of the track to be matched or uploaded. So it is not essential that you have complete metadata info. If the music has been sourced from commercial discs, you are likely to get a match if it is in iTunes. One thing match will not do is update any missing metadata.
There are apps available that can help complete missing data. I have no personal experience of such apps - maybe someone else can point you in the right direction.
Jim

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