ITunes match has deleted a playlist and all my itunes library are showing errors on my mac, it wont update

I have logged into iTunes on my Mac and found that one of my playlists has been wiped and that every single of my 12000 songs has an error saying that it cant be loaded in itunes match when they are all there.

Kind of a similar issue. I have long recordings of a radio show I like to catch up on on my mobile devices. All of this kind of media were greyed out and yet initally played. Then they would not play after a sync but could be seen. Also palyback position was lost despite being set in options. Crudley fixed by turning iTunes Match off on the device and resync. KInd of defeats the object of the subscrition though. :-(
Obviously its a great idea to have everung backed up in the Cloud but there's still a lot of user niggles coming to light it seems. Good luck.

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Itunes match has removed my playlists from itunes and my iphone. Not only that, many of the songs 'matched' on itunes do not show up on my iphone. Seriously annoyed, wish I'd never paid for it

Please read the title; itunes match has removed my playlists on itunes and iphone and the songs that are supposedly 'matched' on itunes are not showing up on my iphone.
Any Really annoyed about this

iTunes Match does not have the ability to remove local files.
The service operates by comparing the selected iTunes Library with the iTunes Store content and 'matching' or 'uploading' - it is very straightforward a 'match' provides equivalent access to iTunes Store content as a recognised 'purchase'; upload simply copies a 256k AAC variant into the cloud. There are no elements of this activity that can erase the local library content.
Would suggest you explore possible alternative causes of file loss. Given the pattern described of selective deletion, leaving many Songs intact - would suggest making at least 2 secure offline Song file backups and starting the library again from a fresh install of iTunes once a thorough sweep of the system has been completed for virus. It is also worth assessing the physical security of the system - who has access & with what privileges.
To access Songs from the cloud, you would have to manually delete the Song from the library or open an empty library - so even when accessing content, iTunes Match provides no local deletion capability.

ITunes Match has deleted my music files. How and Why?

I have used iTunes Match since January 2012 however I have noticed that fewer and fewer of my songs are available on my linked devices (iPhone, iPad). When I go to the iTunes Media Library folder to see the original files, many are missing. Typically there are only 1 or 2 song files in an album folder and the rest are just not there.
On an IOS device the songs still appear in the playlists but if selected it will just jump down the list until it finds a song that it decides it can play.
My iTunes library folder was transferred on to a 2GB network attached Lacie drive as it was too big to put on my MBP Retina in July 2012. Currently I use a 2009 iMac for the main iTunes however it is still pointing to the iTunes folder on the Lacie. MBP and iMac are authorised with iTunes store and Home Sharing is on. MBP is set to use Home Sharing, so is not syncing with Match. Apple TV 2 can also access Match and Home Sharing.
To fix this I am now working my way through a backup from June 2012 and manually checking and synching my 1200 top level iTunes folders. Honestly most album folders have only 1 or 2 tracks so I am copying back all the missing tracks one folder at a time. (iTunes has 14000 songs). I cannot merely replace the corrupt new library with the old library backup as the last 12 mths of acquisitions would disappear.
Further there are tracks that have been renamed and filed incorrectly. I have tracks labelled as Bowie or Daft Punk, in Bowie or Daft Punk playlists that are actually from an album of recordings of bird and animal sounds from sub tropical tropical rainforests. Now that kills the party when Harder, Better, Faster, Stronger crossfades into the sound of the mating call of the green tree frog let me tell you.
I have rematched my library several times over the last 12 months. When moving to the Lacie and MBP, then again when moving to the iMac for iTunes but leaving the files on the Lacie.
It's a big mess that will take me about 12-15 hours of filing to (mostly) fix. I'm up to "J".
Why and how did my original files disappear off my Lacie drive? This software/service should not have those rights.
I am a Mac fan and a college IT Teacher so run a well organised home network and am just at a loss.
Please advise.
MBP Retina 256GB 16GB 10.8.4, iMac 21" 2009 500GB 4GB 10.8.4, iPhone 4s 32GB 6.1.3, iPad2 32GB 6.1.3

iTunes Match does not have the ability to remove local files.
The service operates by comparing the selected iTunes Library with the iTunes Store content and 'matching' or 'uploading' - it is very straightforward a 'match' provides equivalent access to iTunes Store content as a recognised 'purchase'; upload simply copies a 256k AAC variant into the cloud. There are no elements of this activity that can erase the local library content.
Would suggest you explore possible alternative causes of file loss. Given the pattern described of selective deletion, leaving many Songs intact - would suggest making at least 2 secure offline Song file backups and starting the library again from a fresh install of iTunes once a thorough sweep of the system has been completed for virus. It is also worth assessing the physical security of the system - who has access & with what privileges.
To access Songs from the cloud, you would have to manually delete the Song from the library or open an empty library - so even when accessing content, iTunes Match provides no local deletion capability.

