ITunes Match/iCloud issue.

I have itunes match and uploaded my libaray. There are songs that are not showing up on my phone which say are matched, aac, and 256 in itunes/cloud.

Hi,
I don't think that you have a similar issue to OP.
Mettelin wrote:
That means that iTunes Match is stripping out the Sample Rate when it uploads some tracks (even variable within albums) and then it gets stuck when you try to play the track.
Apple needs to fix this.
Match does not strip out the Sample Rate. If tracks are matched, it shows the standard sample rate of 44,100 but unknown when tracks are uploaded (probably because Apple does not capture this on such tracks). If you have an iCloud status of "Waiting" and a blank sample rate, this suggests that the match / upload process was not completed.
If you have not already solved your problem, I suggest that you delete those tracks and then read them to your iTunes library. Once you have matched or uploaded them, you can delete from your hard drive but not the cloud.
Jim

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I am having 2 big problems with itunes match / icloud - i welcome any advice!

So I finally have all my music itunes match / icloud and for the most part I am satisfied but I have 2 huge glaring problems I can't seem to fix. I emailed Apple and awaiting a reply but not holding out much hope there...
1. Compliation don't work right via itunes match / icloud - I have a few large compilations albums & they display correct on my local itunes library. I have the tags set right, I have normalized the album artists, made sure my genre's are clean, etc. but when I let this match / upload to itunes match / icloud - my compilations are repeated via icloud many times. I have a large compilations called "singles" & it displays perfect on my local itunes. But via icloud it's listed 5 times. I have tripled checked my tags and reset them again and again. No matter what I do, I can't get my compliation abums to show up just a single time in my icloud list.
Th problem is now that I am allowing my iphone and ipad's music to be managed by itunes match / icloud, these compliations are showing up on those devices 3-5 times for each. So my album list is one huge jumble of repeated Albums.
Any advice??
2. Album artwork missing - On my local itunes, I have good album artwork for all albums, but when I let these match and upload via itunes match / icloud, several albums lose their artwork when displaying or downloading to my IOS devices. So I end up with a lot of blank songs / albums. Also very annoying.
So, on the whole I like the itunes match / icloud service, but I really wish I could figure out how to solve these two problems. Any advice?

Stephen Banks wrote:
1. Compliation don't work right via itunes match / icloud...
If you have not already done so, I suggest set an Album Artist of "Various Artists" and make sure the "part of a compilation" option is selected in the metadata for the album. See if that helps the display.
Stephen Banks wrote:
2. Album artwork missing - On my local itunes, I have good album artwork for all albums, but when I let these match and upload via itunes match / icloud, several albums lose their artwork when displaying or downloading to my IOS devices. So I end up with a lot of blank songs / albums. Also very annoying.
Do a search on the forum. There are already several threads discussing this issue.

Looking for Smart Playlist Documentation for iTunes Match (iCloud), and iOS

With iTunes Match I don't understand exactly how Smart Playlist's are suppose to work with iTunes Match (iCloud) and my iOS devices. I am looking for some official (possibly draft) documentation.

Is this a general rant or do you have a specific question ?

Itunes match having issues playing some of my songs

I recently got itunes match over winter break and it's been working pretty well. Although I do have some issues with playback. I noticed some songs just get skiped over. I have deleted them off icloud and my itunes and resynced them back on but icloud still manages to skip over them. Can anyone else tell me how I can get icloud to play the songs.

If it happens again, do NOT delete the songs from your library. Rather, highlight and choose "Convert ID3 tags..." Pick a likely value, such as v2.3, and after the conversion, try to play them.
iTunes tends to be finicky/strict/incompetent (pick your own interpretation) about the ID3 tags in MP3 files, and a conversion is often enough to fix the problem.
If the song is no longer in your library, you can resort to a 3rd party tag fixing program.

Windows right click iTunes Match iCloud option missing

Hi there
Running a PC on Windows 7
In itunes I've noticed that when I right click on a song that hasn't uploaded the iCloud options have gone
Anyone else got this issue and a fix for it?
Should I just reinstall iTunes? or is this a known bug with a fix on the way?
Many thanks

Andrewdoc74 wrote:
In itunes I've noticed that when I right click on a song that hasn't uploaded the iCloud options have gone
That's because the track is now available in the cloud. You need to enable the iCloud Status column to see then status of the song. Pull down View > View Options, select "icloud status" and click OK. After the initial scan, match and upload process has completed you will see one of two statuses on a track: "matched" or "uploaded." Neither of these will have the "add to icloud" option in the contextual menu. Andy songs that are "waiting" still need to be processed by iTunes Match.
Keep in mind that not all songs actually "upload" to the cloud; most of them will "match" to songs in the iTunes Store. Hence the name of the service: iTunes Match.

