Itunes loses wifi connection and i cannot sync

itunes loses connection to wifi and i cannot sync via wifi?

This has worked for other people
Connect device by USB cable
On Summary Page scroll down to option section and untic sync with wifi
Click Apply and sync device
re select Wifi option
re sync
Disconnect from USB and the device should stay visible in the left hand column.

Similar Messages

  • My iphone5 freezes my iTunes v11 when connected and I cannot sync or do anything. I have reinstalled iTunes, tried different USB ports, ran diagnostics and said phone not recognised. Please help as have wasted nearly a day and a half trying to sort!

    My iphone5 freezes my iTunes v11 when connected and I cannot sync or do anything. I have reinstalled iTunes, tried different USB ports, ran diagnostics and said phone not recognised. Please help as have wasted nearly a day and a half trying to sort and at wits end!

    To double check you tried everything http://support.apple.com/kb/TS1538

  • My iphone will not show as my iphone anymore it just shows up in itunes as apple iphone and i cannot sync anything to it

    my iphone will no longer register as a my iphone on my itunes account it just shows up as apple iphone and i cannot sync anything to it, im using the latest version of windows computer

    Device not detected in iTunes for Windows

  • When my daughter connects to our home wifi she has to be within 5 feet of the modem, once she moves upstairs she loses wifi connection and then when choosing the network, it can't find our wifi network?

    When my daughter tries to connect to our home wifi, she has to be in the basement within 5 feet of our modem.  Once she comes upstairs she loses the connection.  All of our other devices connect to the wifi on all levels of our house, including her Dad who also got an iphone 4 and her ipod works as well as her brother's ipod and my blackberry.  I have tried resetting the network settings to no avail. I have already had our modem rebooted through our internet provider so I know the signal is good (as well as all other devices connect to wifi) I am losing sleep over this and she is quite frustrated so any help would be appreciated.  I'm starting to wonder if it's a defect in her phone???

    Is her iPhone in a case by any chance?  If so, remove the case and try again.  How does her iPhone work in free Wi-Fi locations?
    Try resetting the iPhone...
    Press and hold the Home and On/Off buttons simultaneously until you see the Apple logo, then release.  This may take up to 10 seconds.  This is the equivalent of a re-boot and you will not lose any data.
    If none of the above work take it to an Apple store or AASP for evaluation.  She will not be charged folr this and they will suggest a solution if there is a fault.

  • Itunes does not start and i cannot sync my iphone 4

    I have installed Itunes 10.1.1.4 on my computer running Windows XP but it does not start. This prevent me to sync my new iphone 4.
    Previously I had other versions of itunes on the computer and sometimes the same problem happened.
    I did a search on Apple support and I followed the instructions (itunes disinstallation and reinstallation) but it didn't work.
    I tried also to disable all the startup app but itunes using msconfig (as again suggested by apple) but it din't work as well.
    Somewhere on internet I found that Bonjour could create the problem: using services.msc I disabled it but it din't work as well.
    I would appreciate very much if someone could help me.
    Thanks in advance.
    Regards
    Giovanni

    Hello tomcat.vdm,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Best of luck,
    Mario

  • Itunes loses wifi connection with iphone4, itunes loses wifi connection with iphone4.

    How can i reconnect the two with the USB cable?

    I meant to write: How can I reconnect the two wirelessly when the iPhone has dropped its connection to iTunes?

  • Ipad mini freezes, loses wifi connectivity and loses touch response since IOS8. Reset has cured NOTHING.

    IS it true all these issues will not be fixed till the 20th?? My ipad2 wont work at all! This is a disaster like nothing i have encountered before and it has cost me dearly in lost business.

    Hi ..
    Sorry you're having so many problems with Wi-Fi on your iPad.
    "IS it true all these issues will not be fixed till the 20th??"
    Not sure where you got that information but not everyone is having issues with Wi-Fi on iOS 8. Mine is working fine.
    You mentioned a reset. Which one did you try that didn't work?
    Tap Settings > General > Reset > Reset Network Settings
    You may have to re enter your Wi-Fi password.
    If nothing above has helped, try here >  iOS: Troubleshooting Wi-Fi networks and connections

  • Updated to 6.2.1 and now continuously losing wifi connection and iMessage/FaceTime trouble

    I recently updated to 6.2.1 and now I constantly lose wifi connection and I am unable to FaceTime or iMessage the majority of the time... Anyone else experiencing this? Any suggestions?

    My error yes 6.1.2... I don't believe I have ever backed it up... Lesson learned on that!, and as I tried to reply lost Internet connection yet again!

  • I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

    I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

    Reset everything.. did you do this?
    Tap Settings / General / Reset / Reset Network Settings
    If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
    Re sync your apps 5 at a time, then test the iPad.

  • HT201253 iPhone 5s is not recognized by iTunes - when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync.  Any advice?

    when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync.  Any advice?

    Howdy AndieKanaras,
    It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
    If you don't see your connected device in iTunes for Mac
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Ipod touch -cannot connect to itunes store:wifi  connection works, tried reset and still have problem, submitted request for help to apple and they pointed me to a bunch of articles that were of no help, already had tried so I wrote to them, Help

    cannot connect to itunes store
    wifi works and confirmed by accessing google & ew.com
    tried reset and removed everything from ipod
    still receive error cannot connect to itunes store
    did google search and could not find a solution.  found other's also asking for help
    sent request to apple and received response with list of articles.  already tried these and still don't have answer.  inluded ipod model and serial number (ma62ll / 9c740wffw4n) thinking this might help them provide a specific solution.
    version: 1.1.5 (4b1)
    help,  i want to connect to itunes,

    Try:
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

  • I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

    I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

    wesb
    What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
    Let us go through the typical drill so as to take nothing for granted.
    1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
    school or company network?
    2. Are you running the program as Administrator and is there any "domain" account involved?
    3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
    4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
    Let us start by ruling in or out any of the above, and then we can decide what next.
    Any questions or need clarification, please do not hesitate to ask.
    Thank you.
    ATR

  • HT201407 I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to i

    I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to iTunes to activate it, or try again in a few minutes.

    Where exactly did you get this phone?
    Do you have a SIM in the phone?
    There are 2 primary causes for this.
    Either you don't have a SIM in the phone, which is REQUIRED to activate it, or the phone was hacked to unlock it.

  • ITunes on my iMac seems to think my iPhone is connected and tries to sync even even when it is not.

    iTunes on my iMac seems to think my wife's iPhone is connected and tries to sync even even when it is not.  This has been going on for a couple of years now and I am finally trying to stop it. I launch iTunes manually to sync any number of devices we have in the household and, at least every third time I launch iTunes, it pops up my wife's iPhone and start spinning around as if it is connected and syncing but it is not.  This happened to me today when my wife and her iPhone were not even in the house or even the same city for that matter!  Oddly, she recently (finally) upgraded from an iPhone 3 to a 5 assuming that would finally stop it but it just kept on happening.  Anyone have any idea how to stop this?  Thanks!
    - Matt

    You might start with:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    If the above reveals nothing helpful, then create a new user account. Log out of your account and log into the new account. Do the problems cease?

  • Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

    Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
    ~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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