ITunes lost library. now can't install iTunes at all!!??
I have iTunes on a iMac running the latest of everything. A year or more ago I transferred the iTunes library to an external drive and marked it on my start up drive with an alias. Worked great until today. I turned on iTunes and no music at all! I checked and it is still on the hard drive and the advanced prefernces shows it still pointing to the other hard drive. I tried everything I could find on the Apple support pages and this list and others and nothing works. I finally trashed iTunes and everything connected to it on the start up drive. I downloaded iTunes 6.0.4 and tried installing it. I get to the install button, click on it and it says - "You cannot continue. There is nothing to install". On customize install all options are greyed out and the word 'skip' is in the next column. iTunes shows 0 bytes! Easy install will not work either.
I finally connected the hard drive to my powerbook and confirmed the music is still there but I lost all playlists and folders.
I called Apple support but they want $49 to help isolate the problem with no guarantee they can fix it.
Anyone out there able to help?
Thanks, Mike
iMac Mac OS X (10.4.6) External harddrive not showing on About this Mac though is accesible on desk top
Mike,
The song locations, playlists, ratings and Date Added are all stored in the 'iTunes Library' file. (more info here).
It appears to me, the file got corrupted or missing.
If the file got corrupted, you should have gotten a message about a 'damaged library file' or something like that.
The one you now have is empty and contains no data. You might take a look in the 'Previous iTunes Libraries' folder inside the iTunes folder.
If there are still older versions available, use the most recent one, rename it to 'iTunes Library' and put it in the iTunes folder, replacing the one just created.
That might bring most contents back.
Working with an alias might complicate the restoring process. I'm not enthousiast about those. I prefer creating symlinks. They seem to be more stable with OS X.
To bring back the remainder, drag and drop the 'iTunes Music' alias on the library window in iTunes. I'm not sure if this will work with aliases, but it could add the possible missing contents to the library.
If no other library files are found, I'm afraid you have to start from scratch.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.4.6) Several ext. HD (backup and data)
Similar Messages
-
Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.
OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates?
yes you need the updates and patches.
Only some of the drivers that Windows will automatically install at times
and always make sure to insure it is using restore points
do all the maintenance andsuch as normal
use MS Security Essentials for AV is really top notch
Clean disk space
Use WinClone new program to inisure you have a restore image -
i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates? does hot fix of microsoft i.e, " support.microsoft.com/kb/979491" helps in stop freezing in dual boot mechanism?
Windows has a software updater built into Windows and when you install the Boot Camp drivers then it will install an Apple software updater also. I believe Windows is set to automatically download and install your updates as does the Apple software Updater. They both will update the individual files it needs to periodically.
"Microsoft updates" and "Windows updates" are basically the same thing in Windows. Are you talking about the "Windows support software" when downloading from Boot Camp Assistant? Apple installs a software updater for it's Boot Camp drivers in Windows 7 so you can do it manually or automatically.
The "Hot Fix" your referring to is only for certain motherboards built from other Windows only computer manufacturers and does NOT pertain to any Apple computers.
If you have a problem with your computer then it's best to ask a specific question so we can help better. -
I errase safari icon, now can't acces internet at all, please help
I errase safari icon, now can't acces internet at all, please help
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Troubleshooting advice can depend on that information. -
If I buy Lion from apps store can I install it on all the Macs I own?
If I buy Lion from apps store can I install it on all the Macs I own?
Yes. Each one needs to have Snow Leopard 10.6.8 installed in order to re-download from the App Store unless you make your own USB flash drive installer:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion. -
I downloaded new Firefox but now can't open Firefox at all. It says it is not supported on my system. How can I get the earlier version which I deleted?
http://www.mozilla.com/en-US/firefox/4.0/system-requirements/ <br />
Mac
Operating Systems
* Mac OS X 10.5
* Mac OS X 10.6
Recommended Hardware
* Macintosh computer with an Intel x86 processor
* 512 MB of RAM
* 200 MB hard drive space
For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/ -
I've just updated my iPad 2 to iOS 5.1 and now can't open MyWallet where all my secure info and passwords are filed. HELP!
The app hasn't been updated in almost a year, so it may not be compatible with iOS 5 or 5.1. They have next to no support information on their web site, so you may need to email them:
[email protected]
The normal route for a single app that won't launch is to remove and reinstall it, but that would probably lose all your information unless you have it synched to a computer. I'd suggest contacting the developer.
Update: their Twitter feed says that they've had to do a number of updates for iOS 5.1 to fix an issue that was crashing all their apps under 5.1, and have submitted them to Apple. So stay tuned for a while and look for an update.
