ITunes Match crashes when uploading final songs and artwork

For some strange reason, everytime iTunes Match tries to run its course it crashes when uploading final songs and artwork. As a result I now have tons of albums with tracks showing "Waiting" and are not able to being played in any of my other devices such as iPhone 5 and Mac Mini, they're just showed greyed out.
What could be causing this weird problem. BTW I'm stil using iTunes 10.7 since I didn't like the 11 one.

Hi,
There may be a faulty track that is preventing match process to complete.
Do you have any large files waiting to be uploaded? What format are the songs "waiting" to be uploaded? You may need to delete those files from library but not moving to trash. If match completes the process, you can then start adding the songs a few at a time.
Jim

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How do I tell iTunes Match NOT to upload a song / audio file?

I produce music in Logic Pro and later play in iTunes for additional listening and testing. How do I tell iTunes Match NOT TO UPLOAD certain songs or audio files? I have to continously delete files from the cloud.
Thanks in advance for any suggestions.
PC

Hi,
It's all or nothing with iTunes Match. If the track is a valid format it either matches or uploads.
Do you want to keep the tracks in itunes? If so, I suggest that you create a second blank library then turn on match. This will show all your tracks in the cloud. If a track uploads, you can delete it from the cloud using this new library. When you revert to your original library, the track will still be present but the iCloud status will now be "removed" instead of "uploaded". You can see iCloud status in song view by going to menu > view > view options and tick box. Match will now ignore this track when scanning your library.
Jim

ITunes Match Crashes - when trying to download content

Has anyone had difficulty with iTunes Match crashing when it is trying to download content?
error message
Problem signature:
Problem Event Name:        APPCRASH
Application Name:        iTunes.exe
Application Version:        11.1.2.31
Application Timestamp:        52627a31
Fault Module Name:        KERNELBASE.dll
Fault Module Version:        6.1.7601.18229
Fault Module Timestamp:        51fb10c6
Exception Code:        80000003
Exception Offset:        0003491e
OS Version:        6.1.7601.2.1.0.256.1
Locale ID:        1033
Additional Information 1:        0a9e
Additional Information 2:        0a9e372d3b4ad19135b953a78882e789
Additional Information 3:        0a9e
Additional Information 4:        0a9e372d3b4ad19135b953a78882e789

Hello SandiKling,
You may consider contacting us via telephone if you're having issues with our support site.
Contact Apple for support and service
http://support.apple.com/kb/HE57
Cheers,
Allen

ITunes Match doesn't upload any songs.

I've got a problem with iTunes match on iTunes 11 on my MacBook Pro 10.8.2. At Step 3, iTunes Match doesn't upload any songs! It stops and starts again with Step 1. At the end, I've error 4002. Turn on/off Genius/iTunes Match didn't worked ! I need help

Power-cycle your internet modem and the router (if you have one). Otherwise just let it keep running. There's really nothing else you can do.

ITunes Match won't upload new songs.

iTunes Match gets stuck "sending information to iTunes" when I add new songs to my library.

I just started having this issue on Sunday 7-27-14. I've successfully Updated my iTunes Match with several new albums over the last several days and then all of a sudden yesterday iTunes Match is stuck on Step 2: Matching your music with songs in the ITunes Store. All of my music and my main iTunes library are on my iMac desktop. Although I don't think this matters the music I'm having the issue with is the Arctic Monkeys - Favourite Worst Nightmare. It has 12 songs. One song, #3, D is for Dangerous matched and is in my library. It can be accessed/downloaded from my other devices running my iTunes Match. (iPhone 5 and Macbook Air). The other 11 songs are stuck in the Waiting iCloud Status when viewing them in my songs list on the iMac. What is weird is that the other 11 songs do show on my iPhone and Macbook but they can not be played/downloaded. They are there but are faded out with no download symbol next to them (except for #3). See photos. In the middle photo you will see that 9544 of 9555 songs have been checked. It is the 11 songs from the Arctic Monkeys album that are hung up and stuck. ??????????
Additional update: Before posting this I deleted all 12 songs from my library and from iCloud, then Updated iTunes Match successfully (there were no changes) and then added the 12 songs back into my library. When I Updated iTunes Match again it gets hung up on the 11 songs. #3 was a success again.