Itunes match has duplicated my playlists

My Itunes match failes when trying to match songs with 8 songs left to go on my new Mac Mini but it will retry and retry and causes duplicate playlists in itunes and Icloud.
1. How do I fix itunes Match?
2. How do I delete Multiple Playlist quickly rather than one at a time?
Thanks for the help

This has been on the discussion threads for a while now. Its done the same thing to me and I now have 76,127 copies and iTunes is totally unusable and takes 20minutes to just turn on. The only thing we can figure out is that it has something to do with the iPod/iPhone trying to sync when there is no network connection. Once it finally does get a network signal, it pushes all those thousands of times it tried to sync to the server at once which can cause thousands of duplicates. Once they are on the server your stuck because now they are saved on the server and you can't erase them. Many of us have been in touch with iTunes Match support but they wont answer us. The best thing to do right now is leave iTunes Match turned off. Once its off, the playlists should stay gone. You can even use this apple script to erase them for you.
http://dougscripts.com/itunes/2011/12/thousands-of-empty-playlists/

ITunes match has created multiple playlist of the same name

I made a playlist on my ipad at a party, there was no wifi so I wasnt using itunes match just choosing songs on the ipad, but when I got home the next day and turned on my mini there are hundreds of playlist with that name on my mac and the ipad, the playlist were also showing zero songs.
There is no way to multi select playlist and because there are hundreds of them I cant be bothered holding down delete key all day.
Any clues anyone?

Hi Dexter
Run the script from "dougs scripts" "delete empty playlist"(link below) and then dont use itunes match in the store menu untill Apple has sorted this out because it will just repopulate. At the moment Apple hasnt acknowledged the issue but I think there are enough gripes about it now to warrant this as a valid concern among music match users.
http://dougscripts.com/itunes/scripts/ss.php?sp=deleteemptyplaylists

HT204406 iTunes Match has deleted thousands of songs from a media server

I just just bought iTunes Match and begun to use it on my Mac Book Pro, mac Mini, iPhone and i Pads.
I had different tracks on each device.
The MacMini is used as a media server + had 000's of tracks installed (ripped from CD's) which were not on each my Mac Book Pro and other devices due to HD / space limitations.
When iTunes Match was added on the Mac Mini all ripped CD tracks disappeared (thousands) and only the tracks purchased from iTunes Store appear.
have tried turning off iTunes Match on the Mac Mini but the tracks are still missing.
Any advice on how to recover the tracks? (without having to do a recovery from Time Machine as it is not up to date).

I think its something related to the iTunes/Apple passwords stored in Keychain Access.
Ive had iTunes Match since it first came out way back when (in 2011 I think?). I had this issue up until a few months ago on two of my Macs when all of a sudden the problems disappeared.
Then yesterday I decided to go through the Keychains on one of my macs and because I am OCD i started deleted saved passwords/logins/etc that I thought I didnt use anymore. I deleted so many logins, local items, system items, and system roots....
I have now gotten this error message three times on this mac.
I dont know which type of stored login or system item I deleted that would cause this. But based on cause and effect Im pretty positive this narrows down where to look for a solution.
Rich

Can i share the same iTunes Match account across my iMac and my MacBook?

I recently subscribed to iTunes Match and am in the process of uploading my entire collection of files from my home iMac into the Cloud. This works fine for my iPhone and iPad, but not for my MacBook (which I use at work). Every time I try to 'Turn on iTunes Match' on the laptop (which has no music files on it), it says 'only one library can be matched at a time. If you continue, the other iTunes Match session will be stopped and this computer's library will be matched instead.
I'm worried that if I press 'Add computer' on my laptop, it'll undo all the work I did on my home iMac (it took days as I have so many music files). Can iTunes Match be use across TWO Apple computers? It seems to be asking me to choose between one or the other.
Please help.

Hi,
Have you finished adding match from your imac. If so, wait until this is complete before using it on you MacBook.
If you have, you should not be getting the massage about matching only one library at a time. However, if you do select to continue, it wll not undo what you have already done.
Do you have any different music on your MacBook? If so, this will be added to your match library. You will see all your matched / uploaded music on your MacBook as it does on your iPhone or ipad.
If the match process had not complete on your imac, it will continue until complete.
Essentially, you can only match one library at a time.
Jim

ITunes Match has been crippled on iTunes 10.7. Anyone else experiencing this? Please help!