Managing iTunes Match iCloud Uploads

I have a lot of songs that are not in iTunes Store (e.g. mixtapes, remixes). Can I select which of these non-iTunes Store songs get uploaded to iCloud and which do not? Will it just upload songs at random until my allocated iCloud space is filled up?

Jim,
Thanks for this, appreciate it.
Of the previous ITL files, the latest is back at the start of June so reverting back to this isnt really an option as there have been mutiple changes and numerous cd's added to the library since then.
As i say, the music does appear to be in the cloud as i can access from other devices. Its just the icloud staus field is now blank int he library.
If i leave as is, i take it no mjaor issue or must i take corrective action to resolve?
Im concerned that with those files with a blank status field i select get info and it says "not yet processed by itunes match" however it does appear to be in the cloud after being uploaded previously.
Sorry for the hassle Jim.....
S.

ITunes Match Sync Issues - pls help!!

I have itunes on my PC and wanted to be able to play/access my itunes & playlists from my ipad mini, so i thought itunes match would help with this.
The problem is that itunes match only shows songs that i have recently purchased on my ipad or my ipod. My ipod is now useless as it is only synching the songs i have purchased since getting itunes match. Which are very few.
I have heard that i need to delete all my songs on my hard drive and download all songs from the iCloud as solution. Doesn't sound right. If i stop using itunes match, then i lose all my playlists. I can deal with that, but then i dont have access to my songs from my ipad either, which is useful for the wireless speakers that are around the house. Frustrated to say the least.
I am sure i cant be the only person with this issue. Hope someone can help.

You might want to post here:
https://discussions.apple.com/community/itunes/itunes_match
Also see:
iTunes Match on iPhone, iPad, or iPod touch
Apple - iTunes - Match
iTunes Store: Troubleshooting iTunes Match

ITunes Match sync issues

Hi all, I am in dire need of some help on this one, have multiple problems.
1) My mother recently got an iPad 2 and a new iPod Touch and today she wanted to get her iPod and iPad synced together automatically, which brought the iTunes Match into play. I configured the iTunes Match on her account on my laptop, but of course there was a problem with my own iTunes library being auto-synced with her - we didn't want that at all. Is there a way of deleting this match and creating a new match on an empty iTunes to start afresh? Important note: I have already tried restoring it to factory settings to no avail.
2) She bought a song from the store on her iPad and wanted it to sync with her iPod and go on there too. When she bought the song on her iPad a message flashed up on her iPod saying a purchase had been made and she should turn on automatic music downloads. She did that, but the song never materialised on her iPod despite it being there on her iPad. I'm not sure what the issue is here, if the iPod recognised there had been a purchase, why didn't the song get transferred?
3) As a result of all this iTunes Match nonsense, I tried to go back to standard iPod music adding by manually transferring a song when it was connected via USB. I kept getting a message saying something along the lines of "this iPod Touch is using iTunes Match so some songs weren't added." Is this a permanent problem? What can I do to fix it?
4) Final question, is there a way of completely removing iTunes Match, as if it was never on the devices in the first place?
I just want to get my mother's iPod back to how a normal iPod should work, being able to manually add songs with none of this iCloud syncing nonsense. This is easily the worst experience I've had with iTunes in all my years of being an iPod user.
Any help would be appreciated, thanks.

You might want to post here:
https://discussions.apple.com/community/itunes/itunes_match
Also see:
iTunes Match on iPhone, iPad, or iPod touch
Apple - iTunes - Match
iTunes Store: Troubleshooting iTunes Match

Itunes match ios7 issues...

I have the iphone 5s with itunes match enabled on it. For the past couple weeks my playlists will act like the songs that I once donwloaded to my device are no longer there. They show the cloud icon next to them. When I go into the artists menu, the songs are certainly there, but now the song has doubled and the old downloaded song is no longer attached to the playlist, but rather the new cloud song is. This is getting very frustrating, because it happens very randomly. I have tried to disable my itunes match then re-enable it, but that no longer works. Has anyone else had this issue? If so what can be done to fix it. I have already reset device with a fresh install, did not help. Thanks in advance.