Regards. -
I have 2 macs, 2 iPhones and am looking to buy an iPad. If I buy an app like pages or angry birds from the app store, can I install it on all of them? Is that legal to authorize all of those devices, I think I get up to 5, so that it would work?
ThanksYou can buy and install on all your IOS devices, and separately buy and install on all OSX devices, so 2 purchases.
-
Hello,
I installed the updates that iTunes has been bugging me to install for a long time now and now I can't access iTunes at all.
Also, my mac is now extremely slow in opening other programs.
I've rebooted the computer twice.
Thanks,Hi thanks i just finished uninstalling itunes, i restarted my computer and then reinstalled itune and now the ipod is being recongnised but i tells me "this ipod can not be used because the apple mobile device is not started"what does this mean?
my ipod is on! -
HDD crash requiring complete reload on new drive, now can't install ID CS5.5 (can't activate)
I've been using a Vista system for the past couple years and had ID CS5.5 installed. A few days ago, my HDD crashed and will not boot. It's gone. So I've installed a new drive, installed Windows 7, and am in the process of reloading my programs. I've had no problem until attempting to load ID CS5.5, which is a full retail version I purchased directly from Adobe by phone about a year ago. It accepts the serial number, but when I select "Next", I get another prompt saying although the serial number is valid, it needs a serial number from a previous version....which I don't have since I didn't have a pervious version....and my copy of CS5.5 is NOT an upgrade version.
I contacted Adobe customer service and got someone in India who obviously didn't understand the issue, and continually pushed to purchase the most recent version....which I DO NOT want to do. All I want to do is use the same CS5.5 I've been using. I ended up having to terminate the conversation.
I then contacted the person who builds my systems, and he said he'd had the same problem several times with Adobe activation involving customer computer crashes. He went on to tell me that I first have to de-activate from the old system, then re-activate on the replacement system. But in my case, the HDD is fried and I'm not able to de-activate my ID CS5.5.
So I'm in a catch-22. I have a perfectly good CS5.5 that I've paid for and now can't use. I feel like I'm being punished because my computer crashed...which wasn't my fault, and it's not like I'm trying to load CS5.5 on a second system. It's simply a replacement system due to the crash.
What can I do?
Thanks
DennyThanks Dov. I hadn't accessed my Adobe account for quite a while, so just did and was reminded that my CS5.5 is in fact an upgrade to CS2 that I'd purchased a long time ago and forgot about it. My fault. I loaded CS5.5 as a trial, so was able to enter the serial number for CS2 as the previous version, and it activated.
But I agree, the person I spoke to should not treat any customer in that manner. Must be working on commission sales...and they were going to charge me for their "Expert help and advice". -
Lost Cd how can i install the c
i bought a Sound blaster li've 5. and i had to format the computer but afterwords was that i notice that i had lost the cd and now i cant install it. any help will be aprecioated thank you all.
You should be able to obtain a replacement CD from CL.
-Dave
[email protected] -
Updated to windows 8.1 now can't install Photoshop Elements 12, HELP PLEASE
I am having such a terrible time getting Photoshop Elements 12 to install on my computer. I've had Dell software support and Adobe support's help but they could only get to the point of JUST the editor being installed. The organizer and the ability to go online never gets installed. After all the files are downloaded and the installation begins a box comes up and wants to uninstall the program. I couldn't get past this part but the software tech got past it. I have spent hours and days trying to get this installed. I've been a big fan of Adobe products but this is the first time I haven't gotten the HELP I need. It has to be a software issue because i've downloaded other programs with no problems. I even went out and brought an external cd/dvd burner and tried installing from the hard cd only to have the same problem pop up. If it helps, I got the Windows 8.1 update maybe this is the problem. PLEASE PLEASE PLEASE CAN SOMEONE HELP ME!!!
Hi @gsh987 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Notebook and the brightness control on Windows 8.1 not working correctly after an update. I would uninstall all the display adapters that are in the device manager and restart the Notebook. Check to see if if it put an adapter back in , right click on the driver and update.
If that does not help I would uninstall the Graphics drivers restart the Notebook and it should reinstall the correct driver for you.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that need updating.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
Losing the will - Bay 2 1TB Hard Drive can't install Vista AT ALL!
I have a new Mac Pro and installed a Samsung Spinpoint F1 1TB hard drive in bay 2, solely for a Vista install (for editing AVCHD in Sony Vegas) but I cannot under any circumstances, install Vista on any partition, be it the full, halved, any combination at all - you name it, I can't install.
