ITunes Match has messed up my entire music collection - please help me

Does anyone else have a problem with iTunes Match splitting their albums? I have been happily using iTunes for my entire music collection (round 800 albums) but it became a disaster the day I turned on Match. Where an album has a guest contributor on a track, it removes that track and places it separately, same album name and cover, but with the individual track(s). Some albums have been split across more than 7 individual album entries. The changes appear to be permanent. Turning off Match does not cure the problem. Removing the album and reloading it doesn't cure the problem. I have been through and individually altered each album track to say that it it part of the same album. This results in the album tracks places together but then shows the album as 'unknown artist' so I can't view my music properly. I am at my wits end with this. Please help.

Hi,
This is not a match issue but a general iTunes problem - read this article http://samsoft.org.uk/iTunes/grouping.asp
Jim

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HT204406 I have lost all my previously uploaded music. iTunes match appears to be stuck on gathering information. please help!!!

I have seen very posts about this and have tried turnming on and off the Match feature. Please help!

This may happen, if you unplug your USB cable before, the iPod has finalised writing the filesystem, so although the songs are there, it is not in the corrupted filesystem, which if you are lucky, may be fix using chkdsk(windows), or DiskUtility-> FirstAid-> Repair.
Anyway for future, if you cant wait to disconnect the iPod, try a HardReset,
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Have an nice day!

Automatically add to iTunes messed up my entire music collection

So I decided to try the "Automatically add to iTunes" folder thinking that it was going to be like a "watch folder" feature present in many other mp3 players (the lack of which is the only reason I've never used iTune as primary player).
Even if the "keep iTunes folder organized" and "copy files" options were disabled iTunes started to move and rename all my files using its own conventions, creating a million folders for the several GB of spare songs I've been collecting in the last 10+ years.
Most of the music was purchased from digital stores and properly tagged but many, many other files were coming from my old CD I ripped, friends, independent bands releasing stuff on the internet, or even from the pre-iTunes era so they had information only in the containing folders that I always named carefully and that now have been wiped out.
To make things worse, iTunes decided to move ALL the files it couldn't play into a generic "Not Added" folder, everything from .ogg, .mpc and .flac files plus images, booklets and playlist. So now I have a huge mess that will take me days to restore manually. I'm attaching a picture here:
I hope there is some Apple person listening here: What the **** were you thinking? Why didn't I get a warning like: "Warning: this will mess you up your entire file system". Is there anything I can do now to restore my files?

Two lessons. Backup, and test the behaviour of software rather than assuming it works the way you want it to.
tt2

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

When I statred iTunes match I lost some of my music and all my playlists, has anyone had this problem? And can I restore it?

When I statred iTunes match I lost some of my music and all my playlists, has anyone had this problem? And can I restore it?

Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices.

Recently wiped out my mac do to mavericks update going wrong. If i add this computer with my itunes match will it put all the music i had back in my itunes library or just upload the little bit of music i purchased on itunes in the past?

Recently erased my entire mac HD do to mavericks update going wrong. I do not have a back up for my music. But my itunes match account has all my music. If i add this computer with my itunes match will it put all the music i had back in my itunes library or just upload the little bit of music i purchased on itunes in the past that im only seeing now in my itunes? I do not want itunes match to sync or upload the little bit of purchased music i have on my itunes now..Please Help Thanks..

Hello gogreenj14,
If you had iTunes Match updated with all of your non iTunes purchased content already, then yes, when you enable iTunes Match with the following article it will have all the content that has been uploaded to iTunes Match will be available for download.
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
Open the latest version of iTunes on the computer you intend to add. You can download the latest version of iTunes here.
Sign in with the Apple ID you use with iTunes Match.
Choose Store > Turn On iTunes Match.
Click the Add This Computer button.
When prompted, enter your Apple ID password.
iTunes will automatically begin scanning your computer's library for matches.
A status indicator will allow you to track progress. You may also manually pause and resume the process at any time by clicking the Stop or Start button.
Once iTunes has completed matching and uploading your iTunes library, your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your computer.
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT204406 Since updating to ios6 on my iPhone 4S iTunes Match has not worked. The app stays open for about five seconds before crashing. With ios5 it was great and worth paying for. Now it is utterly useless. Apple, please listen and fix this problem.

Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
Has anyone else found a solution?
Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.

After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

ITunes Match has been crippled on iTunes 10.7. Anyone else experiencing this? Please help!