Poor upload speeds via speedtest affecting iTunes match failure to upload new songs?

Hi Guys,
My itunes match is stuck at stage 3 - I only have a couple of albums worth of songs to update but it is freezing and eventually erroring saying it can't complete the request and times out.
generally it is fine with a 15,000 song library. My itunes is up to date. I have logged out and logged in and now I can't even see any of my icloud tracks, even though it says I am logged in...
My internet browsing has also become very sluggish. I have done various checks and the only thing I have noticed is that my upload speed via a speed test is 0.01 if am lucky which is very low seeing as I should be on around 5MB (via virgin media superhub)
Would this explain my Itunes match issue?
Any help or advice on these issues would be hugely helpful.
Cheers,
Dave,

Hi rhirons,
Unfortunately at present there isn't much I can suggest, you've pretty much covered off most of the troubleshooting there is for iTunes match. This is a common problem and has been ongoing since the beginning of the month affecting a lot of people. It appears to be an issue at the iTunes side and until Apple acknowledge there is a problem and fix it I'm afraid we're stuck.
I'd recommend contacting Apple Support online by going to https://getsupport.apple.com/Issues.action then selecting iTunes Store > Connecting & Downloading > iTunes Match
The more people that contact Apple to report the issue will hopefully will trigger a response to get the problem sorted.

ITunes Match crashes when loading playlists on Apple TV

After the update to OS 6.1.0 on my 2nd gen Apple TV, iTunes Match won't load any playlists. When attempting to load, the device crashes and drops me back to the home screen. This ONLY happens with playlists. All other attempts to play back music works fine.
I have reset the device and installed the latest update. All other devices can play playlists from iTunes Match.

Update
I tried the Apple TV in my second house. Same problem.
Apple: wake up!
We should perhaps gather some facts.
I have 31 playlists; two of them are doubled by sync issues.
I also have 43 intelligent playlist whereof 5 of them are doubled ones with the number "1" added to the name.

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Hello There,
I have just one issue with iTunes Match which causes me to be slightly skeptical, although it is such an amazing way to listen to music ect.
I have about 15000 songs and most of them were added on the iCloud, however only around 200 still needed to be added manually on the iCloud. The issue appears right after the second step where the songs starts uploading. All of a sudden iTunes just crashes and asks me to close the program.
Just to add I am using a dell desktop PC with windows 7, and everything is up to date including latest updates of the iTunes.
What can I do to sort this issue out, so the rest of my music can be added to the iCloud without having iTunes to crash during uploads?

hi,
See this link.
http://support.apple.com/kb/HT4914
I have read elsewhere that some people have used match with XP successfully but they were having more and more problems with each upgrade of iTunes.
Have you tried removing the tracks that are still waiting to be matched or uploaded. There may a track that is causing the problem. Once you have removed outstanding track update imatch. If this works, gradually add the tracks back a few at a time.
Jim

I tunes match will not upload 800 songs on my pc and it crashes everytime i try to update it, how can I fix this?

I am having trouble uploading all of my music for Itunes match. When i try to update my itunes match my itunes program crashes at the third step every time. I am unable to upload around 800 songs onto my itunes match and would like to know if there is a solution.

1. Try and delete stalled Podcast
2. Sign out of Apple ID>Reboot>Sign in again

I just uploaded my iTunes library to the cloud using iTunes Match. When I buy a new song from iTunes, is it automatically put in the Cloud or do I have to push iTunes Match. I certainly don't want to upload the whole library again. Thanks

I just uploaded my iTunes library to the cloud using iTunes Match. When I buy a new song from iTunes, is it automatically sent to the Cloud or do I have to click on iTunes Match? I certainly don't want to start the whole upload process over again. Thanks

It should do so automatically, if not check it's staus this way.
In iTunes press "Command J" or select "View Options," under the view menu. In the popup window check iCloud Status. It will now appear as one of the columns in your main iTunes window.
This column will show which of your songs are matched, uploaded, ineligible, etc.
When you navigate to the song you downloaded you will see it's iCloud status.
If the status says, "waiting," and you want it available on Match now, then in the iTunes "Store," menubar pulldown, select "Update iTunes Match."
It will scan your drive, and update all status'.
You will not have to upload everything again.
Even if in iTunes you turn Match off, and back on again.
Match remembers you!

