ITunes Match doesn't upload any songs.

I've got a problem with iTunes match on iTunes 11 on my MacBook Pro 10.8.2. At Step 3, iTunes Match doesn't upload any songs! It stops and starts again with Step 1. At the end, I've error 4002. Turn on/off Genius/iTunes Match didn't worked ! I need help

Power-cycle your internet modem and the router (if you have one). Otherwise just let it keep running. There's really nothing else you can do.

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How do I tell iTunes Match NOT to upload a song / audio file?

I produce music in Logic Pro and later play in iTunes for additional listening and testing. How do I tell iTunes Match NOT TO UPLOAD certain songs or audio files? I have to continously delete files from the cloud.
Thanks in advance for any suggestions.
PC

Hi,
It's all or nothing with iTunes Match. If the track is a valid format it either matches or uploads.
Do you want to keep the tracks in itunes? If so, I suggest that you create a second blank library then turn on match. This will show all your tracks in the cloud. If a track uploads, you can delete it from the cloud using this new library. When you revert to your original library, the track will still be present but the iCloud status will now be "removed" instead of "uploaded". You can see iCloud status in song view by going to menu > view > view options and tick box. Match will now ignore this track when scanning your library.
Jim

ITunes Match, doesn't recognise the songs which i've already uploaded and its trying to upload them once again

I recently formatted my iMac, i have all of my music in an external hard drive. Once i formatted my iMac, i load all of my music from the hard drive right into iTunes, but if I turn on iTunes Match, it tries to upload all of the music again, the only way that i could handle this, is to delete all of my music, about 25,000 songs, and then download them all again. Is there any way that iTunes recognizes the music that i already have in my cloud and just leave it there?

Hey sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there. So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it! I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know.

Poor upload speeds via speedtest affecting iTunes match failure to upload new songs?

Hi Guys,
My itunes match is stuck at stage 3 - I only have a couple of albums worth of songs to update but it is freezing and eventually erroring saying it can't complete the request and times out.
generally it is fine with a 15,000 song library. My itunes is up to date. I have logged out and logged in and now I can't even see any of my icloud tracks, even though it says I am logged in...
My internet browsing has also become very sluggish. I have done various checks and the only thing I have noticed is that my upload speed via a speed test is 0.01 if am lucky which is very low seeing as I should be on around 5MB (via virgin media superhub)
Would this explain my Itunes match issue?
Any help or advice on these issues would be hugely helpful.
Cheers,
Dave,

Hi rhirons,
Unfortunately at present there isn't much I can suggest, you've pretty much covered off most of the troubleshooting there is for iTunes match. This is a common problem and has been ongoing since the beginning of the month affecting a lot of people. It appears to be an issue at the iTunes side and until Apple acknowledge there is a problem and fix it I'm afraid we're stuck.
I'd recommend contacting Apple Support online by going to https://getsupport.apple.com/Issues.action then selecting iTunes Store > Connecting & Downloading > iTunes Match
The more people that contact Apple to report the issue will hopefully will trigger a response to get the problem sorted.

ITunes Match crashes when uploading final songs and artwork

For some strange reason, everytime iTunes Match tries to run its course it crashes when uploading final songs and artwork. As a result I now have tons of albums with tracks showing "Waiting" and are not able to being played in any of my other devices such as iPhone 5 and Mac Mini, they're just showed greyed out.
What could be causing this weird problem. BTW I'm stil using iTunes 10.7 since I didn't like the 11 one.

Hi,
There may be a faulty track that is preventing match process to complete.
Do you have any large files waiting to be uploaded? What format are the songs "waiting" to be uploaded? You may need to delete those files from library but not moving to trash. If match completes the process, you can then start adding the songs a few at a time.
Jim

ITunes Match won't upload new songs.

iTunes Match gets stuck "sending information to iTunes" when I add new songs to my library.

I just started having this issue on Sunday 7-27-14. I've successfully Updated my iTunes Match with several new albums over the last several days and then all of a sudden yesterday iTunes Match is stuck on Step 2: Matching your music with songs in the ITunes Store. All of my music and my main iTunes library are on my iMac desktop. Although I don't think this matters the music I'm having the issue with is the Arctic Monkeys - Favourite Worst Nightmare. It has 12 songs. One song, #3, D is for Dangerous matched and is in my library. It can be accessed/downloaded from my other devices running my iTunes Match. (iPhone 5 and Macbook Air). The other 11 songs are stuck in the Waiting iCloud Status when viewing them in my songs list on the iMac. What is weird is that the other 11 songs do show on my iPhone and Macbook but they can not be played/downloaded. They are there but are faded out with no download symbol next to them (except for #3). See photos. In the middle photo you will see that 9544 of 9555 songs have been checked. It is the 11 songs from the Arctic Monkeys album that are hung up and stuck. ??????????
Additional update: Before posting this I deleted all 12 songs from my library and from iCloud, then Updated iTunes Match successfully (there were no changes) and then added the 12 songs back into my library. When I Updated iTunes Match again it gets hung up on the 11 songs. #3 was a success again.

ITunes Match - Error Code 4010 , can't upload any songs to iCloud Server

iTunes Match - Error Code 4010 ,
Hello, I have already paid for the new iCloud Service - "iTunes Match" in HongKong area.
However, it continue show "Error 4010" in my "iTunes Match" of MacAir and WinXP, I can't upload any songs to Cloud Server even it was works for uploading 20 songs in first day, it can't work anymore.
Registered at: 2012-07-07 morning
Error Happen at: 2012-07-07 afternoon TO (until now, 2012-07-09 morning)

my bad.. Router Wifi problems..
Uploading works just fine!

