ITunes Match; a waste of time for mobile devices and the impatient

Question

I recently subscribed to itunes match, aside from being able to upgrade a portion of my lower bitrate files, I am extremely dissapointed (as are many others I've read about having the same issues.) 
First, getting all of my music on the server was a nightmare.  I spent way more time then I'd like to admit tricking iTunes into accepting my data.  Quite a bit of my library is in fact available for purchase in the itunes store, but only portions of most of the albums actually matched - the remaining portions had to upload. Fine, I'm okay with that aside from not being able to upgrade albums in their entirety, now I have some tracks at 256, others in the same album at 128 or whatever - I decided to selectively chose alums/tracks that I really cared about or didn't feel like re importing from disc in a few cases.  Fine.. annoying, but not a total deal breaker.
I was finally able to figure out how (without apples help btw.. they didn't know this procedure when I spent an hour or so on the chat, screen sharing with a "specialisdt")  to trick itunes into uploadeing all "waiting" tracks by doing the AAC conversion myself manually and then replacing the compressed data locally with apple lossless files (both m4a files) while retainging the compressed data on the cloud.  fine.. I enjoy trouble shooting and problem solving, I was actually psyched to figure it out and be able to retain my high quality files locally without having doubles or redundant data in an archive elsewhere not within the iTunes data base.  Fine. apple lossless is no wav, aiff, but I can compramise also in order to imbed meta data which wav is not able to do.
What I want is access to my entire library and to be able to either stream songs over wifi or 4g and/or download locally for when I'm off network in the boonies, etc.  *side note: don't anyone tell me this isn't a streaming service and that it only downloads to the device because it in fact does... it's just intollerably slow more often than not.  Now I can deal with that, that is either my cellular provider throttling me, or it's Apple's servers.  I will assume a bit of both.  also, don't tell me that matched content downloads faster then uploaded content.. that's BS, I've run the tests on multiple devices and there is no consitacy to it.. it all depends on the traffic on iCloud servers, wireless towers and size of the file/leanght of track, etc.  Fine.
I've run the speed test, I've rebooted divices.  I've reset/confirmed/adjusted network setting.. I've done most of what I could do on my end as a user.  I can't seemlessly stream data on my unlimmited data plan from at&t from apple.. fine.. I get it.. regarless of my slow streaming issues - it's a first world problem.. whatever, I can deal. 
My biggest gripe is that when I download either matched songs or uploaded content, it's is painfully slow to do so.. it's a waste of time.. manging the library on mobile devices takes forward thought and plenty of patience.. I might as well do this at home tethered to my desktop - convert to 128 to save space and accept my choices and deal with what I have loacally for the time when I'm out and about.   Now whren I buy something from apple over the 4g network or even the edge network,... &*^% downloads lickity split.. *** apple .. fine, it's big business.. I get it.. I for one would have paid 100 bucks a year if this service worked as advertised.. maybe more.,.. it's awesome in  theory, but is not realy for the limelight even still 2 years after the release.. hopefully it'll get better soon...
Now this works great in my home over laptop, apple tv, but over ipad and iphone.. not so much.. actually working fine right now as long as I don't change the track abruptly... figures after this long rant.... once I continue on my day I'm sure it'll go back to being a pain.
I'm going to use it at home, maybe on the run very ocasionally.. I guess that's what Apple thought we'd want, but they have been so misleading with this, and so abscent with trouble shooting an technical support that I've given up.. if I wasn't so in love with thier UI's and hardware (for the most part) I'd walk in time since steve jobs is now gone.
unless you want to wrestle with it for hours and hours, or just want to upgrade your low quality files and bounce.. don't waste your time people.. ^$^$ all that noise
It's too bad Samsung assinated Steve Jobs.. he'd never let this service be released uptil it was ready.   in the future I may have to go to the dark side and get a galaxy tab and smart phone, a Dell.. window vista.. naaaa just kidding.  *** apple.. p,lease sort your ^$%&7 out.
Done and done. 
please fix this Apple, I want to love iTunes match, I really do.

Answer 1

Firstly, this is a user-to-user forum: you're not talking to Apple here.
Just saying it 'doesn't work' doesn't make it possible to offer any cogent suggestion - one would need a lot more detail on what you've tried and what the result have been - including your operating system details. However if the thing is actually faulty - this is rare, it works fine for most people, but it can happen - then plainly you need to contact the people you bought it from, or take it into an Apple Store if you can, and ask for a replacement or repair.