ITunes makes DVD drive disappear

I installed iTunes for the first time on my machine after getting an iPod Touch. The next day I discovered my DVD drive icon was missing from the Computer window. I assumed it was because of iTunes since that was the only that had changed. I tried restarting my machine, no good. I uninstalled iTunes and my drive was back. I re-installed and uninstalled several times along with updating the DVD drivers, no difference in the outcome. I would like to be able to use iTunes. Does anyone have any suggestions?
Satellite P105-S6024 running Windows Vista

Satellite P105-S6024
The problem is caused by "filters" in the registry.
   iTunes for Windows: Troubleshooting CD issues caused by device filters
The registry is a dark and dangerous place. It's easy to mess Windows up by making changes in there. If you are not familiar with registry surgery, read about it first. Start here.
What is the registry? - What is Registry Editor? - Back up the registry
Then read in the Help section of Registry Editor (regedit.exe).
Be sure to export keys prior to modifying them.
-Jerry

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