ITunes Match crashes iTunes 12 on MacBook Pro

I have run into a few problems with iTunes Match since subscribing to the service but these problems usually solve (or at least partly solve) themselves. I downloaded iTunes 12 on my MacBook recently and have the latest version as of this post. When opening it for the first time it crashed within 15 minutes. This happened a few more times before I reinstalled the program but the crashes still continued. After searching through help pages to no avail, I noticed my iTunes Match was frozen on step 2 of syncing my library. This has happened several times in the past, and usually I just wait it out and eventually the service will start operating properly again after a few days. On a whim I considered this may be the problem, and sure enough after I turned off Match my iTunes stopped crashing. The problem is I am paying for a service that I now cannot use. I have recently added music to my library that I now cannot access on my phone through Match which is slightly frustrating. Is there any way to solve this compatibility issue?

Hi,
Try holding option key whilst turning off match. Close iTunes then reopen. Turn on match and select add this computer. Does match complete its scan of your library?
Jim

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Message was edited by: CWagz

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https://discussions.apple.com/message/17020999#17020999
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error message
Problem signature:
Problem Event Name:        APPCRASH
Application Name:        iTunes.exe
Application Version:        11.1.2.31
Application Timestamp:        52627a31
Fault Module Name:        KERNELBASE.dll
Fault Module Version:        6.1.7601.18229
Fault Module Timestamp:        51fb10c6
Exception Code:        80000003
Exception Offset:        0003491e
OS Version:        6.1.7601.2.1.0.256.1
Locale ID:        1033
Additional Information 1:        0a9e
Additional Information 2:        0a9e372d3b4ad19135b953a78882e789
Additional Information 3:        0a9e
Additional Information 4:        0a9e372d3b4ad19135b953a78882e789

Hello SandiKling,
You may consider contacting us via telephone if you're having issues with our support site.
Contact Apple for support and service
http://support.apple.com/kb/HE57
Cheers,
Allen

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ITunes Match crashes iTunes 12 on MacBook Pro

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