ITunes Match disappeared?

My itunes Match has just randomly stopped working on my iphone, playlists have disappeared. Settings weren't changed, all set to on. The only thing that \ changed is I updated my payment info in my account yesterday. Eeverytime I open an apple app (store or apps) I am prompted to enter my ID multiple times. I can't find a number to contact Apple regarding this issue. Anyone else experiencing this issue?

Thanks! I called the number (I'm in Canada) but the automated service kept referring me to go to the website. I was starting to get frustrated, so ill just wait for them to contact me. I'm not in a rush.
Thanks for your suggestions!

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After 5.1 update, iTunes Match disappeared

Hello. I just yesterday updated my Apple TV to 5.1. After the update completed, I noticed my iTunes Match (the orange Music icon) had disappeared. I thought it was odd since I still am subscribed to Match and had not turned it off. After checking the settings, I noticed it was toggled On yet the icon was nowhere to be found.
I tried toggling it on/off a couple of times, then when it didn't work I put the  TV to sleep. Today, I tried the toggling again and after no avail, I signed out of my iTunes store account and then signed right back in, toggled Match back on, and still no icon. Please help. I don't want to have to restore the Apple TV through iTunes and set it up all over again if I don't have to. Thanks.

My AppleTV was connected via ethernet port to time capsule. It was not able to get iTunes Match working, nor was it able to connect to photstream. I unplugged ethernet and connected the AppleTV via wifi to the same time capsule and was then able to get both iTunes Match running as well as connect to photostream.

ITunes Match disappears from iTunes store and won't work

Hi there,
I'm having 2 problems, and hoping *someone* can help, because Apple sure can't.
I just again purchased iTunes Match, even though last year it never worked properly (it would load 20,000 songs, but then each time I backed up my phone, they would all disappear and I would have to spend days and day to re-load them every time).
I have a MacBook Pro, iPhone 5 and the newest iPad. When I click on music on my iPhone or iPad, only 36 artists show up when there should be thousands.
I just logged in to iTunes on my computer, with my phone connected, with the music drive connected, with iTunes Match turned on, on the phone, and iTunes Match does not show up anywhere. In fact, when I click on the store (how else are you supposed to get to it anyway?? It surely isn't intuitively placed), iTunes Match shows up for ONE SECOND in the menu on the righthand side and then it DISAPPPEARS. I have re-started, searched the forum, searched the web, and called the Apple store (which as usual was no help at all).
I checked that it is turned on, on my phone, and went through all the iTunes preferences and there is nothing there. PLEASE please help. I just paid for this darn thing again for another year, but it will not work properly, and now I can't even access it. (And I noted one post elsewhere that said to click on the iTunes store and enable it. That is not an option for me. When I click on the store... ok, I already explained this above).
Would appreciate any help possible. Thanks.
Sincerely,
CP

http://docs.info.apple.com/article.html?artnum=302538 this should help

ITunes match, disappearing library

HELP! I'd like to know how to restore my library, before iTunes Match. I had almost 1000 songs in my library (some added from CD or albums), and now only the ones purchased through iTunes appear in the library. All my playlists are gone, as well. I'm using Windows 8, the newest version of iTunes, and an iPad 2. Won't be using iTunes match anymore ...but now would just like to restore my library.

The Song has to upload or match for it to be available to download.
The message looks like standard iTunes for local file missing.
The download caused a new file to be put in the correct location for iTunes.

ITunes Match has been crippled on iTunes 10.7. Anyone else experiencing this? Please help!