I get as far as the partition screen in Vista and his is where things slip up - I have had the Boot Camp partition (only on a split, never on the single partition) and it just will not let me install. Not under any circumstance.
This is appalling, I have been onto Apple who have escelated it to one of their engineers, he did not have a clue. Way to go.
So, I was wondering if anybody had any ideas or has experienced this?
BTW, I have not tried to install to the OS hard drive yet - don't really want to mess with it.
TIAThere are a number of things you can do, but in every case, you have to delete any FAT partition, create NTFS before you can install. In some cases, a restart from Vista DVD is required before it proceeds.
In one instance, I had to remove the OS X drive, but that may be why some jump to wrong conclusion about drive bays making a difference - they don't.
You got it installed so you must have been at least somewhat successful.
I use Disk Utility to create and format the drive 99% of the time. If you are going to dedicate a drive to Vista, even multiple FAT/NTFS partitions, I would set the partition table (Partition: Options.... in Disk Utility) to Master Boot Record rather than GUID.
Let Windows do all the updates through multiple reboots before you insert the Leopard DVD to add Apple setup.exe services often called "BootCamp drivers."
BootCamp Assistant is unnecessary and I don't think well designed even yet for use on Mac Pro UNLESS you need to install Windows on the same drive as OS X, such as you find on iMac/MacBook series.
Vista DVDs are now available with SP1 already, which is what I would buy today if I was buying Vista.
say "had" because a couple of days down the line when I tried to boot into Vista, I was met with a black screen and flashing cursor.
Any hardware changes? installed drivers?
When you say you looked far and wide... I have been active here and on Mac Pro discussion and Vista issue.
There are also some good threads on MacRumors:
http://forums.macrumors.com/forumdisplay.php?f=1 -
ITunes (upgrade) 10.1.0.64(x64) fails and now can't install iTunes
Hi...need a bit of help here please.
I've been running iTunes fine now for years and due to the 'always seems to work' I even bought an iPhone and iPad, however I'm now stuck.
Last Thursday, the iTunes updater service told me a new version was available, without even thinking about it (as it always seems to work) I said yes...oh dear.
At the end of the installation it wanted to reboot, so I said yes, however after the reboot the iTunes icon wouldn't startup iTunes and complained about a lack permissions. I checked the folder structure and it was true, my account didn't have permissions...in fact no account did other than something called msiserver. So I took over the permission but still nothing.
I then set about uninstalling iTunes (control panel etc) and downloaded the iTunes64 package from Apple. This time it complained about the "Windows installer package. A program required for this install to complete could not be found".
So...pop over to the iTunes forum and seems like I'm not alone. Advice was to uninstall and download 'Revo Uninstaller' and make sure everything is removed. I did this and rebooted. Tried the installation again and received the same message about the Installer Package.
Another '****-up' is that when the installation fails, it doesn't remove everything as it's trying to back out. The Mobile Device, Bonjour and Apple Updater remain.
Any ideas?
ScottI finally got it to work! Whew! Sorry. lol Ok, I went to the support page for iTunes (http://www.apple.com/support/itunes/) and went to the Installing and Removing iTunes bar and clicked on the Uninstalling iTunes sub category. Then, I clicked on this: http://support.apple.com/kb/HT1923. You can choose which article to use depending on your operating system. I followed all the steps then downloaded the newest version of iTunes, and it worked. All of my stuff is back.
Maybe you are looking for
-
When i was waiting for an hour for itunes to grading my 2nd generation ipod touch to a 4.2.1 and it was about done, it suddenly said the network connection timed out and that made the upgrading a fail. Why does it do that? and what does it mean?
-
I got a Cisco Aironet card to replace the Broadcom that uses ndiswrapper. Here is what happens modprobe airo modprobe airo_ca then run iwconfig eth1 (which is my wireless card) no wireless extensions A few places suggested that it is the driver. An
-
Trying To Upgrade Phone - Getting Error Message When I Try To Upgrade to Incredible
I'm trying to upgrade to the incredible on the web site and it comes back with an error message. I tried all other phones and I could select them fine. Thoughts?
-
Problem in installing SAP Web Application Server
Hi, I have downloaded 90 days evaluation copy of "SAP Web Application Java Server 6.40 SP7 for MS SQL Server". I tried to install the same but invain. I am getting the error as : "MDB-05505 Look up in the check table returned no result. ()". The oper
-
Edited/commented on PDF using Adobe Reader iphone 5 and e-mailed to myself so I could review on PC laptop. I opened on laptop and although I could see the comment bubbles, I was not able to open them to see the comments.