ITunes Match fails to upload songs

I am posting this as information for other hapless iTunes Match users with the same problem.
When I first subscribed to iTunes Match it successfully completed Steps 1 and 2 but failed to complete Step 3, where it uploads songs and artwork not found in the iTunes Store. The failure mechanism is that the screen "dims" and the process starts all over again. Cycling like this indefintely and never uploading any songs. However, those songs that could be matched were, and made available in iCloud for my iOS devices and Apple TV.
I have spent 4 weeks trading emails with an iTunes Senior Advisor, who reports that the engineers have told her that the issue is with Match and not my computer or songs (library). During this time my Match account was refunded so that I could try again, however, the results were the same and I have requested a second refund and will not use Match.
One of the experiments that I conducted was to create a new, and clean, iTunes Library and populate it with only six albums (to reduce testing time). Three albums were iTunes Store purchases and three were known to not be in the Store, thus had to be uploaded. Match completed its process with only the purchased albums but failed, in the manner described above, with the ones to be uploaded. Deleting iTunes preference files and having iTunes rebuild its XML library file had no effect on the problem.
Since Match obviously works for some people (but not for me) there must be an obscure issue with my libray or the Match servers, or both. Hopefully someone smarter than myself has some ideas.

The -2114 error, typically occurs when trying to download / stream an uploaded Song file. The error tends to be intermittant and may simply indicate a failing server in the Apple infrastructure.
Local action, wait for a period and re-try - usually successful - once working, ensure you download and backup a secure local version - or simply restore a good version from existing local backup.

ITunes Match won't upload non-matched songs on my home network

As it says in the subject, iTunes Match won't upload non-matched songs on my home network. For a while I thought the problem was with iTunes Match itself. And maybe it still is somehow. But I recently discovered the problem only occurs on my own home network. Any time I add a song to iTunes that isn't in the iTunes store, it should upload it. But instead it just loops in failed attempts to upload, always stopping and starting over at step 1. Occasionally I'll get error messages like -9810, but more often it'll just continue to loop for hours on end. I recently took my MBP to a coffee shop and used their wifi and tried it there, and the songs uploaded without any problem at all. I never used to have this issue over the entire year I was using iTunes Match. My only guess as to what might have caused the issue is when we downgraded the speed of our internet. I can't recall for certain whether that was the exact time my issues began, but it's the only possible change I can think of. I've tried rebooting the router, turning iTunes Match and Genius off and on, rebooting the computer, creating a new iTunes Library, all not solving my problem. Any other ideas?

There's a longer thread discussing this problem over here: https://discussions.apple.com/thread/4160355?start=120&tstart=0
What I posted there is that if I enable QOS on my router and limit my upload bandwidth (I used a cap of 1024 kilobits/second) then iTunes Match stops looping and will successfully upload songs and complete match.
There aren't any blocked ports, it's really just iTunes being a pig and oversaturating the internet connection to a point of failure.
Super frustrating, it's been a bug for months. I wish I had a better solution.

HT204406 Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process

Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?

JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library.

IPod mini doesn't play ANY songs!!! Please Help

My iPod mini doesn't play any songs. It doesn't play purchased music from the iTunes Music Store, ripped CDs, or ANYTHING. On the iPod I go to play a song but the music time counter remains on 0:00. When it does this faint sounds of the song trying to start can be heard, but then a lot of static comes up. A song did start once but it stoped at 7 seconds. I've tried the 5 Rs and everything I can think of! Please Help!
Windows XP First Generation Silver Refirbed iPod mini

Try resetting your iPod and/or resyncing the files to the iPod. Also below are two articles that may help
Troubleshooting songs that skip on iPod
iPod: Troubleshooting songs and audiobooks that won't play

ITunes match is not uploading all my music.

iTunes match is not uploading my music. It is stuck on Step 3 uploading 0 out of 224. iTunes is hung up and can only be force quit. Been stuck at 0 uploaded for 18 hours or more.

I have tried rebooting, turning match on and off. Nothing I seem to do changes anything. I can add new songs that get uploaded okay but I am still stuck on uploading 0 of 224. And there are some song's that should be matched but stuck at "waiting".

HT4914 When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?

When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?

I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out.

Front Row doesn't find any song!

Time ago i was able to use front row with my remote with no problem, now, without doing anything, it appears a message when i try to use it...
"Front Row doesn't find any song
Use iTunes to import songs or to buy songs from the iTunes Store"
I can use the Front Row, i can choose music, playlists, songs, and stuff, but wherever i click, there's the same message
I didn't do anything... just stopped working, i don't know why...
need help please

Hi,
I'm having the same problem. I recently switched to Leopard & the first time I tried Front Row after the change it can't find any songs, podcasts, etc. Itunes works fine in all respects. I'm working on a 2 GHz Intel Core Duo with 10.5.4.
....I'm hoping the answer is not to update Quicktime, because it seems that every update cancels the previously paid Quicktime "pro" features.
thanks for any advice!
JL

My Itune Match tries to update my songs but itunes just shuts down

I just upgraded to the new version Of Itunes 10.6.0.40 on my windows pc. Now when itune match tries to update my songs to the cloud it just makes itunes crash and restart. Any Ideas Anyone?

Ashy07,
so have you backed up and reformatted?

ITunes Match doesn't upload any songs.

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