Running iTunes 10.7 on 10.6.8
So, I am still on iTunes 10.7 (yes, I have been with iTunes 11 and have tried iTunes 12, but in my opinion, 10.7 is hands down the best version of iTunes to date).
I have been using iTunes Match on iTunes 10.7 for over a year without issue. Anytime I launch iTunes or wake my computer up from sleep, it automatically starts doing an update and any new songs are instantly added to the cloud. It was reliable and worked flawlessly until about 4 days ago.
A few days ago when things started acting weird, the first thing I noticed when I opened iTunes was that it no longer updated iTuens Match automatically and the iTunes Match tab was missing under the iTunes Store tab where it normally always appears.
I manually tried updating iTunes match by going to the top of the page, under Store < update iTunes Match (at the top of the page) than iTunes Match appeared.
It did the 3 step process, but once you hit 'done' at the end. The iTunes Match tab disappeared The iTunes match column disappeared and if I right click any of my tracks, ALL my music had the 'add to iCloud' button (files that were already in the cloud).
I didn't lose any of my music. On my iPhone, all my music still appears when I have iTunes Match on.
Here is what I have tried to fix the problem:
1. Completely removed my Apple ID identity from iTunes: Turned off iTunes Match, deauthorized the computer and signed out of the Apple ID
2. Removed iTunes Store cache and quit iTunes
3. Did 'repair disk permissions' in disk utility
4. Changed my iTunes folder to 'iTunes 2' so it would create a new iTunes folder. When I opened in the new iTunes. It was a blank slate. When I reauthorized my computer and turned on iTunes match, it still wouldn't work. When I hit 'update iTunes Match from 'store' at the top of the page, it goes through the 3 step update, but once it is done, iTunes match disappears and none of the songs in the cloud appear (this is what leads me to believe that maybe I am not alone, and maybe Apple has stopped allowing iTunes 10.7 users from using iTunes Match)
5. I once again did step 1 and 2 and re installed iTunes using the saved DMG file.
6. I did an smc reset (this was a long shot chance of doing anything, but I wanted to exhaust all my options)
7. Restarted my computer
I also noticed that you can now longer download the iTunes 10.7 file from the Apple downloads page. When you try to download, you get this error message:
An error occurred while processing your request.
Reference #30.7ed16bd1.1425254177.1b62a8
This is another possible signal that worries me. That Apple maybe removing online tools like iTunes Match on older versions of iTunes.
Is anyone on here still on iTunes 10.7? Is iTunes Match still functioning normally for you? Do you have any tips on what I can do to fix this problem? Are there any library or preference files associated with iTunes that could be causing the problem?
Any suggestions are greatly appreciated!
Thanks in advance.

Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?

After creating a new playlist in iTunes, how can I add my entire music library --at once-- to the new playlist. I want to download all my music from Icloud at once on my Macpro

After creating a new playlist in iTunes, how can I add my entire music library --at once-- to the new playlist. I want to download all my music from Icloud at once on my Macpro

You have two separate questions here...
To get all your music into one playlist, select Music in the sidebar and click the Songs view at the top. Then, highlight all the songs and drag them into your playlist.
I don't know if it's possible to download all Purchased content (or do you mean iTunes Match content?) at once; try a few Google searches.

ITunes Match on Windows 7 64 iTunes 10.5.2 64 - - please sign in again itunes match has encountered an error. Please choose sign out and then sign in from the itunes store menu and try again.

Windows 7 64 itunes 10.5.2 64 - I receive the following error message when opening iTunes - please sign in again itunes match has encountered an error. Please choose sign out and then sign in from the itunes store menu and try again.
When I try to sign out iTunes freezes and I need to shut down windows entirely to get it to open again.
Has anybody been able to resolve this issue?

After many annoying sign-in-out-iTunes-match-activation problems I found an easy solution for me. When the iTunes Cloud symbol is broken (and I should sign in again) I just deactivate my notebooks (Windows 7) Wifi (with Fn+F5 for my Thinkpad).Then I call up the Itunes store and iTunes tells my that there is no connection to the internet (most probaply this step is not necessesary). After manual re-activation of my Wifi iTunes seems to re-establish the connection and the Cloud symbol signalizes that iTunes match does work, again.
Hope, this helps.

I have downloaded all my music from the cloud to my new iPhone and created playlists so I can listen to it when not it wifi like when on a plane. If I turn on iTunes Match will I still have this music still downloaded?