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When I did my itunes match, there were some duplicated albums and songs in my library. I have gone back into my library from my computer, and deleted the duplicates. When I did so, itunes did not ask me if I wanted to delete them from the cloud. They are still showing up on my iphone as duplicates in the cloud. What can I do to get them from showing up in my iphone?

They are not on the iphone in the first place. It is just a setting that allows you to see the songs that are available in icloud, but not on your iphone. If you turn the setting to off, then you no longer see the songs that are in icloud, but NOT on your iphone.

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I have this issue. Album artwork was totally fine before. After this update, it is all messed up and even got messed up when transferred to my iphone.
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Please fix!

HT4914 if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded t

if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded to iTunes match?

Welcome to the Apple Community.
iTunes match won't automatically remove content from your computer, if you want to do that you will need to do it manually yourself.

ITunes Match fails to upload songs

I am posting this as information for other hapless iTunes Match users with the same problem.
When I first subscribed to iTunes Match it successfully completed Steps 1 and 2 but failed to complete Step 3, where it uploads songs and artwork not found in the iTunes Store. The failure mechanism is that the screen "dims" and the process starts all over again. Cycling like this indefintely and never uploading any songs. However, those songs that could be matched were, and made available in iCloud for my iOS devices and Apple TV.
I have spent 4 weeks trading emails with an iTunes Senior Advisor, who reports that the engineers have told her that the issue is with Match and not my computer or songs (library). During this time my Match account was refunded so that I could try again, however, the results were the same and I have requested a second refund and will not use Match.
One of the experiments that I conducted was to create a new, and clean, iTunes Library and populate it with only six albums (to reduce testing time). Three albums were iTunes Store purchases and three were known to not be in the Store, thus had to be uploaded. Match completed its process with only the purchased albums but failed, in the manner described above, with the ones to be uploaded. Deleting iTunes preference files and having iTunes rebuild its XML library file had no effect on the problem.
Since Match obviously works for some people (but not for me) there must be an obscure issue with my libray or the Match servers, or both. Hopefully someone smarter than myself has some ideas.

The -2114 error, typically occurs when trying to download / stream an uploaded Song file. The error tends to be intermittant and may simply indicate a failing server in the Apple infrastructure.
Local action, wait for a period and re-try - usually successful - once working, ensure you download and backup a secure local version - or simply restore a good version from existing local backup.

ITunes Match won't upload non-matched songs on my home network

As it says in the subject, iTunes Match won't upload non-matched songs on my home network. For a while I thought the problem was with iTunes Match itself. And maybe it still is somehow. But I recently discovered the problem only occurs on my own home network. Any time I add a song to iTunes that isn't in the iTunes store, it should upload it. But instead it just loops in failed attempts to upload, always stopping and starting over at step 1. Occasionally I'll get error messages like -9810, but more often it'll just continue to loop for hours on end. I recently took my MBP to a coffee shop and used their wifi and tried it there, and the songs uploaded without any problem at all. I never used to have this issue over the entire year I was using iTunes Match. My only guess as to what might have caused the issue is when we downgraded the speed of our internet. I can't recall for certain whether that was the exact time my issues began, but it's the only possible change I can think of. I've tried rebooting the router, turning iTunes Match and Genius off and on, rebooting the computer, creating a new iTunes Library, all not solving my problem. Any other ideas?

There's a longer thread discussing this problem over here: https://discussions.apple.com/thread/4160355?start=120&tstart=0
What I posted there is that if I enable QOS on my router and limit my upload bandwidth (I used a cap of 1024 kilobits/second) then iTunes Match stops looping and will successfully upload songs and complete match.
There aren't any blocked ports, it's really just iTunes being a pig and oversaturating the internet connection to a point of failure.
Super frustrating, it's been a bug for months. I wish I had a better solution.

ITunes Match crashes when uploading final songs and artwork

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