I have noticed the same thing and I just upgraded to a 5s a few days ago... It didn't happen on my 4s running IOS7. Its a 64gb 5s and havent really figured a way around it yet. I also noticed it is only happening to tracks that are uploaded from lossless tracks not any itunes store bought tracks.

HT204406 Song's iTunes Match iCloud icon shows but when I click to download song nothing happens.

Song shows "greyed out" on iTunes list with iCloud / iTunes Match icon for "click to download". But when I click on the icon to try to download the song nothing happens. I've tried signing out of iTunes Match and signing back in, etc.

I have five songs like this in itunes 11. In the previous version, i got an error on four of the songs but now there is no error dialog popup. Also, I recently tried to redownload a song after deleting it, it is greyed out also.

Apple TV ( 2&3) - iTunes Match playlist issue

After the latest firmware update none of my ATVs (3 of, 2 ATV2 and 1 ATV3) allow my ITunes Match playlists to be selected using either the ATV remote or iPhone Remote App. When playlists are selected the ATV appears to reset (white LED flashes and connection to iPhone dropped). It is however possible to access playlists successfully using the iPad Remote App??? This ***** as I have my music library stored in the cloud and regularly played music via the ATVs, my son had some of his own playlists which he now gets upset he can't access. Come on Apple sort this out , your loyal customers are getting frustrated by your one step forward & another step back software upgrade program.

Thanks for the advice on how to contact apple.....they don't make it easy!!!!!
However you are incorrect, other people have had this problem, search in iTunes- iTunes Match- discussions for "ITunes crashes when loading playlists on Apple TV".
Interestingly my ATV had an update tonight ( looks like a roll back to me) as the crashing problem has cleared but the previous issue I was having ( and had not reported yet) has reoccurred. The problem is that I have many playlists in ITunes and subsequently in Match however my ATV only shows the first 24 - again frustrating and similarly you can access all the playlists if you connect with iPad remote App but not with the iPhone remote app??

ITune Match download issues. Stuck.

I downloaded iTune Match yesterday and it seems to be permanently stuck on song 3180 of 3800. Not moving forward, not doing anything. I did restart the process with the exact same result. OSx 10.9.3 update on iTunes. I did go to iTunes store to see if I could edit iTunes match but it's not even highlighted so I can't turn it off and turn it back on again (as suggested in another thread)
What next?

Hi,
There is an ongoing problem with match at present.
Contact support with your problems https://getsupport.apple.com/Issues.action. Select connecting and downloading then iTunes Match.
Jim

Recover lost deleted corrupted music files tracks from iTunes match icloud

Just spent an hour on Apple's tech suypport line, all to figure out how to recover lost/deleted/corrupted music files/tracks from iCloud / iTunes Match. Here's how to do it:
ASSUMPTIONS: You're in iTunes on your computer, logged into your iCloud account.
Within iTunes, in the left-hand pane, select your Music library. Alll your tracks should appear in the right-hand pane. Those that are missing from your disk should be marked with an asterisk icon to the left of the track. Do the following...
...select all the missing/lost/deleted tracks (using the option button), and hit the delete button.
NOTE: when the delete dialog box comes up, make sure you do ***NOT*** click the "Delete from iCloud" selection!!!
...once deleted, select all the same tracks again, then hit the right mouse button, then select "Download".
All the tracks should start downloading, one by one, from iCloud.
NOTE: If I were you, I'd perform this operation on discrete chunks (no more than 500 at a time), just to be safe.
Good luck!

You can also recover the missing tracks from the backup you are keeping on an external HDD. You are backing up, aren't you?

HT4914 iTunes Match / icloud

I have a MacBook , ipad & iPhone , I'm thinking about iTunes Match & storing all music in the cloud but as my MacBook is the main computer for the house does it need to always be on for the music to work ?

You pay separately for Match. It will hold up to 25,000 tracks plus your iTunes purchases.

ITunes Match/Storage Issues

I have a 16 GB iPhone 4, and I recently purchased iTunes Match, hoping to clear up some space on my phone to download iOS 7, since my music would now be stored in the Cloud. Now, when I plug in my iPhone to sync, it says that I have 8.9 GB of music on my phone, yet somehow have 10 GB free. The Cloud icons are not next to songs in my library when I pull it up on my phone.
How is this possible? Can I delete the music off of my phone at this point?

Same problem on my iphone 4! ipad 2 and iphone 3gs normal instead

ITunes Match/iCloud issue.

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