Running iTunes 10.7 on 10.6.8
So, I am still on iTunes 10.7 (yes, I have been with iTunes 11 and have tried iTunes 12, but in my opinion, 10.7 is hands down the best version of iTunes to date).
I have been using iTunes Match on iTunes 10.7 for over a year without issue. Anytime I launch iTunes or wake my computer up from sleep, it automatically starts doing an update and any new songs are instantly added to the cloud. It was reliable and worked flawlessly until about 4 days ago.
A few days ago when things started acting weird, the first thing I noticed when I opened iTunes was that it no longer updated iTuens Match automatically and the iTunes Match tab was missing under the iTunes Store tab where it normally always appears.
I manually tried updating iTunes match by going to the top of the page, under Store < update iTunes Match (at the top of the page) than iTunes Match appeared.
It did the 3 step process, but once you hit 'done' at the end. The iTunes Match tab disappeared The iTunes match column disappeared and if I right click any of my tracks, ALL my music had the 'add to iCloud' button (files that were already in the cloud).
I didn't lose any of my music. On my iPhone, all my music still appears when I have iTunes Match on.
Here is what I have tried to fix the problem:
1. Completely removed my Apple ID identity from iTunes: Turned off iTunes Match, deauthorized the computer and signed out of the Apple ID
2. Removed iTunes Store cache and quit iTunes
3. Did 'repair disk permissions' in disk utility
4. Changed my iTunes folder to 'iTunes 2' so it would create a new iTunes folder. When I opened in the new iTunes. It was a blank slate. When I reauthorized my computer and turned on iTunes match, it still wouldn't work. When I hit 'update iTunes Match from 'store' at the top of the page, it goes through the 3 step update, but once it is done, iTunes match disappears and none of the songs in the cloud appear (this is what leads me to believe that maybe I am not alone, and maybe Apple has stopped allowing iTunes 10.7 users from using iTunes Match)
5. I once again did step 1 and 2 and re installed iTunes using the saved DMG file.
6. I did an smc reset (this was a long shot chance of doing anything, but I wanted to exhaust all my options)
7. Restarted my computer
I also noticed that you can now longer download the iTunes 10.7 file from the Apple downloads page. When you try to download, you get this error message:
An error occurred while processing your request.
Reference #30.7ed16bd1.1425254177.1b62a8
This is another possible signal that worries me. That Apple maybe removing online tools like iTunes Match on older versions of iTunes.
Is anyone on here still on iTunes 10.7? Is iTunes Match still functioning normally for you? Do you have any tips on what I can do to fix this problem? Are there any library or preference files associated with iTunes that could be causing the problem?
Any suggestions are greatly appreciated!
Thanks in advance.

Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?

I subscibed to ITunes Match and all my music has disappeared from my Ipod touch and will only play through WiFi so I cannot play music in my car. How do I get it back please

I subscibed to ITunes Match and all my music has disappeared from my Ipod touch and will only play through WiFi so I cannot play music in my car. How do I get it back please

You'll need to switch off iTunes Match on the device & sync the iPod with iTunes as hopefully you've kept all your music on your PC.

I cancelled iTunes match and all my imported music has disappeared. How do I get it back. Please !!!

Hi,
When I subscribed to iTunes match, it moved all my imported songs (i.e. songs from cds that I owned) into the cloud. I finally got fed up of this, and cancelled my iTunes match subscription, and now all my imported songs have disappeared !! Can someone please help me get them back !!!
Thanks,

peterallan68 wrote:
Since going to match its no longer possible to back up as far as I can see, so any advice you can offer on what I should do if I want to cancel would be greatly received.
You need to import tracks to your computer in order to add them to match. You should back up those tracks before deleting them from your main computer
Make and keep a backup of your iTunes library, and only stream from the cloud.
As you did not keep the originals on your computer, I suggest that you create a new library on the external drive and download them. You would need to do this in any event if you decided not to renew match. Use this library to manage your music in the cloud - new tracks added will be available in the cloud once match completes it's scan of your library.
Jim

TS4124 My iTunes Match suddenly disappeared entirely

Then, all my collection disappeared, left only those I bought from iTunes. iTunes Match keys / buttons start to disappear across all my devices. My iPhone says that it cannot connect to iTunes Store. What is happening?

What is your specific question about iTunes Match? We can't help you with the beta of iOS; according to the NDA you agreed to when you signed up the developer account you aren't supposed to be talking about it either.

Music disappeared after i ran itunes match

almost half of my music disappeared from my desktop folders after I ran iTunes match. Now iTunes can't find the files to play them. What happened? and most importantly, Why? I've had a lot of this music for over 6 years

I have the same problem. And it feels like it is getting worse. I do not understand what is going on.

I had 5 devices authorised so i de authorised all. how do i Authorize iMac. iTunes match heading disappeared from under iTunes store.

