Itunes match and store aren't working

I can't seem to access anything on my iTunes account. First of all, iTunes Match quit working and nothing would work in iCloud. So I turned it off. When I tried to turn it back on, it would just get stuck on "Accessing iTunes Store..." and nothing would happen. I've tried to sign out and back in, same problem. I've read almost every troubleshoot discussion board and nothing has been working for me. I can't even delete iTunes and redownload because it says it's a requirement for Mac.
Does ANYBODY out there know what I'm talking about and KNOW how to fix the issues?? I have a MacBook Pro and a iMac. It works completely fine on my iPhone 5s. HELP!

So you tried this:
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

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What is iTunes Match and how does it work?

What is iTunes Match and how does it work? I have several tunes on my computer that do not show complete. The source of these tunes are from my own CDs.

iTunes match - http://www.apple.com/itunes/itunes-match/ - see FAQ at end too
Basically it looks at the music you have in iTunes. If it sees the equivalent on the iTunes Store site it does nothing, but it makes that copy accessible to you to download. If you have music it doesn't it will upload a version from your computer to the site that only you can access from anywhere online.
In your case if you have incomplete tracks it will not fix them. It does some kind of audio fingerprinting to make sure you aren't just feeding it a bunch of 60s demonstration cuts and trying to get whole tracks back.

Itunes Match and Photo Share not working

Since upgrading to new ios software I am no longer able to connect at all to photo stream. Also, when I try to turn on itunes match, its spinning as if its downloading my music,but its telling me that I have no music in my library. But, my itunes match works on every other device...etc computer iphone. I tried to do a system restore, but I keep getting a message saying updated was not successful. Is anyone else having this problem?

Hey guys,
This is an enormously frustrating issue and I am disappointed that it does not seem like Apple is taking it seriously, much less solving it. I have seen a lot of people desperate to help and I have tried many of the solutions that made sense to me (repair iTunes; create Windows Firewall Exceptions) and ignored the ones that make no sense whatsoever (reboot your Internet gateway; deauthorize your computers). I am on a Windows 7 x64 machine fully patched, single 8 core CPU with 24GB RAM and 6TB of storage - it ain't the machine...
This seems to be a unique problem to iTunes 10.5. Here is why I believe this to be true:
1. I disabled WFW No result.
2. I created WFW exceptions NO result at all.
3. I did a repair install of iTunes - Actually worked for one night.
4. Uninstalled iTunes 10.5. Installed iTunes 10.4 and everything works like a champ.
Apple needs to solve this issue, I'm afraid until they do anything that gets you up and running is temporary. In any case getting a consumer oriented click-to-install application should not require a project plan and customizations to work properly. This is true even if WFW needs tweaking that simply tells me they didn't test their installer enough to ensure it properly configured WFW, including removing erroneous entries...not an issue on my machine...
I am standing by for Apple to sort this out...until then 10.4 is my friend.
Cheers

I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

ITunes Match and Genius options all greyed (grayed) out under 'Store' menu

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. - for the last couple of weeks it's been 'working' in so much as it has already scanned my Library and matched/uploaded just under 5000 tunes. I can see these on iPhone/iPad/Apple TV. I can't say more than that as generally I don't think Match 'works' very well at all, but that's another story!
However....for the last 2 days I can no longer get iTunes to match any recently added content. I've added around 20 CDs and it starts the scan process, but just sits there with the progress bar at around 95% complete with the message "Matching your music with songs in the iTunes store..." The iCloud status of all songs in the library is 'waiting'. They're pretty mainstream titles, so I can't see a problem matching them.
When I look at the main iTunes manu under the 'Store' dropdown, the items Turn off iTunes Match, Update iTunes Match, and Update Genius are all greyed out and there's nothing I can do.
I'm signed in with my normal account, have tried logging out/in and restarting my computer and iTunes but nothing seems to change.
Any ideas???

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. I am having the same issue. After letting it go all night I am stuck on the "matching your music with songs in the iTunes store" step with 1086 of 1110 songs checked.
Also, this is my situation exactly: "I should have added, the 'problem albums' and some of the artwork (hit and miss as usual) are visible on all my portable devices with all the track listings, but are all greyed out and have no 'cloud' icon next to them. Obviously they won't play"
Dont see why it should matter, but unlike others here, I do have a lot of non-generic music, album riips, etc. And I have a lot of my own vinyl artwork scanned myself.
What to do ...?

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
Kernel Extensions:
          com.oxsemi.driver.OxsemiDeviceType00          Version: 1.28.7
          com.rogueamoeba.InstantOn          Version: 6.0.2
          com.rogueamoeba.InstantOnCore          Version: 6.0.2
          com.Cycling74.driver.Soundflower          Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
             [not loaded] com.adobe.fpsaud.plist
             [not loaded] com.adobe.SwitchBoard.plist
             [not loaded] com.bombich.ccc.plist
             [not loaded] com.dymo.pnpd.plist
             [not loaded] com.intego.BackupManagerPro.daemon.plist
             [not loaded] com.micromat.TechToolProDaemon.plist
             [not loaded] com.microsoft.office.licensing.helper.plist
             [not loaded] com.orbicule.witnessd.plist
             [not loaded] com.sierrawireless.SwitchTool.plist
             [not loaded] com.stclairsoft.AppTamerAgent.plist
             [not loaded] org.macosforge.xquartz.privileged_startx.plist
             [not loaded]          pcloudd.plist
Launch Agents:
                 [loaded] com.divx.dms.agent.plist
                 [loaded] com.divx.update.agent.plist
                 [loaded] com.epson.epw.agent.plist
                 [loaded] com.lacie.raidmonitor.daemon.plist
                 [loaded] com.lacie.safemanager.daemon.plist
                 [loaded] com.micromat.TechToolProAgent.plist
                 [loaded] com.orbicule.WitnessUserAgent.plist
                 [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
             [not loaded]          .DS_Store
                 [loaded] com.adobe.AAM.Updater-1.0.plist
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
                 [loaded] com.divx.agent.postinstall.plist
                 [loaded] com.google.keystone.agent.plist
                 [loaded] com.propaganda.dejavu.dvmonitor.plist
                 [loaded] com.valvesoftware.steamclean.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          Synergy
          TomTomHOMERunner
          Dropbox
3rd Party Preference Panes:
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          GR-55
          Paragon NTFS for Mac ® OS X
          Perian
          Printopia
          TechTool Protection
          Witness

Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my music on Apple TV

Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my uploaded music on Apple TV

It isn't actually stored anywhere, it needs to be downloaded from the internet before any content can be played.
iTunes Match content is accessed through the 'Music' icon on the main screen though, it needs turning on though in settings first.

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and have a pass incomplete, any ideas?

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
Thank you
Tom

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

TS1424 trying to add Itunes match, and am almost at the end of installation when an error message pops up. it says error 4010 cannot connect to ittunes store at this time try again later. what is the problem?

trying to add Itunes match, and am almost at the end of installation when an error message pops up. it says error 4010 cannot connect to ittunes store at this time try again later. what is the problem?

Contact Apple support for warranty service.

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

HT4914 I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact the iTunes Store and make your request.
Regards.

HT4914 I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???

I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???

Hi,
If the tracks were not in your iTunes library on your computer when you subscribed to match, I am afraid that they are lost. Do you have a separate back up of this music?
Jim

HT4759 I'd bought cloud and I am looking to see how it works and still don't know. So can somebody tell me how it works, and why does money keep disappearing from my account. I didn't used iTunes match, and and copied everything I had in iTunes and am now

1) How do I use Cloud? I mistakingly use itune match and made copy of all I already had in tunes! 2) how do I get rid of all the copys? 3)how do I get the money that keeps disappars from my account?

I got into a similar situation last night trying to enable wireless on my already configured wired my Time Capsule. It was getting the same or very similar 169.xxx IP address for itself.
I found that I had to change ( I suspect it was restore my previous setting ) the Configure IPv4 item under the Internet Tab in manual setup of the Airport Utility.
It appeared a "manually" and I changed it (back?) to "Using DHCP".
That combined with Connection Sharing: Off (Bridge Mode) lets the upstream router that connects directly to my Cable modem be the DHCP server for the entire network.
As everything had worked fine for weeks until I enabled wireless it seems that the Configure Ipv4 parameter was reset either by me mistakenly or by the updating o f the changed settings. Frankly I' quite sure I didn't change it accidentally (famous last words)
Other combinations may aslo work, but this works for me.

HT204406 Does anyone else have to "Turn Off iTunes Match" and "Turn On iTunes Match" for it to become available and working on a second computer??

Everyday I get to work and open iTunes. Everyday the iTunes Match logo next to my library is constantly working and never stops. The only way I can have access to my iTunes Match library is to "Turn Off iTunes Match" and "Turn On iTunes Match" immediatly after. It checks libraries and then everything is available.
Is there a reason and a way to have my iTunes Match to work as soon as I open iTunes?
The requirements are met:
iTunes: 10.6.3 (25)
OS X: 10.6.8
Thanks
Marc

Thanks for the tip, unfortunately that did not work for me. I turned off match and let it sit for over 3 hours and music never disappeared. I made sure to turn off auto-lock so the iPhone/iPad didn't go to sleep and neither device ever cleared out the music so I just restored from iCloud backup.
Now the other thing thats strange is I still have autolock turned off and both devices are sitting on the music app and on my iPhone I have the cloud icon going with the status bar and took 3 hours to get it complete the first time and then someone called me and foolishly answered the phone and then it started all over again. On my iPad I don't see the cloud icon but i have the spinning wheel going in the corner for almost 24 straight hours now. I have all my music/artwork back but none of my playlists so I am going to let both these devices sit until the spinning circle stops.
I do have a large library of just under 25,000 songs so maybe thats why its taking so long but I haven't had this issue before iOS 5.1 and iTunes 10.6.

Recently got a new iPod 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod - any suggestions?

Recently got a new iPod Touch 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod after multiple attempts, despite all songs showing properly on the Mac and multiple syncs occurring after all songs were properly reflected on the Mac. I updated iTunes Match from the iTunes Store menu as well pre-sync.
I should mention that I had previously had the library on a Dell (which is still running) and shared it on my home network. While all iTunes purchases now show in the Dell, the Mac is the device I use for all syncs.
There appears to be no rhyme or reason to the iCloud physical sync failure - some songs were legacy, some were purchased via the PC, some on the old iPod.
The Mac shows all the songs correctly and none show iCloud status -all have been downloaded, but the downloaded songs that were previously showing up as iCloud based aren't syncing to the iPod.
Is there any way to force all music being seen by my iPod as iCloud to download to so I can listen to them offline? Is there a way to force the sync from iTunes?

The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

Itunes match and store aren't working

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