I have downloaded all my music from the cloud to my new iPhone and created playlists so I can listen to it when not it wifi like when on a plane. If I turn on iTunes Match will I still have this music still downloaded? The online information suggests all my music will be replaced. Will I have to download it again??

What you have on your computer is your iTunes library, not an iTunes "account." The account that is related to iTunes is your Apple ID, which you use to sign in to the iTunes Store and make purchases. It is also used with iCloud. iPods (that are not iPod touch) are associated with your iTunes library, not to your Apple ID.
So, I think you probably just need to set up (or update) automatic syncing for the iPod. If it's not set up to sync those new songs, iTunes still syncs the iPod, but it syncs nothing
In iTunes, if the sidebar (along left side of iTunes window) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, the iPod appears under DEVICES, when it is connected.
Select the iPod in iTunes. There is a row of buttons, starting with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music (if it's not already checked). If your iTunes music library fits completely on the iPod, you can choose to sync Entire music library. Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. On the lists below, checkmark the playlists, artists, albums, and/or genres that you want on the iPod. When you click Apply, the songs from your selection sync to the iPod.
One convenient way to set this up (if you can't sync the entire iTunes music library) is to create a new playlist in your iTunes library. Name it "iPod Songs" (or whatever you want). Put ALL songs that you want on the iPod on this playlist, including those new songs. Back on the iPod's Music screen in iTunes, select this playlist under Playlists. Going forward, to update songs on the iPod, just update that playlist in your iTunes library (add/remove songs). The next time you connect the iPod (or click the Sync button), iTunes automatically syncs the same changes to the iPod.

ITunes Match is on but all my music is on iPhone?

Hi,
I've subscribed to iTunes Match, and successfully matched all my music. However, when I turn on iTunes Match on my iPhone, all my music is still on my phone. I've tried syncing my iPhone to iTunes a few times. However, when the sync is done each time, none of the songs on my phone have the iCloud icon next to them. The usage meter in iTunes for the iPhone shows it has all the music still on it. Finally, when I turn on Airplane Mode, I can still play any song on. Can someone tell me what step I've missed to get iTunes Match to work on my iPhone?
Thanks,
Jason Mazzotta

On your phone, go to Settings -> Music. At the top, there should be a switch to turn iTunes Match on and off. Once you turn it on, it should give you a notice that doing so will erase all music on the device. Tell it that's fine, and then it'll activate it. To see everything you have, and not just what's on the phone, make sure to set the "Show All Music" switch to On once it appears.
If you're still having trouble, try hitting the Settings button in the top left and then go back into the Music settings and ensure the option took. I had to do this 3-4 times the first time I checked it after turning on iTunes Match.

ITunes Match error: iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again.

I have just subscribed to iTunes Match, and get the above error message. I have signed out and signed in several times, and still get the same message. Can anyone help with a solution?

I have Just upgraded my mac from Itunes 11.0 to itunes 11.02, this issue occured within hours of the updated.
It seems to occur about every couple of hours for me, I can still access the apple store, but music match just dies with the message: "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
As it takes a good ten minuites for itunes
If this is also occuring in Itunes 11, the previous Discussions are probably not relevant.
Itunes 11 has had significant changes applied, so it would be reasoble to assume this is not the same fault and Apple have some how broken Itunes again.
I might try to downgrade to itunes 11.0, as it looks like music match faults are not high on apples priorities, it looks like took them almost a year to fix this fault last time it occured.

Itunes match has expired and i've lost more then 5000 songs... are they still in the cloud somewhere if i do take a new itunes match subscription?? HELP!!!!

where can i find my lost tracks now my itunes match has expired???

Hi,
If you do not have a back up or the tracks were not on your hard drive, you will have lost all your music except for itunes store purchases.
Read this https://discussions.apple.com/docs/DOC-4112.
Jim

ITunes Match does not list all my music before signing up. Only the ones i've purchased thru itunes and several songs of my own. Where can I find my 400 missing songs? Being able to store ALL music is the only reason why I signed up. Please help.

iTunes Match does not list all the music I had on my iphone. Not on my phone or iTunes. Only shows the music I've purchased from itunes and none of my 400+ songs. Please help. Thank you.

Is your music in your iTunes library on your computer and has match completed its scan of this library.
jim

ITunes Match has messed up my entire music collection - please help me

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