I had 5 devices authorised so i de authorised all. how do i Authorize iMac. iTunes match heading disappeared from under iTunes store.

Use the iTunes Store menu > Authorize this computer.

I turned on itunes match and most of my music has disappeared, how can i get this back?

I recently got an Iphone 4 and itreid to sync it to my itunes account, i follow all the istructions given to turn on Itunes Match but once it was turned on, i lost the majority of my music, i don't know what has happened or how to fix this and get all of my music back?

Hi clorowan
I found the following information that may be helpful:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

ITunes Match and the magical disappearing explicit tags

So, after doing a spring (winter?) clean of my iTunes library today, there seems to be a bit of tension between iTunes Match and Explicit tags on tracks.
I'm obsessive with my library and add lyrics via Get Lyrical, use a script to search my iTunes library for specific profanities that outputs them into a playlist then use MetaX to tag all songs in that playlist with the explicit tag. As a student of radio, sometimes, it's just easier to check for tags that drive through yrics for profanity and songs that are airable.
However, for whatever reason, as soon as iTunes Match updates the library with the server, all explicit tags are removed except for those that are downloaded from the store with the tags already added (which is an annoyance in itself because Apple see fit to mark an entire album as explicit even if a specific track is clean and safe for air). Removing the explicit tags will find it readded after the iCloud sync.
All other elements of manual metadata are safe; purchase date, release date, copyright. It just doesn't like explicit tags - hoping it'll get fixed in a future update.

My library has just over 10,000 songs in it. 95% came from my CD's that I ripped myself, plus some that I recorded directly to the computer from cassette or record (yes, I actually did that!). I recently subscribed to iTunes match and other than about 100 songs, they all matched correctly. I was very meticuous about my tagging so my library was very clean. Not sure if that matters as I understand they use a digital matching scheme rather than based on tagging, but regardless, I am very pleased with the final result.
-Randy-

My ratings disappeared when I turned On iTunes Match

Hi there.
I've spent a great deal of time organizing and meticulosely rating songs in my playlists since a couple of years,
recently with iTunes Match, all of my precious ratings dissapeared from many playlists, when I 'Turn On' iTunes Match, the ratings are gone.
I even have a backup of each playlist like Apple suggests, but the ratings won't appear when I import the backups, don't know why.
Anyone knows why the rates dissappear and how to fix this?
I re-rate some of them and again, but they dissapear if I Turn Off/On ITunes Match;
should I try to rate them with iTunes Match On or Off?
So far working with iTunes Match has been a pain.
Thanks.

I have the same problem with iTunes match. I did some investigation, and my conclusions so far are:
I have trief iTunes match a few years ago (when it just got released). After a couple of weeks I disabled and cancelled my match account due to the fact that the service is not working correct. Slow, etc. I simply don't want to use match.
But now: my ratings (and other meta data) are reset for music I have bought.
For example: I have an album and I'm rating ALL songs on my iMac
Then I synchronise my iPhone
After sync, all ratings are visible on my iPhone in the music app
But after a while (unable to exactly pinpoint WHEN) the ratings get reset again to the moment they were when iTunes match was turned on
In short: I have disabled iTunes Match, but it's still bothering me and ratings are getting reset. How can I fix this????

Purchased audiobook on iPad - it disappeared when I selected iTunes Match.

I bought an audiobook on my new iPad air. Later, I wanted to get all my playists from the iCloud so I selected iTunes Match. The standard warning came up saying that my current library would be replaced by the one on iCloud. "OK, no problem," I thought, "It'll just get downloaded because I purchased the audiobook from iTunes. Now I can't see it. I don't even have an audiobook tab to select anymore in the app. Why don't I see the audiobooks I've purchased from iTunes in my library? Is it lost forever?

Hi,
You won't need to do anything if you have auto-renew activated. You will get confirmation that Apple has taken next years subscription.
Jim

My artwork has disappeared from my iPhone after using iTunes match.

After upgrading to itunes match my artwork is missing off my synced devices. (2 iphone 4s and an ipad)

i had this same problem for a day or so until i figured it out so i made a video showing how to get them to load up. http://www.youtube.com/watch?v=igffr3SXtiI

ITunes Match disappeared?

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