Running iTunes 10.7 on 10.6.8
So, I am still on iTunes 10.7 (yes, I have been with iTunes 11 and have tried iTunes 12, but in my opinion, 10.7 is hands down the best version of iTunes to date).
I have been using iTunes Match on iTunes 10.7 for over a year without issue. Anytime I launch iTunes or wake my computer up from sleep, it automatically starts doing an update and any new songs are instantly added to the cloud. It was reliable and worked flawlessly until about 4 days ago.
A few days ago when things started acting weird, the first thing I noticed when I opened iTunes was that it no longer updated iTuens Match automatically and the iTunes Match tab was missing under the iTunes Store tab where it normally always appears.
I manually tried updating iTunes match by going to the top of the page, under Store < update iTunes Match (at the top of the page) than iTunes Match appeared.
It did the 3 step process, but once you hit 'done' at the end. The iTunes Match tab disappeared The iTunes match column disappeared and if I right click any of my tracks, ALL my music had the 'add to iCloud' button (files that were already in the cloud).
I didn't lose any of my music. On my iPhone, all my music still appears when I have iTunes Match on.
Here is what I have tried to fix the problem:
1. Completely removed my Apple ID identity from iTunes: Turned off iTunes Match, deauthorized the computer and signed out of the Apple ID
2. Removed iTunes Store cache and quit iTunes
3. Did 'repair disk permissions' in disk utility
4. Changed my iTunes folder to 'iTunes 2' so it would create a new iTunes folder. When I opened in the new iTunes. It was a blank slate. When I reauthorized my computer and turned on iTunes match, it still wouldn't work. When I hit 'update iTunes Match from 'store' at the top of the page, it goes through the 3 step update, but once it is done, iTunes match disappears and none of the songs in the cloud appear (this is what leads me to believe that maybe I am not alone, and maybe Apple has stopped allowing iTunes 10.7 users from using iTunes Match)
5. I once again did step 1 and 2 and re installed iTunes using the saved DMG file.
6. I did an smc reset (this was a long shot chance of doing anything, but I wanted to exhaust all my options)
7. Restarted my computer
I also noticed that you can now longer download the iTunes 10.7 file from the Apple downloads page. When you try to download, you get this error message:
An error occurred while processing your request.
Reference #30.7ed16bd1.1425254177.1b62a8
This is another possible signal that worries me. That Apple maybe removing online tools like iTunes Match on older versions of iTunes.
Is anyone on here still on iTunes 10.7? Is iTunes Match still functioning normally for you? Do you have any tips on what I can do to fix this problem? Are there any library or preference files associated with iTunes that could be causing the problem?
Any suggestions are greatly appreciated!
Thanks in advance.

Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?

ITunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide

iTunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide from cloud - the files that do not upload show grayed out on my other devices.

Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

HT204406 Since updating to ios6 on my iPhone 4S iTunes Match has not worked. The app stays open for about five seconds before crashing. With ios5 it was great and worth paying for. Now it is utterly useless. Apple, please listen and fix this problem.

Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
Has anyone else found a solution?
Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.

After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ???

Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT201250 I do not understand how to restore my entire iTunes music library with Playlists and all?

I do not understand how to restore my iTunes library inlcuding Playlists and all? In clearing out an older Powerbook I had not signed out of MobileMe when clearing iTunes. That deleted many songs and Playlists on the iMac and iPhone. Help is appreciated.

And yes, I have a 500G external HD so I know the data is in there.

HT4914 If I subscribe to iTunes Match, can I download onto my new iPhone 6, just my music playlists and not my entire library?

If I subscribe to iTunes Match, can I download onto my new iPhone 6, just my music playlists and not my entire library? I have over 100 playlists and even more music not in playlists and I don't want to download all of it to my phone.
Thanks

First read this: FAQ: Why iTunes Match Can Not Be Used as a Backup
So, before you sell your Mac make sure all your personal data is backed up to an external HDD then put that HDD in a safe place. When you return you will be able to use it to restore your data to the new Mac.
Before you sell your computer you must restore the original version OS X that was installed on it when you bought it. See this Apple KB article for how to prepare your Mac for sale: http://support.apple.com/kb/ht5189.

HT204074 I have our music collection on iTunes Match for my PC, ipad and iphone. Can I share that music collection with my wife so she can play that with her iphone? Even though she has a different Apple ID from me?

I have our music collection on iTunes Match for my PC, ipad and iphone.
Can I share that music collection with my wife so she can play that with her iphone? Even though she has a different Apple ID from me?

Her iPhone will need to be set up to iTunes Match using your Apple ID to be able to share music via iTunes Match. Otherwise you'll have to download the music to your computer and then copy those tracks into her iTunes library, assuming hers is separate.
Regards.

ITunes Match on Windows 7 64 iTunes 10.5.2 64 - - please sign in again itunes match has encountered an error. Please choose sign out and then sign in from the itunes store menu and try again.

Windows 7 64 itunes 10.5.2 64 - I receive the following error message when opening iTunes - please sign in again itunes match has encountered an error. Please choose sign out and then sign in from the itunes store menu and try again.
When I try to sign out iTunes freezes and I need to shut down windows entirely to get it to open again.
Has anybody been able to resolve this issue?

After many annoying sign-in-out-iTunes-match-activation problems I found an easy solution for me. When the iTunes Cloud symbol is broken (and I should sign in again) I just deactivate my notebooks (Windows 7) Wifi (with Fn+F5 for my Thinkpad).Then I call up the Itunes store and iTunes tells my that there is no connection to the internet (most probaply this step is not necessesary). After manual re-activation of my Wifi iTunes seems to re-establish the connection and the Cloud symbol signalizes that iTunes match does work, again.
Hope, this helps.

ITunes match has deleted a playlist and all my itunes library are showing errors on my mac, it wont update

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